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Human Resources Consultant and Nonprofit Leader Resume Example

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KZ
HUMAN RESOURCES CONSULTANT AND NONPROFIT LEADER
Summary

Senior executive with a 10 year track record of success in business consulting, human resources and career development. Proven ability to create and manage career development programs for over 2100 employees in 32 locations across the United States. Respected community leader and consultant with over 13 years of service to the nonprofit sector in the Winston-Salem community.

Skills
  • Career management
  • Training development
  • Employee relations
  • Recruitment and hiring
  • Human resources operations
  • Employee handbook development
  • Leadership development
  • Board governance
  • Project/Program management
  • Business development
Experience
Human Resources Consultant and Nonprofit Leader / The Boston Consulting Group - Toronto , OH12/2007 - Current

Proven board leader and Human Resources Consultant serving a number of nonprofit organizations in the Winston-Salem, North Carolina area. Consult on Human Resources efforts including compensation, organization development, recruiting and career management efforts. Active member and participant on the Board of Directors for several educational, healthcare, hospitality, mental health and family focused nonprofits. Elected to serve in numerous leadership roles including President, Treasurer, Secretary, Nominating, Human Resources Chair, and Executive Director Search Chair.

  • Consult with leadership on HR-related issues, including performance appraisals, compensation, benefits and succession planning.
  • Work with Executive Directors to create fair and consistent HR policies and procedures.
  • Develop hiring and recruitment policies to drive transparent and fair hiring processes.
  • Facilitate organizational development initiatives to conduct performance management and talent assessment.
Career Development Manager / The Hackett Group - Miami , FL05/2005 - 12/2007

In charge of all career development programs for the U.S. Accenture Technology Solutions Workforce, consisting of over 2100 employees in 32 locations. Responsible for entry level recruiting and new hire integration. Member of the U.S. Solutions Workforce Leadership Team and the Global Solutions Workforces Human Resources Team. Responsible for planning and overseeing a 3MM annual budget and leading a team of resources.

  • Planned and coordinated the recruitment and training for 1200 entry level employees.
  • Managed the delivery of more than 100 in-person training sessions.
  • Traveled to India and participated in global forums to provide expertise that resulted in a professional development curriculum.
  • Created and implemented a unique pilot program to strengthen recruiting efforts in challenging markets and created success metrics to measure and report back to senior leadership.
  • Created a new certification program in conjunction with the M.I.T. Professional Education Program.
Senior Manager / Accenture - City , STATE07/1997 - 05/2005

Senior Executive within the Human Performance Consulting Practice. Manage teams in size from six to 25 resources to design, develop and deliver solutions for Fortune 500 clients. Built strong relationships with key client executives and developed exceptional program management skills that created new business for Accenture.

  • Developed a sales tool for 500 Accenture executives to promote eCommerce business development.
  • Managed the communications for 1.2 million customers impacted by a national bank merger.
  • Led a team of 25 resources to outsource all of the online banking functions for a major U.S. financial services provider.
  • Advised the Chief Learning Officer of a top five U.S. retail bank on changes to learning functions and created a learning strategy for each line of business.
  • Managed an 8MM budget and a team of resources to design, develop, test and implement a new online banking site that was ranked #1 by Keynote Systems.
  • Created a new organizational design for a leading wealth management company.
  • Led the development of training materials for a new product launch for 800 major U.S. retail outlets.
Education and Training
Wake Forest University - CityBachelor of Arts: Psychology, Communications Minor
  • Cum Laude graduate
  • Dean's List student
Nonprofit Leadership and Service
  • Wake Forest University Alumni Council Board Member
  • Wake Forest University Greek Alumni Advisory Board Member
  • Summit School Parents' Association President
  • Friends of Brenner Children's Hospital President
  • Ronald McDonald House of Winston-Salem Board of Directors President, Human Resources Chair, President of the Friends of the Ronald McDonald House Winston-Salem
  • Kaleideum Gala Chair and Capital Campaign Cabinet
  • Centenary United Methodist Church Children's Council Chair, Nominating Committee, Church Council Member
  • Wake Forest Baptist Medical Center - Comprehensive Cancer Center Winterlark Committee Chair
  • Mental Health Association of Forsyth County Human Resources Chair and Fundraising Chair
  • St. Paul's Preschool Parent Council Board Member
  • Horizons Residential Care Center Friends President and Fundraising Co-Chair
  • Senior Services Evening For Alzheimer's Committee Chair and Meals on Wheels Volunteer
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Resume Overview

School Attended

  • Wake Forest University

Job Titles Held:

  • Human Resources Consultant and Nonprofit Leader
  • Career Development Manager
  • Senior Manager

Degrees

  • Wake Forest University - City Bachelor of Arts : Psychology, Communications Minor

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