human resources coordinator resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Insightful Human Resources Coordinator with 10+ years of excellent customer service experience. Assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

  • Excellent Customer Service
  • Self-Motivated
  • Computer Software Proficient
  • Strong Organizational Skills
  • Time Letter Preparation
  • Multi-Line Phone Proficiency
  • Human Resources Policies and Procedures Expertise
  • Workforce Improvements
  • New Employee Orientation
  • Human Resources Audits
  • Benefits Programs
  • Equal Opportunities Facilitation
  • Customer Relations
  • Microsoft Office Suite Expertise
  • HR Support
  • Staff Training
  • Background Checks
  • Correspondence Handling
  • Improve Bottom Line
  • Team building & Training
  • Complaint Handling & Resolution
  • Filing and Data Archiving
  • Planning & Coordinating
  • Time Management
Work History
01/2019 to Current Human Resources Coordinator Andersen Tax | Melville, NY,
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Contributed to development and maintenance of personnel policies to streamline and standardize procedures.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
01/2018 to 01/2019 Gift Shop Clerk Hendricks Regional Health | Greencastle, IN,
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Checked personal identifications during alcohol and tobacco sales.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
11/2015 to 06/2017 Hospital Assistant / Volunteer Endo1 Partners | Rohnert Park, CA,
  • Greeted patients and guests when entering hospital and signing them in
  • Distributed goods and charts throughout hospital
  • Created charts and intake packets in chart room for hospital distribution
  • Made copies of charts as requested from departments
  • Customer service and stocking in Gift shop
04/2013 to 10/2015 Front office AZ ENT | City, STATE,
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Entered and maintained departmental records in company database.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Welcomed patrons and immediately offered assistance by asking open-ended questions.
  • Collect patient and client documents and information upon referral.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
Expected in 2011 Administrative Medical Assistant Certification | Southwestern College, Chula, Vista, CA GPA:
Expected in 2004 High School Diploma | Parkway Northwest, Philadelphia, PA GPA:

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Resume Overview

School Attended

  • Southwestern College
  • Parkway Northwest

Job Titles Held:

  • Human Resources Coordinator
  • Gift Shop Clerk
  • Hospital Assistant / Volunteer
  • Front office


  • Administrative Medical Assistant Certification
  • High School Diploma

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