Results-oriented Human Resources Compliance Officer with broad experience in all areas of HR, including policy development, performance management, succession planning and process improvement. Assures ongoing compliance with federal and state laws.
Regulatory compliance and mediation
Audit preparation and reporting
Hiring and retention
Compensation administration and payroll
Training programs development
Performance management systems
Personnel records maintenance
Human Resources Compliance Officer, 11/2010 to Current U.S. Department of Labor, Office of Federal Contract Compliance Programs – Birmingham, AL
Audit Federal contractors' equal employment opportunity practices and affirmative action programs to ensure compliance and validate tools used to determine adverse impact.
Enforce employment/labor laws (e.g., Title VII, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, Vietnam Era Veterans Readjustment Assistance Act of 1974, FMLA, ADA, etc.) by reviewing company policies, programs, practices and procedures while checking for deficiencies.
Audit personnel activity and selection processes to validate tools used to determine adverse impact.
Investigate employee complaints by conducting employee and management interviews to determine if disparate impact or treatment occurred.
Perform fact finding research by utilizing statistical analyses to determine pay disparities in compensation systems and adverse impact in hiring and terminations analyses.
Facilitate technical assistance training to human resources officials on records maintenance, performance management, outreach programs and Affirmative Action Program development.
Provide strategic direction and input to business leaders regarding overall human resources initiatives and recommend areas of improvement.
Analyze outreach programs to ensure diversity is promoted within the workforce and part of standard recruitment practices.
Negotiate financial remedy through mediation by effectively communicating with legal counsel and senior executives
Review performance management systems to ensure uniformity and fair rating systems.
Analyze and modify compensation policies to ensure compliance with legal requirements.
Produce reports, letters and other types of written correspondence designed to document activities and efforts and provide guidance on organizational and departmental practices.
Draft and finalize legal reports for conciliation agreements and enforcement proceedings.
Educational Recruiter, 01/2009 to 10/2010 ITT Technical Institute – Madison, AL
Effectively recruited students, via telephone and career fairs, to enroll in highly technical programs for career development.
Interviewed prospective students to determine career interest and program fit by asking open-ended questions.
Counseled students throughout the course of the selected program for encouragement and retention purposes.
Led comprehensive training for new-hire training and assisted with facilitating new student orientation.
Maintained case management system portal of new student and prospective student profiles.
Store Manager, 08/2004 to 11/2005 5.7.9 Apparel – Huntsville, AL
Implemented management principles through strategic planning, coaching and human resources modeling to develop a staff of 7 and increase sales volume.
Directed and inspected daily execution of all operations, including managing, delegating, training and development, interviewing, hiring and promotion processing.
Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
Conducted mid-year and end-of-year performance evaluations, including management appraisals, to identify training needs and provide improvement plans as needed.
Prepared source documentation for new-hire processing (e.g. I-9 forms, self-identification forms, W-4's, background checks, etc.) and administered benefit program initiatives.
Maintained personnel records, including pay change forms, leave of absence receipts (PTO, FMLA, vacation and sick leave), complaint charges, disciplinary and corrective action forms and accident reports.
Resolved employment-related disputes through proactive communication and conflict resolution.
Store Manager, 01/2008 to 08/2008 Rainbow Apparel – Decatur, AL
Provided leadership, training and organizational structure for daily operations for a staff of 12 employees
Performed management functions through human resources initiatives by ensuring proper staffing and scheduling for store coverage and inventory control
Refereed disputes by effectively communicating to resolve allegations with the charging party
Facilitated monthly safety and loss prevention training for full staff, which reduced on-the-job accidents
Administered pre-employment testing for management staff
Directed and inspected daily execution of all operations, including managing, delegating, training and development, interviewing, hiring, promotion processing, payroll processing and disciplinary action
Conducted mid-year performance evaluations, including management appraisals, to identify training needs and provide improvement plans as needed
Prepared source documentation for new-hire processing (e.g. I-9 forms, self-identification forms, W-4's, background checks, etc.) and administered benefit program initiatives
Maintained personnel records, including applicant flow log, pay change forms, leave of absence receipts (PTO, FMLA, vacation and sick leave), complaint charges, disciplinary and corrective action forms and accident
Master of Science: Human Resources Management, 2010 Florida Institute of Technology - Redstone Arsenal, AL
Training: [Developed over 50 supply and service Affirmative Action Programs, all of which are currently compliant with federal and state employment regulations] [Formed linkage agreements with the contracting community and community based organizations during the recruitment process which resulted in meeting affirmative goals].
Human Resources Interviewed, hired and trained team of 7 direct reports, increasing overall sales volume and decreasing inventory loss from 5% to 0.67%.