Human Resources Benefits Coordinator Resume Example
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HUMAN RESOURCES BENEFITS COORDINATOR
Summary
Goal-Orientated Human Resource Benefits Specialist with extensive medical background dedicated to high levels of customer and
employee satisfaction while meeting aggressive business goals. Recent college graduate with a Master's Degree in Human
Resource Management. Experienced in managing employee benefits and assisting employees in understanding and making
their benefit elections.
Skill Highlights
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Experience
Human Resources Benefits CoordinatorAug 2016 to Current
Advanced Testing Laboratory － Kansas City , KS
Advanced Testing Laboratory － Kansas City , KS
- Respond to benefit inquires, questions and resolve issues
- Handle day-to-day benefits administration in an efficient and compliant manner.
- Assist and process enrollments, changes, claims, withdrawals and billing
- Assist with annual enrollment renewals
- Communicate benefit updates to employees
- Administer the International and US Pension Plan
- Conduct new hire benefits orientation for all US, expatriate and third country national employees
- Conduct benefits offboarding for terminating employees.
- Implement and administer employee wellness program
- Coordinate employee wellness activities
- Benefits billing, invoicing and reconciliation
- Track accrued vacation
- Track allowances
- Manage the benefits enrollment portal
- Prepare and mail required notices according to ACA and ERISA
- Review plan documents
- Collect dependent verification documents
- Administer COBRA
- Respond to benefit escalations and appeals
- Update and maintain employee benefit files
- Ensure compliant 401K and international pension plan administration.
- Interact with brokers, record keepers, administrators, and providers to ensure the highest level of serivice for employees
- Work with HR department to administer FMLA
- Assist with routine HRIS tasks and serve as back up
Human Resources Benefits AnalystNov 2015 to Aug 2016
Marriott International － Plymouth Meeting , PA
Marriott International － Plymouth Meeting , PA
- Conducted new Hire orientation training Responsible for the day to day administration of Health & Welfare employee benefits plans and programs in compliance with plan rules and government regulation.
- Ensured accurate and efficient procedures are in place for benefit plans and programs.
- Responsible for reporting and compliance requirements for 5500's, SARs, SPDs etc.
- Worked with Total Rewards Director to implement and communicate revised benefit plans and programs.
- Assisted with annual enrollments.
- Responded benefit escalations and appeals from Health & Welfare enrollment vendor.
- Responsible for reviewing plan documents, summary plan descriptions and other benefits communications and programs
- Performed periodic audits with vendors to ensure data integrity.
- Recommended process improvements and use technology to automate business processes
- Prepared reports to analyze costs, identify trends, and track benefit plan statistics.
- Completed and submit survey data for benefit benchmarking.
- Assisted with dependent verification for Health & Welfare.
- Submitted benefit invoicing to Finance for payment
- Analyzed and modified benefits policies to establish competitive programs and ensured compliance with legal requirements.
- Administered employee wellness programs.
- Coordinated and set up various vendor meetings.
- Managed Leave of absences and direct billing and arrears
- Prepared severance packages.
Human Resources Benefits AdministratorJun 2014 to Nov 2015
Worcester , MA
Worcester , MA
- Assisted newly hired employees with enrollment with initial enrollments.
- Resolved discrepancies with insurance carriers.
- Communicated with employees to ensure through understanding and knowledge of benefits.
- Followed guidelines for HIPAA policies and PHI to ensure employee personal information is protected for legal compliance purposes.
- Communicated with employees to ensure thorough understanding and knowledge of the retirement process.
- Updated employee personal records and answer questions from employees about their benefit programs.
- Processed Qualified Life Events for employees and retirees.
- Troubleshooted and problem solve problems employees may experience regarding cancellations and terminations.
- Provided accurate time frame for issue resolution.
- Maintained a continuous relationship with insurance carriers, employees, and internal resources.
- Functioned as a liaison between employee and insurance carriers.
- Advised employees on eligibility, coverage, benefit details and terminations.
- Consistently meet and exceed productivity standards.
- Administered and maintained company benefits using HR benefit software.
- Assisted and advised on COBRA Enrollments.
Medical Administrative AssistantJul 2007 to Jul 2012
Alaris Group － Memphis , TN
Alaris Group － Memphis , TN
- Welcomed and greeted patients and visitors, in person or on the telephone; answering or referring inquiries.
- Determined purpose of visit
- Maintained operations by following policies and procedures guidelines and relayed the information to patients.
- Sent, retrieved, sorted and delivered faxes to the appropriate staff.
- Complied and records medical charts, reports and other correspondence.
- Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling, canceling or re-scheduling appointments in person or by telephone.
- Responsible for appointment reminders.
- Collected co-payments and keyed medical ICP-9 codes and payment information into billing database accurately to ensure correct claim and billing is forwarded to insurance companies.
- Kept patient appointments on schedule by checking in patient and notifying provider of patient's arrival.
- Verified health insurance coverage.
- Entered patient's demographics into company software.
- Helped facilitate the migration from paper medical records to electron medical records.
- Filed and maintained records.
- Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.
Education
Master of Science, Human Resource Management2016Wilmington University － City, StateHuman Resource Management
Bachelor of Science, Human Resource Management 2014Wilmington University － City, StateHuman Resource Management
Associate of Applied Science, Business Administration2012Wayne Community College － City, StateBusiness Administration
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Resume Overview
School Attended
- Wilmington University
- Wayne Community College
Job Titles Held:
- Human Resources Benefits Coordinator
- Human Resources Benefits Analyst
- Human Resources Benefits Administrator
- Medical Administrative Assistant
Degrees
- Master of Science , Human Resource Management 2016
Bachelor of Science , Human Resource Management 2014
Associate of Applied Science , Business Administration 2012
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