Human Resources Administrator Resume Example Company Name

Natasha

Leonard

Professional Summary

HR Coordinator offering well-rounded background in human resources, accounting and administration. Skilled in preparing and analyzing staffing metrics and reporting.

Results-oriented Human Resources Coordinator with 5 years in human resources management. Highly effective communicator excelling at building relationships across organizational levels.

Skills

Background checks
Benefits oversight
Payroll administration
Personnel file management
New employee training
File and records management
Benefits and compensation

Employee relations
Skilled in Microsoft Office
HR policies
Data entry
Maintaining files
HRIS administrator

Education

Pinnacle High SchoolCity, State05/2010Diploma

Lone Star College SystemCity, StateBasic: Medical Assisting

Work History

Company Name- Human Resources Administrator
City, State10/2013 - Current

Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies/procedures
Addressed employee conflicts with appropriate urgency, following all corporate procedures
Updated HR database with new employee information, changes in benefits and other details on daily basis
Managed benefits enrollment by answering questions and aiding employees with login details
Handled on-boarding process for newly hired employees, which included distribution of all paperwork
Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees
Directed and controlled various benefit programs, including 401K, medical, dental and vision
Answered questions from employees regarding health benefits and 401k options in person, over phone and by email

Company Name- Receptionist
City, State10/2013 - 01/2015

Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
Organized and scheduled office meetings as well as client appointments for team professionals, effectively accommodating hectic agendas
Monitored and screened visitors to verify accessibility to inter-office personnel
Routed incoming mail and messages to relevant personnel without delay
Received and routed business correspondence to correct departments and staff members
Liaised with vendors, contractors and professional services personnel to ensure proper processing of orders in alignment with needs and specifications of management
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping
Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
Kept reception area clean and neat to give visitors positive first impression
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Monitored premises, screened visitors, updated logs and issued passes to maintain security
Greeted customers and visitors in-person and via telephone calls
Entered daily data in computer systems and documented office activities
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives

Company Name- Key Holder
City, State07/2017 - 01/2018

Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices
Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance
Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Established and optimized schedules to keep coverage and service in line with forecasted demands
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers

Resume Overview

School Attended

Pinnacle High School
Lone Star College System

Job Titles Held:

Human Resources Administrator
Receptionist
Key Holder

Degrees

Diploma
Basic : Medical Assisting

Human Resources Administrator Resume Example

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