Human Resources Coordinator Resume Example ICDC Irvine

HUMAN RESOURCES COORDINATOR

Professional Summary

High-achieving and motivated HR Manager adept at driving company growth and productivity by locating the best talent and establishing effective, modern policies for the workforce. Demonstrated current working knowledge of federal, state and local regulations or laws.

Skills

Benefits administration
Personnel recruitment
Company organization
Compensation and benefits
Microsoft Office proficiency
Organizational Development
Multitasking abilities

Conflict resolution
Records management
Talent management
Training and development
Human resources management
Strong communication skills
Employee relations

Work History

Human Resources Coordinator, 09/2015 to 09/2018
ICDC-Irvine – Irvine, CA

Researched all payroll, COBRA, disability and FMLA issues.
Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws.
Supported human resources staff with new hire orientations and monthly departmental meetings.
Sent notices to employees and subcontractors regarding expiring documentation.
Facilitated year-end reviews and team strength presentations with human resources partners.
Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
Edited job position announcements before authorizing post.
Coordinated employment offers with management and extended offers to selected candidates.
Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Conducted company-wide town hall meetings to convey updates.

Talent Acquisition Recruiter, 07/2015 to 07/2016
Advantage Solutions Inc. – Santa Ana, CA

Developed targeted strategies to locate and onboard specific candidate types, meeting short- and long-term business objectives.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Screened all applicants based on qualifications and background to meet and exceed rigorous standards.
Organized new employee orientation schedules for all new hires.
Established reputation within the company for possessing extensive candidate network and successful placement of retail and merchandising specialists.
Negotiated unique compensation packages to attract and close candidates.
Oversaw full cycle recruiting for 350 vacancies each quarter.
Operated and maintained applicant tracking and candidate management system.

Human Resources Manager, 01/2010 to 06/2015
Stone Law Group LLC – Anaheim, CA

Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
Accurately prepared payroll and tracking data using ADP system.
Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 55 new employees.
Reduced workers' compensation claims by instituting corporate safety training program.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.

Customer Service Representative Manager, 05/2006 to 12/2009
Xavier University – Cincinnati, OH

Facilitated inter-departmental communication to effectively provide customer support.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Provided management with daily log report on calls, complaints, resolutions, order statuses, and escalations.
Collected customer feedback and made process changes to exceed customer satisfaction goals 95%.
Evaluated account and service histories to identify trends, using data to mitigate future issues.

Education

Bachelor of Arts: Communication Studies, 05/2015
Concordia University - Irvine, CA

Master of Science: Management Science, Expected in 05/2023
University of Notre Dame - Notre Dame, IN

Resume Overview

Companies Worked For:

ICDC-Irvine
Advantage Solutions Inc.
Stone Law Group LLC
Xavier University

School Attended

Concordia University
University of Notre Dame

Job Titles Held:

Human Resources Coordinator
Talent Acquisition Recruiter
Human Resources Manager
Customer Service Representative Manager

Degrees

Bachelor of Arts : Communication Studies , 05/2015
Master of Science : Management Science , Expected in 05/2023

Human Resources Coordinator Resume Example

Resume Score: 80%

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