human resources business partner resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Proactive Human Resources Business Partner guiding performance management, talent planning and organizational development for the last 7 years. Decisive with proven success providing employee relations support and oversight for efficient operations. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Extensive knowledge and experience in directing hiring practices, employee and labor relations, developing employee policies, managing employee experience and working with executive team to develop talent acquisition and retention goals.

  • Hiring and Onboarding
  • Employee Development
  • Administering Disciplinary Procedures
  • Conflict Resolution
  • Advising Department Managers
  • Cross-Functional Collaboration
  • Recruiting and Interviewing
  • Exit Interviews and Processes
  • Bargaining Agreements
  • Relationship Building
  • Employee Relations Oversight
  • Labor Relations Coordination
  • Problem Solving
  • Training Needs Analysis
  • Planning Policy Integrations
Human Resources Business Partner, 02/2015 to 11/2022
Samsung Sds AmericaSan Jose, CA,
  • Directly support 11 Districts/Departments within the organization, upwards of 600 employees within multiple locations, indirectly support all court employees (approx. 1100).
  • Create and facilitate training for all levels of staff; educate management on goal setting techniques, successful employee relations practices and performance evaluations.
  • Prepare and analyze statistical data and present to executive team for discussion for strategic planning efforts; aligned HR policies with federal and local regulations.
  • Conducted employee relations investigations into safety complaints, allegations of harassment and civil rights issues; experience in arbitration processes; handled employee discipline and termination to address policy infractions; scheduled meetings with employees to address concerns and grievances.
  • Identified staff vacancies to quickly recruit, interview and select applicants to fill positions; developed and conducted employee orientation and training programs for new hires; attended conferences, workshops and special events to recruit qualified candidates for company.
  • Reviewed staffing needs, performance reviews, staff development and training procedures and coached leadership on implementing corrective actions; created and implemented employee retention strategies.
  • Maintained compliance with state and federal employment laws and regulations.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement; helped with employee transfers and referrals.
  • Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems; worked with leaders to evaluate and optimize human resources policies; advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Negotiated collective bargaining agreements with labor unions by highlighting organization budget, goals and operational outcomes.
  • Committee member for Diversity & Inclusion Committee since its inception.
Management Analyst, 04/2020 to 09/2020
Medical ScienceGaithersburg, MD,
  • Collected, tracked and evaluated current business and market trend data.
  • Implemented unique methods and methodologies, which helped reduce and resolve issues.
  • Conducted record searches and coordinated with other units on procedural problems involving complex cases.
  • Reviewed established procedures to assess areas in need of improvement.
  • Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
  • Prepared successful applications to obtain funding from government and private grants.
  • Liaised with business and community members to increase awareness of fundraising programs and causes.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Maintained professionality and efficiency while working closely with leadership.
  • Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
  • Collaborated with community groups, government entities and general public to advance goals and operational effectiveness of the City of Hesperia.
Legal Processing Supervisor I/II, 12/2010 to 01/2015
San Bernardino County Superior CourtCity, STATE,
  • Supervised up to 46 employees including front line supervisors and operations staff.
  • Mentored, led, organized and coordinated implementation of policies and procedures within assigned departments or areas of litigation.
  • Prepared operations data to produce comprehensive reports to management.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Established work schedules, assignments and production sequences to meet production goals.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Account Clerk II & Legal Processing Assistant, 04/2005 to 02/2011
San Bernardino County Superior CourtCity, STATE,
  • Hired in Finance, performed fiscal audits and reconciliation for multiple court locations; audited for accuracy of expenses submitted at district levels.
  • As a Legal Processing Assistant, supported court operations by data entry, customer service, cash handling and document filing.
  • Reconciled computer reports with manually maintained ledgers.
  • Collaborated with members of public, vendors and management to resolve issues quickly.
  • Upheld compliance with established guidelines and legal requirements.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Received and recorded cash, checks and transfers.
  • Performed administrative tasks to support strategic initiatives.
  • Reconciled or entered report discrepancies found in financial records.
  • Completed reviews and reconciliations of system accounts against bank statements.
Education and Training
MBA: Human Resources Management & Management and Leadership, Expected in 05/2015 to University of La Verne - La Verne, CA
Bachelor of Arts: Business Administration, Expected in 06/2009 to University of La Verne - La Verne, CA
  • Certified Ergonomic Evaluator with the Back School- 2016

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Resume Overview

School Attended

  • University of La Verne
  • University of La Verne

Job Titles Held:

  • Human Resources Business Partner
  • Management Analyst
  • Legal Processing Supervisor I/II
  • Account Clerk II & Legal Processing Assistant


  • MBA
  • Bachelor of Arts

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