Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Skilled leader and problem-solver with 4 year record of success overseeing administrative work. Excellent maintenance and repair abilities demonstrated in healthcare and Medical settings. Resourceful in coordinating supplies and personnel to meet any needs.

Skills
  • Community resource expertise
  • Ongoing client support
  • Family service plans
  • Status meetings
  • Accurate recordkeeping
  • Program follow-up and assessment
  • Customer relations
  • Quality control
  • Inbound and outbound calling
  • Problem-solving abilities
  • High-energy attitude
  • Courteous demeanor
  • Schedule mastery
Education and Training
San Francisco State University San Francisco, CA Expected in GED : - GPA :
United College Concord, CA Expected in Health Administration Concentration in Medical : Transfer Student After SFSU - GPA :
  • Dean's List Honoree
  • 4.0 GPA
Experience
Fiesta Mart - Human Resources Clerk
Katy, TX, 03/2021 - Current
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Created and implemented exit and interview program process.
  • Facilitated strategies planning through productive partnerships with leaders.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Created compensation and benefits structures to align with market conditions and budget demands.
  • Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
  • Prepared new hire packets and termination documentation for human resource department.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Coordinated benefit projects, including open enrollment, benefits fair and wellness programs.
  • Examined employee files to answer inquiries for assistance with personnel actions.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
A Bright Future, Inc - Service Coordinator / Case Manager
City, STATE, 06/2019 - 02/2021
  • Supervises and develops a team of staff assigned to their case load to coordinate services so individuals are healthy and safe, and have their needs taken for their well-being.
  • Identifying the level of staffing and support necessary for each person assigned, including attending health & wellness appointments and ensures follow-up care and documentation in accordance with directions of health care professionals.
  • Provides support and training in home, work, mobility and social/recreational environments as well as managing access to generic resources.
  • Conducts house checks based on level of need and completes and submits house check documentation. Reviews and updates individual’s home binder documentation to ensure accuracy and compliance.
  • Intervenes in crisis situations, locates necessary resources and coordinates services.
  • Assesses and prepares quarterly (or semi-annually) reports for North Bay Regional Center regarding Individual Support and Program Plans.
  • Helps the individual served to develop personal goals and decision-making skills.
  • Manages and maintains the files of the individuals on caseload; and manages the scheduling needs of the individuals to ensure maximum allowable services are provided.
  • Identifies home or community health and safety hazards, provides ongoing training and documents an emergency plan in case of a crisis or natural disaster.
  • Provides problem solving support in social and interpersonal situations.
  • Assists individuals in maximizing use of community resources.
Sagebrook Assisted/Memory Care - Administrative Assistant/Care Coordinator
City, STATE, 06/2017 - 06/2019
  • Administration support to executive director, director of sales and marketing and director of care.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
  • Liaised with supervisor to review cases and improve care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

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Resume Overview

School Attended

  • San Francisco State University
  • United College

Job Titles Held:

  • Human Resources Clerk
  • Service Coordinator / Case Manager
  • Administrative Assistant/Care Coordinator

Degrees

  • GED
  • Health Administration Concentration in Medical

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