human resources coordinator resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

The experience obtained in the industry of retail and medical health plan has allowed develop and apply the skills of analysis, work in equipment, communication effective in different companies with dedication, honesty and enthusiasm. My work experience demonstrates an ability to constantly adapt and develop to meet challenging work environments.

  • Team player
  • Organized
  • Analytical Skills
  • Quick learner
  • Strong work ethic
  • Commitment to excellence, quality and service
  • Adapt to diverse groups
  • Problem-solving skills
  • Detail-oriented
  • Certified Professional Human Resource Management
  • Inventory management background
  • Retail merchandising expertise
  • Vendor Negotiation
  • Supply Chain Management
  • File/records maintenance
  • Cash management experience
  • Purchasing
  • Sales & Lost Analysis
  • Operations Management
  • Performance Evaluation
Relevant Experience

Business Development:

  • Established and managed partner relationships on a daily basis.
  • Developed new marketing strategy which increased customer base by 20%.
  • Successfully grew business negotiating new products and change lay outs base on Category Management.

Project Management:

  • Negotiated and Implemented new consumer products which resulted in develop the ROI in 5% on paper product and increase all category valuable margins.
  • Design and establish transportation invoice process to reduce 90% of delay invoice payment to 10 days payment terms negotiation.

Human Resources:

  • Reduced employee turnover by 40%.
Human Resources Coordinator, 02/2015 to 10/2016
B Hotels & ResortsFort Lauderdale, FL,
  • Involved in the entire scope of producing and managing the employer-to-employee relationship, including guidance concerning disciplinary actions.
  • Responsible for guiding and updating the department policies with the purpose to training the employees.
  • Responsible for the hiring process and training to foster a positive attitude in the organization objectives.
  • Review and audit files to keep employee and department information accurate.
  • Administrate the compensation, benefits and performance management program.
  • Generated employee reports.
Quality Coordinator, 2012 to 02/2015
BiolifeSaint Ann, MO,
  • Evaluate and ensure that the processes and procedures are adequate for the products and services offered by the company. 
  • Report and request work plans to departments in a manner that complies with company policies and regulations of local and federal laws. 
  • Maintain good interdepartmental relations with the ability to attend to details, organize and analyze the facts to provide alternatives to solve problems.
  • Participated in unit based Quality Assurance Program.
  • Ensured HIPAA compliance.
  • Coordinated Quality Improvement Activities (QIA’s) to identify performance areas for improvement.

