Knowledgeable HR Assistant with 6 years of experience in Human Resources and administration. Reliable, trustworthy and efficient. Specialties include recruiting, phone interviews, screening and reference checking.
Skills
Collaborative
Hiring and retention
New hire orientation
Training and development
Personnel records maintenance
Computer savvy
Skilled influencer
Active listening
Data entry documentation
Appointment scheduling
Microsoft Office
Data entry
Phone call answering
Payroll and benefits administration
Excel spreadsheets
Report creation
Inbound and Outbound Calling
Quality control
Clerical support
Problem-solving abilities
Microsoft Office expertise
Data evaluation
High-energy attitude
Education
Pablo Colon Berdecia Barranquitas, Puerto Rico Expected in 2008 – –High School Diploma: - GPA:
Experience
Adhererx - Human Resources Coordinator(Remote) Cary, NC, 10/2018 - Current
Provided director with monthly, quarterly and weekly reports.
Performed customer service functions by answering phone calls daily.
Responded to the questions and concerns of new hires.
Prepared new employee files and structured current employee files.
Assisted with recruiting, background checks and reference checks.
Directed personnel, training and labor relations activities.
Answered employee questions regarland resolved any issues.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Effectively controlled the release of proprietary and confidential information for general client lists.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Developed and maintained training materials and benefits packets for new hires.
Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
Verified previous employers and other references to determine applicants' employment acceptability.
Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
Made outbound calls to obtain account information.
Reviewed account and service histories to identify trends and issues.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Documented conversations with customers to track requests, problems and solutions.
Explained human resources policies and procedures to employees.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Assisted customer service with inbound and outbound calls regarding HR inquiries.
Answered employee questions during entrance and exit interview processes.
Conducted telephone and onsite exit interviews for all employees.
Siemens Corporation - Human Resources Coordinator Elk Grove Village, IL, 12/2018 - 10/2019
Explained human resources policies and procedures to all employees
Interpreted, explained and enforced human resources policies to keep staff in compliance with standards
Helped training and development staff with all aspects of training coordination
Maintained compliance with all local, state and federal laws, as well as established organizational standards
Assisted customer service with inbound and outbound calls regarding all HR inquiries
Conducted new hire orientations making new employees feel welcome and ready to succeed
Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol
Harpoon Brewery - Office Administrator New York, NY, 08/2018 - 12/2018
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Onboarded new employees in time reporting and payroll systems.
Worked with HR staff to accurately track and update paid time off.
Identified, researched and resolved issues with hours worked.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Patriot Home Care - Human Resources Assistant City, STATE, 07/2016 - 07/2018
Created, organized and maintained employee personnel files to keep sensitive data secure.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Conducted employment verification and background investigation to facilitate hiring process.
Developed and maintained training materials and benefits packets for new hires.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Initialized background checks for potential new hires.
Handled sensitive and confidential employee information with complete discretion.
Processed onboarding paperwork for new hires and rehires.
Processed employee status changes, keeping human resources systems and employee records up to date.
Developed and facilitated new-hire orientations and corporate policy trainings.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Maintained business records by updating customer information.
Answered approximately 100 phone calls daily and pleasantly welcomed visitors to office.
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