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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Business Professional with experience in customer service, communication and organizational skills. Proficient at detecting errors and problem solving. Conscientious, punctual individual with excellent time management skills.

Education
Associate of Applied Science: Business Administration, Expected in 2012
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Kaplan University - Fort Lauderdale, FL
GPA:
Status -
Diploma: Clinical Medical Assistant, Expected in 2003
-
Thomas Health Care Institute - Raleigh, NC
GPA:
Status -
Diploma: Cosmetology, Expected in 2000
-
Dudleys Beauty College - Fort Lauderdale, NC
GPA:
Status -
License: NC Salesperson/Broker, Expected in 2000
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Howard Perry & Walston - Raleigh, NC
GPA:
Status -
Certificate: Human Resource Assistant, Expected in 1986
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United States Air Force - Raleigh, MS
GPA:
Status -

Veteran

Accomplishments

1984 USAF Training Ribbon,1992 Pride and Performance Award,1995 Letter of Commendation from Postal Inspection Service, Letter of Appreciation from Postmaster, Certificate of Appreciation from Manager of Processing and Distribution, MIA/POW Stamp Pin- Veteran Award, 2000 Outstanding Student Award, 2003 Most Congenial Award, 2010 Dean's List Honors, 2011 The National Society of Collegiate Scholars

Experience
Human Resources Coordinator, -
Paylocity Birmingham, AL,

•Complete employment verifications, coordinate service meetings

•Coordinate interview and orientation of both internal and external candidates for open positions

•Verification of employee license requirements, leave request and return to work authorizations

•Served as liaison between management and prospective employees

•Create and process new hire packets, perform background and reference checks

•Maintained employee files and database, updating information, ensuring legal compliance, activating and deactivating inactive employees

Training & Development Coordinator, -
Asml N.V. Boise, ID,

•Competency in interactions with individuals of all levels and cultures

•Educate stylist on proper product usage, benefits and other services

•Mentored and trained stylist onsite and at other locations on proper techniques

•Implemented new procedures and provided hair industry information and updates

Administrative Assistant, -
National Veterinary Associates Bothell, WA,

•Provided administrative, clerical and technical support

•Utilize proactive skills by asking open-ended questions to learn consumer’s needs.

•Coordinate consumers transportation, activities, and schedule appointments

•Compose, edit and deliver correspondence and reports

•Handle confidential documents

•Confident and poised in interactions with individuals of all levels and cultures

•Analyze information and evaluate results to choose innovative solutions

Salon Manager/Hairstylist, -
Clearway Pain Solutions Institute Alabaster, AL,

•As a manager I successfully increased traffic numbers within 30 days by developing campaigns in the community that attracted traffic to the salon, and held highest retail sales for three consecutive quarters

•Built a team by infusing energetic spirit to draw unit together, motivate and being innovative with latest techniques.. Result: increased productivity

•Conduct performance reviews, goal setting, and follow up

•Generate electronic and hard copies of marketing, products and sales reports

•Recruit and hiring; prepare weekly work schedules, accounts receivables and payables, handle payroll submission, and responsible for making daily bank deposits, night consolidation

•Maintain impeccable salon, presentation and merchandise display

•Produced quality results in a timely manner in a high volume environment

•Managed and developed business, salon growth, budget and customer service

•Assessed, planned and developed a solution to control customer wait times

•Analyze information and evaluate results to choose the best solution to solve problems

Medical Assistant, -
Snip-Its Kipton, OH,

•Greet Patients, Escort to examination rooms, prepare patient for exam and/or lab testing, take vitals, Multitask in a urgent manner while being conscientious to details

•New patient registration, Check In/Out, insurance verification, authorizations, collect and post payments to accounts, ICD-9

•Provided administrative, clerical and technical support

•Create, organize and maintain all medical records

•Schedule and confirm appointments, answer incoming calls and place outgoing calls, schedule follow-up visits

•Extremely well-organized and self-motivated

•Maintained a detailed call log, verified and initialed all documentation, 100% compliance with HIPPA laws

•Directed urgent calls, faxes and mail to appropriate authority

•Acquired specialized knowledge in medical terminology

•Open/Close office

Proprietor, -
Independent Contractor City, STATE,

•Resourceful in finding innovative solutions with the latest technology, industry trends and business operations

•Entrepreneur with a strong drive to develop and maintain my clientele utilizing my I phone with SMS marketing, email marketing and developing surveys

•Establish new and maintain existing business relationships through social media networking and email follow-up

•Generate repeat business through successful communication skills and customer service

Salon Manager, -
Rex Rehabilitation City, STATE,

•Provide professional consultative services to all residents and patients

•Excellent relations in a team environment with maintenance supervisor, administrator, receptionist, charge nurse, family members, and other office staff

•Proven excellent resident relations through effective communication and a positive demeanor

•Proficient scheduling, bookkeeping, maintaining clients database, ordering supplies, products and equipment needed to service clients

Business Office Clerk/ Team Leader, -
United States Postal Service City, STATE,

14 years experience in postal service operations:

•Balance Unit Deposits, quarterly stock audits

•Generate daily, weekly monthly consolidation and sales reports

•Assisted customers with all business transactions, utilizing moderate to high level problem solving skills

•Consulted with managers on various projects and successfully completed

•Issuance of supplies, stamp stock and U.S. postal money orders to clerks

•Track accountable mail to include registered and certified letters, insured, priority and express mail packages

•Collected, deposit and sealed postage to Pitney Bowes postage meter for major companies, smaller independent firms and non-profit organizations

•Calculated and updated accounts for Business reply, Post office box rentals, Postage due and Caller service fees

Skills

Windows7, Microsoft Word, Excel, PowerPoint, Outlook Express and Publisher

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Resume Overview

School Attended

  • Kaplan University
  • Thomas Health Care Institute
  • Dudleys Beauty College
  • Howard Perry & Walston
  • United States Air Force

Job Titles Held:

  • Human Resources Coordinator
  • Training & Development Coordinator
  • Administrative Assistant
  • Salon Manager/Hairstylist
  • Medical Assistant
  • Proprietor
  • Salon Manager
  • Business Office Clerk/ Team Leader

Degrees

  • Associate of Applied Science
  • Diploma
  • Diploma
  • License
  • Certificate

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