Human Resources Office Clerk 

  • Prepare internal magazine.
  • Support in the payroll enrollment.
  • Conducted new employee orientation to foster positive attitude toward organizational objectives.
  • Reconciled and reported discrepancies found in records.
  • Communicated with employees and other individuals to answer questions and explain information.
  • Reviewed and auditing files and documents to maintain accurate employee and departmental information.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research, writing memos, received mail, prepare new employees files, others.
Front End Manager, 05/2010 to 2012
Town & Country MarketChesterton, IN,
  • Maintain the inventory control of the liquors, cigarettes, and other miscellaneous items.
  • Customer and employee service focus on solving situations, maintain procedures.
  • Conducted new employee orientation and training to foster positive attitude toward organizational objectives.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Maintained and enforced a safe and clean working environment at all times.
  • Prepare weekly schedules, monitoring sales and promote valuable items to increase ROI.
  • Direct supervision to the cashiers, cash office clerk, front end supervisors and interacting with other personnel in the store.
Administrative Assistant, 2009 to 2010
Installed Building ProductsElk River, MN,
  • Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
  • Provided efficient customer service to clients.
  • Processed accounts receivable and accounts payable.
  • Managed incoming and outgoing calls.
  • Developed Executive Agenda for all senior-level management.
  • Create non profits reports for the government agencies and private corporations.
  • Accounting assistance for the CPA including payment, deposits, invoices and other.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and other duties as assign.
Administrative Assistant, 2008 to 2009
Installed Building ProductsEverett, WA,
  • Provides assistance to internal and external customers with the contract and invoicing process, audit them together with invoice reconciliation and payroll enrollments.
  • Maintained and organized the Transportation Company and Event Customer Index and information files in master database.
  • Kept organized invoice and payroll information.
  • Assist with the purchase and service order to the warehouse, external working stations and central office area.
  • Served as corporate liaison between the finance, sales, transportation and marketing departments.
  • Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
  • Create and updates sales and financial reports.
  • Conducted new employee orientation and training to foster positive attitude toward organizational objectives and orienting them about their benefits.
  • Administered compensation, benefits and performance management systems.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and other duties as assign.
Purchaser Agent & Customer Logistic Analist, 07/2005 to 2008
Barry-WehmillerSan Ramon, CA,
  • Consumer Product & NON Productive Products
  • Replenishment products, office and marketing supplies.
  • Reporting volume of purchase, variances and evaluate vendors.
  • Reviewing financial report in order of internal audit procedures.
  • Negotiating cost, quality, payment terms and product delivery.
  • Prepare purchase order & request maintenance service for the office and warehouse equipment.
  • Supply Chain Division of the Caribbean in the Logistics department with major accounts of Puerto Rico and Caribbean.
  • Coordinating and scheduling container orders for the internal and external consumer.
  • These containers shipping out of USA, Costa Rica and Colombia ports, making sure all the required paper work comply, following up and as scheduled to it final destination.
  • Compiled reports and analysis of customer usage as well as handled special projects in customer service.
  • Provided training to data entry personnel.
Buyer, 10/1998 to 04/2005
Wal-Mart Puerto Rico, IncCity, STATE,
  • Responsibilities included budget, inventories, gross margin reviewed, claims and expenses.
  • Planned special inventory buys.
  • Analyzes sales trends to maximize sales potential focus on improving ROI through planning and managing supply chain.
  • Identify budget opportunities and liabilities early and take action.
  • Negotiate the vendor agreement contract including warehouse allowance, payment terms, and claims options; establish the sales programs for the year including shoppers and tabs, new items and exit strategic for the old items.
  • Verify and create forecast on new and old items, consult with logistic and replenishment group to meet specific need of the business.
  • Reviewed Modular base on Category Management, select and develop assortment to meet the customer needs based on Store of the Community concept.
  • Reviewed total departmental adjacency/floor plans and make recommendations for changes to improve sales productivity and turns.
  • Supported stores and communicate changes and challenges.

Merchandise Assistance

  • Responsible for creation of new article.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs.
  • Designed electronic file systems and maintained electronic and paper files.
  • Created and maintained weekly and monthly reports and presentations.
  • Properly routed agreements, contracts and invoices through the signature process.
: Human Resources Certificacion, Expected in 2013 to Instituto de Educación Superior - San Juan, PR
: Management, Expected in 2009 to University of Phoenix - Guaynabo, P.R.

109 Credit Complete - Not Graduate

  • Emphasis on Business Management
  • Representative Coursework: Accounting, Finance, Management, Marketing Analysis, Information and Technology, and other.
Associate of Applied Science: Computer Science, Expected in to EDP College - Hato Rey, P.R.

Not Graduate

  • Courses include Keyboarding, Business Mathematics and Report Writing
: Data Entry, Expected in to MBTI Business Training Institut - San Juan, PR

Bilingual Spanish/English


Computer knowledge.

  • MS Office: Excel, Word, Power Point, Outlook, Publisher (intermediate), Great Plains
  • Business Development programs: Retail Link, SAP, NOVATime, Market Prominence, AS400

Other skills: administrative experience, attention to detail, budget, good communication skills, customer service training, data entry, database creation, internal audit, inventory control, invoicing, marketing, negotiating, payroll manage, performance management, quality, reporting, research, sales, scheduling, shipping, strategic, supervision, supply chain knowledge.

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Resume Overview

School Attended

  • Instituto de Educación Superior
  • University of Phoenix
  • EDP College
  • MBTI Business Training Institut

Job Titles Held:

  • Human Resources Coordinator
  • Quality Coordinator
  • Front End Manager
  • Administrative Assistant
  • Administrative Assistant
  • Purchaser Agent & Customer Logistic Analist
  • Buyer


  • Associate of Applied Science

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