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human resources coordinator resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Organized Retail Merchandiser successful at maximizing profitability by verifying product supplies' appropriateness to consumer demands. Brings expertise in planogram design and staging. Develops effective displays which visually enhance various retail products and increase sales.

Human Resources Assistant with passion for performing support duties and process work within HR department.

High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations, liaising with internal stakeholders and managing vendor relationships.

Skills
  • Human resources management
  • HR policies and procedures expertise
  • Compliance
  • Recruitment policies
  • New employee orientations
  • Staff training and development
  • Administer training modules
  • Customer relations
  • Recruiting
  • Negotiation
  • MS Office proficiency
  • Inbound and outbound calling
  • Quality assurance
  • Effective communication
  • Call center experience
  • Employee coaching
  • Business development understanding
  • Background checks
  • Candidate pipeline development
  • International recruiting
  • Compensation Negotiation
  • Interviewing
  • Resume scanning
  • IT recruitment trends
  • College recruiting
  • Candidate pre-screening
  • Print advertising
  • Advertising and marketing
  • Promotional marketing and advertising
  • In-store support
  • Store maintenance
  • Retail buying
  • Seasonal promotions
  • Marketing knowledge
Experience
Human Resources Coordinator, 09/2019 - 02/2020
Silk Road Medical, Inc. Queens, NY,
  • Cultivated lasting partnerships with local hiring agencies, resulting in increased productivity.
  • Planned and executed recruitment events to bring in area candidates.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Analyzed applicants and matched with appropriate healthcare jobs.
  • Employed multiple feedback mechanisms and analysis to continuously improve recruiting process.
  • Strategized client goal planning by developing successful customized recruitment strategies.
  • Performed professional and technical recruiting in areas of skilled trade, finance and IT.
  • Managed diverse portfolio of clients by maintaining search information and resources.
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Created social media initiatives for new employee search strategies.
  • Conducted telephone and onsite exit interviews for all employees.
  • Developed and maintained training materials and benefits packets for new hires.
  • Conducted employment verification and background investigation to facilitate hiring process.
Administrative Assistant, 01/2019 - 08/2019
Roivant New York, NY,
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Developed and maintained training materials and benefits packets for new hires.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Set up appointments, meetings and conferences with employees to discuss and mitigate personnel incidents.
  • Prepared and structured employee files to securely store HR and payroll documents.
  • Updated new employee packages, training materials, benefits and announcements.
  • Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.
  • Planned corporate events, conventions, meetings and gatherings.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Customer Care Executive, 07/2017 - 09/2018
Baby Bunting Group Limited Osborne Park, WA,
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Kept customer and system account information accurate and current to support timely resolutions for all concerns.
  • Recorded details of all inquiries, complaints and comments.
  • Answered approximately 100 calls per day.
  • Followed up on emailed or web-submitted customer inquiries within 2 business days.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
Retail Sales Assistant, 01/2017 - 06/2017
VB&A City, STATE,
  • Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout management office.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Automated office operations, managing client correspondence, supplier record tracking and data communications.
  • Created and maintained registration systems for events and meetings to optimize schedules.
  • Maintained advertising calendar to keep projects on task and meet deadlines.
  • Developed attractive and engaging print and digital ads.
  • Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
  • Collaborated with marketing staff to develop strategic advertising plans focused on specific customer or market areas.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Established and enforced sales goals to boost team success.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education and Training
Bachelor of Arts: Psychology, Expected in 05/2019
-
St Paul's Institute of Professional Studies - Indore (M.P.),
GPA:
Status -
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/Jessica-Claire-6b9031179/

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Resume Overview

School Attended

  • St Paul's Institute of Professional Studies

Job Titles Held:

  • Human Resources Coordinator
  • Administrative Assistant
  • Customer Care Executive
  • Retail Sales Assistant

Degrees

  • Bachelor of Arts

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