Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Motivated Professional accomplished in managing staffing needs, including agency relations, business planning and time tracking. Dedicated to increasing efficiency through standard process development and implementation.

  • Benefits programs
  • Office management
  • Organization
  • Project planning
  • Personnel information systems
  • Employee relations
  • Payroll administration
  • Staffing and recruiting
  • Employee supervision
  • Store opening and closing procedures
  • Sales professional
  • Project management
  • Risk management
  • Outstanding communication skills
  • Recruiting and hiring
  • Compelling leadership skills
Human Resources Coordinator, 07/2018 to Current
Ianthus Capital ManagementBahia Oaks, FL,
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Worked with department managers to assess needs.
  • Explain human resources policies and procedures to all employees.
  • Conduct company's internal investigations of associate complaints to coordinate with legal department on relations matters.
  • Completed payroll processing from start to finish for more than 600 employees.
  • Organize and deliver training by scheduling, securing facilities and collaborating with subject-matter experts.
  • Support top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Discuss medical, dental, short-term and long-term benefit plans with new hires and eligible employees with status changes.
  • Work on 401(k) administration, FMLA and workers' compensation claims and benefits.
  • Manage communication regarding employee orientation and open enrollment for benefits.
  • Design new employee packages and sent out via mail and e-mail.
  • Complete onboarding and new hire orientation for all employees.
  • Managed over 175 personnel files according to policy and federal and state law and regulations.
  • Resolve personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Assist customer service with inbound and outbound calls regarding all HR inquiries.
  • Offer consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
  • Onboard new staff and facilitated new hire orientation.
  • Run queries and reports through ADP system.
Parts Sales Specialist, 02/2015 to 07/2018
Mhc KenworthMcdonough, GA,
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Operated point of sales and parts lookup computer systems.
  • Developed strategic sales initiatives to pitch products and services.
  • Reviewed special orders with Logistics Manager to guarantee efficient delivery.
  • Followed standards of care and compliance per company and legal requirements.
  • Achieved projected sales quota.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Communicated product expertise and department process improvements to meet organizational goals.
  • Gathered pertinent information to place orders.
  • Coordinated and executed daily parts deliveries to local businesses.
Peebles Assistant Store Manager, 09/2009 to 07/2010
Peebles Dept. StoreCity, STATE,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coached and developed store associates through formal and informal interactions.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Conducted analysis to address productivity and employee needs, resulting in improved employee morale.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Certified Circuit Court Clerk, 01/1996 to 12/2002
State Of VirginiaCity, STATE,
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
  • Recorded court proceedings using recorder device and prepared accurate minutes for court hearings and trials.
  • Prepared correspondence, bench warrants and court orders for Circuit Court judge.
  • Produced and filed more than various court reports per week with unparalleled accuracy.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Examined legal documents and assured adherence to laws and court procedures.
  • Tracked exhibits admitted during court hearings and updated documentation.
  • Conducted roll calls, polled jurors and swore in interpreters, witnesses, defendants and jury members.
  • Wrote error-free and professional correspondence on behalf of court system.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Supported daily courtroom operations, including document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
  • Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
  • Performed calculations analyzing prison time assigned in sentencing, applying jail time served as credit to report on timeline for incarceration, parole eligibility and release.
  • Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Fulfilled document requests by citizens, parties to cases, judges and attorneys in timely manner, keeping records of all documents provided.
  • Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
  • Assisted parties to civil and criminal cases in understanding standard courtroom procedures and advised on legal obligations, options and subjects calling for consultation with attorneys.
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
  • Administered oaths to parties to legal actions as necessary, implementing current procedures to achieve compliance with legal requirements for validity.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
Education and Training
: Adult Education, Expected in
University Of Virginia - Charlottesville, VA
Associate of Science: Adult Education, Expected in
Elizabeth Brant School Of Business - VA,
High School Diploma: , Expected in 06/1981
Natural Bridge High School - VA,

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School Attended

  • University Of Virginia
  • Elizabeth Brant School Of Business
  • Natural Bridge High School

Job Titles Held:

  • Human Resources Coordinator
  • Parts Sales Specialist
  • Peebles Assistant Store Manager
  • Certified Circuit Court Clerk


  • Some College (No Degree)
  • Associate of Science
  • High School Diploma

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