Human Resources Coordinator Resume Example
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HUMAN RESOURCES COORDINATOR
Summary
Human Resources professional with the ability to establish genuine rapport while creating positive long term employee relationships. Self-motivated, quick learner with experience communicating with employees of diverse backgrounds. Well-organized and goal oriented with the ability to work independently. Skilled at resolving employee issues in a professional manner.
Skills
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Experience
Silk Road Medical, Inc. | Macon , GAHuman Resources Coordinator09/2019 - Current
- Completed onboarding and new hire orientation for all employees.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Devised training programs for new and existing employees.
- Worked with department managers to assess needs.
- Mentored staff through constructive feedback, performance assessments and professional development opportunities.
- Generated employee tracking reports each month.
- Coached and guided staff by providing constructive feedback through assessments, long-term career growth opportunities and ongoing professional development which enhanced productivity, accelerated performance and retained talented personnel.
- Created job descriptions to attract targeted talent pool within market wage range.
- Explained human resources policies and procedures to all employees.
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
- Drafted department-specific employee announcements.
- Oversaw overall talent acquisition and interview, selection and termination processes in terms of project-related labor and budget needs.
- Assessed employee performance and issued disciplinary notices.
- Assisted customer service with inbound and outbound calls regarding all HR inquiries.
- Helped training and development staff with all aspects of training coordination.
- Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
- Designed new employee packages and sent out via mail and e-mail.
- Created and implemented in-house employee career path program for succession planning.
- Onboarded new staff and facilitated new hire orientation.
- Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives.
- Answered employee questions during entrance and exit interview processes.
- Completed payroll processing from start to finish for more than 100 employees.
- Analyzed current organizational culture to develop systemic and scalable counter measures for sustainable change.
- Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
- Enhanced leadership diversity and acumen across escalations, resolutions and change management to successfully meet all service level agreements.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.
- Liaised with HR management to devise and update policies based on changing industry and social trends.
- Complied with local, state and federal laws and established organizational standards.
Delta Apparel, Inc. | Orlando , FLCustomer Service Manager06/2016 - 09/2019
- Identify staff vacancies and recruit, interview and select applicants.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages.
- Conduct exit interviews to identify reasons for employee termination.
- Partnering with hiring managers to determine staffing needs. Screening resumes. Performing in-person and phone interviews with candidates.
Omni Air International | Dulles , VAFlight Attendant06/2014 - 05/2016
- Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
- Served beverages and food items and provided key information about offerings to passengers during flights.
- Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
- Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
- Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process.
- Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Helped guests locate seats and stow luggage in the appropriate locations.
- Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times.
- Restocked and organized food, beverage and passenger items inventory.
- Kept cabin neat, clean and professional in appearance.
- Conducted periodic trips through cabin to monitor passenger comfort.
Sandestin | Santa Rosa Beach , FLFront Office Manager03/2008 - 03/2014
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Rolled out branding strategies with effective training and front-line leadership of daily operations.
- Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
- Assisted with interviewing job applicants, asking appropriate questions and offering insight and feedback to the job.
- Managed customer complaints and rectified issues to complete satisfaction.
- Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
- Kept a close eye on the front desk so that any issues that arose could be promptly addressed and resolved.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Managed donations department.
- Managed monthly bean club.
- Managed HQ tours.
- Day to day contact with CEO, weekly meetings.
Education and Training
Pleasant Valley High School | CityHigh School Diploma06/1999
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Resume Overview
School Attended
- Pleasant Valley High School
Job Titles Held:
- Human Resources Coordinator
- Customer Service Manager
- Flight Attendant
- Front Office Manager
Degrees
- High School Diploma
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