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human resources administrator resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(XXX) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

A dynamic Implementation Specialist with 6 years of experience in client services on-boarding. Strong organizational and customer relationship management skills will add value to ADP project implementation team.

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Highlights

Education
DeVry University Decatur Atlanta, GA Expected in 2015 ā€“ ā€“ Candidate for Bachelor of Science Degree in 2015 : Computer Information Systems - GPA :

Relevant undergraduate coursework:

Project Management

Microsoft Office Suite

Carver High School Columbus, GA Expected in 1972 ā€“ ā€“ High School Diploma : Academic - GPA :
Experience
Chronology
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, -
Experience
Cox Enterprises - Human Resources Administrator
Melbourne, FL, 03/2009 - 06/2014
  • Explained human resources policies and procedures to all employees.
  • Conducted telephone and onsite exit interviews for all employees.
  • Answered employee questions during the entrance and exit interview processes.
  • Answered employee questions during the entrance and exit interview processes.
  • Conducted benefits administration for [Number] benefit-eligible employees.
  • Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
  • Selected and interviewed candidates for all available positions.
  • Created job descriptions to attract a targeted talent pool within the market wage range.
  • Designed the employee performance evaluation process and merit program.
  • Worked with HR advisors and HR representatives on establishing consistent hiring practices.
  • Created and managed more than [Number] confidential personnel records.
  • Ran the bi-weekly payroll process.
  • Facilitated monthly meetings to develop strategies that would positively influence workplace relationships.
  • Conducted an average of [Number] employee exit interviews per year.
  • Guided the startup and management of all HR operations, systems and programs for a new location within the company.
  • Conducted benefits administration for [Number] benefit-eligible employees.Reviewed federal and state laws to confirm and enforce company compliance.
  • Created and implemented the exit and interview program process.
  • Designed new employee packages and sent them via mail and e-mail.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Brightspring Health Services - Program Manager
Norcross, GA, 02/2007 - 03/2009
  • Developed and implemented research quality control procedures
  • Developed operational plans and policies necessary to achieve health education objectives and services
  • Identified family members, social networks, and community systems that need to be included in treatment plans for clients
  • Arranged for medical, mental health, or substance abuse treatment services according to individual needs or court orders
  • Prepared records and case files
  • Developed relationships with community referral sources
  • Documented activities and recorded information
  • Documented activities and recorded information
  • Established linkages with community providers for provision of all necessary services
  • Followed up on results of counseling programs and clients' adjustments to determine effectiveness of programs
  • Maintained charts in a timely and accurate manner, met deadlines for documentation and updates
  • Maintained confidentiality of records relating to clients' treatment
  • Participated in daily shift exchanges
  • Participated in the planning of the Rehabilitation Program
  • Maintained utmost confidentiality of all residents' information and records in accordance with federal and state requirements
  • Gathered case history data, prison and other mental health history, hospitalizations, past/present diagnosis and medication
  • Established linkages with community providers for provision of all necessary services
  • Documented activities and recorded information
  • Developed relationships with community referral sources
  • Understood and adhered to the laws governing child abuse reporting
  • Supervised professional and technical staff in implementing health programs, objectives, and goals
  • Collaborated with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs
  • Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources
  • Obtained informed consent of research subjects and/or their guardians
Barr Engineering - Field Technician
Reno, NV, 2005 - 2007
  • Installed and removed [System Name] systems, including pulling wire, device termination and mounting back boxes.
  • Documented and reported each installation in company log book.
  • Mounted and fastened control panels, sensors and video cameras.
  • Carefully explained all aspects of running the cable system to customers.
  • Examined systems to locate problems such as loose connections and broken insulation.Installed and pulled horizontal station cables and backbone riser cables.
  • Placed copper and fiber cables for voice and data indoors and outdoors.
  • Set up and installed drivers on printers, including dot matrix, Inkjet and Laserjet.
  • Installed coax cables inside residences.
  • Installed all types of peripherals, including video cards, SCSI adapters and storage devices.
  • Tested machinery, equipment and parts to identify any defects.
  • Assembled and maintained physical structures using hand and power tools.
Waste Industries - Operations Manager
Gainesville, FL, 2002 - 2004
  • Managed a team of [Number] onsite general contractors for [Number] months.
  • Reviewed and investigated Proposed Change Order Requests (PCOR).
  • Submitted all project closeout documents in accordance with the contract.
  • Performed construction site pre-inspections and coordinated post-construction audits.
  • Monitored the safety of all construction activities, making on-site personnel safety the top priority.
  • Led the planning, budgeting and direction of all construction projects.
  • Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.
  • Properly maintained all onsite equipment and vehicles.
  • Accurately provided status information on project progress to the project management.
  • Assigned projects and tasks to employees based on their competencies and specialties.
  • Submitted all project closeout documents in accordance with the contract.
  • Reviewed and investigated Proposed Change Order Requests (PCOR).
  • Qualified competitive subcontractor bids prior to execution of contracts.
Accomplishments
  • Team leader in the procurement of accredited State Medicaid Provider.
  • 97% on time project completion by discovery of customer need, design and development.
  • Key contact influencing strategic partnerships, producing $16 million in revenues.
  • Grew start up business to $175 thousand in revenue within two years.
  • Award winning customer service support.
Skills
  • Management - organizational skills to lead people to meet objectives.
  • Creation - procedural manuals, proposals, reports and presentations.
  • Execution - management of project life cycle within fixed time schedules.
  • Leadership - manage teams ranging from 6-25 people across organizational units.
  • Budgeting - project manage finite resources to minimize project costs.

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Resume Overview

School Attended

  • DeVry University
  • Carver High School

Job Titles Held:

    Degrees

    • Candidate for Bachelor of Science Degree in 2015
    • High School Diploma

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