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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA
:
Professional Summary

HR Coordinator offering well-rounded background in human resources, accounting and administration. Skilled in preparing and analyzing staffing metrics and reporting.

Results-oriented Human Resources Coordinator with 5 years in human resources management. Highly effective communicator excelling at building relationships across organizational levels.

Skills
  • Background checks
  • Benefits oversight
  • Payroll administration
  • Personnel file management
  • New employee training
  • File and records management
  • Benefits and compensation
  • Employee relations
  • Skilled in Microsoft Office
  • HR policies
  • Data entry
  • Maintaining files
  • HRIS administrator
Education
Pinnacle High School Phoenix, AZ Expected in 05/2010 Diploma : - GPA :
Lone Star College System Spring, TX Expected in Basic : Medical Assisting - GPA :
Work History
Cox Auto Inc - Human Resources Administrator
Colorado Springs, CO, 10/2013 - Current
  • Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies/procedures
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures
  • Updated HR database with new employee information, changes in benefits and other details on daily basis
  • Managed benefits enrollment by answering questions and aiding employees with login details
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision
  • Answered questions from employees regarding health benefits and 401k options in person, over phone and by email
Mace - Receptionist
Pennsylvania, AL, 10/2013 - 01/2015
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
  • Organized and scheduled office meetings as well as client appointments for team professionals, effectively accommodating hectic agendas
  • Monitored and screened visitors to verify accessibility to inter-office personnel
  • Routed incoming mail and messages to relevant personnel without delay
  • Received and routed business correspondence to correct departments and staff members
  • Liaised with vendors, contractors and professional services personnel to ensure proper processing of orders in alignment with needs and specifications of management
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping
  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
  • Kept reception area clean and neat to give visitors positive first impression
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Greeted customers and visitors in-person and via telephone calls
  • Entered daily data in computer systems and documented office activities
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
Jo-Ann Fabrics - Key Holder
Florence, KY, 07/2017 - 01/2018
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices
  • Oversaw store operations by counting cash drawers, reviewing equipment to ensure functioning and providing leadership
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers

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Resume Overview

School Attended

  • Pinnacle High School
  • Lone Star College System

Job Titles Held:

  • Human Resources Administrator
  • Receptionist
  • Key Holder

Degrees

  • Diploma
  • Basic

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