Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Astute Human Resources professional highly skilled in designing and implementing dynamic new employee orientation programs. Talented individual offering solid skill set in recruiting, interviewing and hiring valuable employees. Background working in mid-size organizations in City Government.

  • Created the "I AM COJ" merit program. Variations of the program, I created, are used in other municipalities.
  • Developed an Employee Appreciation concept.
  • Created the Jackson Fire Department Candidate Physical Agility Test Video.
  • Received employee spotlight , in the company newsletter, numerous of times.
  • Fulfilled job duties of both Human Resource Clerk and Human Resource Administrator concurrently.
  • Attended the Jackson TECH conference as a recruiter.
  • Facilitates Fire Recruit Graduation
  • Personnel recruitment
  • Recruitment
  • Skilled in E-Verify
  • Skilled in Taleo
  • Skilled in Munis/Tyler Systems
  • Skilled in Kronos Timekeeping System
  • Skilled in Cayenta Systems
  • Policy and Procedure Development
  • Personnel File Management
  • Onboarding
  • Conflict Resolution
  • Employee Relations
  • New Hire Orientation
  • Background Checks
  • Human Resource Management
  • Specialized HR projects
  • Workforce improvements
  • Equal opportunities facilitation
  • Company organization
  • Compensation structuring
  • Benefits and compensation management
Work History
Human Resources Administrator, 01/2020 - Current
Choiceone Financial Services, Inc. Sparta, MI,
  • Devised hiring and recruitment policies for 200 employee company.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Advises management officials regarding merit principles, the advantages and disadvantages of the various staffing methods in selecting employees for positions, etc. and ensuring compliance with union agreements
  • Makes pay setting determinations for unusual situations such as superior qualifications, highest previous rate, and movement between pay systems, as well as utilizing the recruitment, relocation and retention incentives.
  • Processes a variety of requests for personnel action to fill such positions, career promote, reassign, or otherwise place employees.
  • Ensures that the personnel actions are appropriately input into automated programs as necessary.
  • Provides recruitment and placement services for assigned organizational group(s).
  • Reviews the results of the selection process for compliance with regulatory selection rules, laws and regulations
  • Provides expert advisory and consultation services to supervisors and managers on succession planning, recruitment options and other legal and regulatory provisions.
  • Utilized the applicable tracking and production database to input, track and generate reports/data related to the assigned recruitment area. Also, utilizes other HR automated programs, HR Smart, USA Staffing, HR Works, eOPF, PCS Portal, eVerify, and Management Self Service (MSS) regularly to input, track and produce accurate recruitment data, reports and presentations.
  • Identifies recruitment sources and advises management on appropriate recruitment and staffing methods.
  • Oversaw HR functions, including hiring, staffing, training, payroll and labor law compliance.
Human Resource Clerk, 09/2018 - 01/2020
City Of Jackson MS City, STATE,
  • Promoted to Human Resource Administrator
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Recruited and screened qualified potential employees.
  • Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Delivery Coodinator, 01/2018 - 09/2018
Lowe's City, STATE,
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Directed staff of 13 personnel and managed budget totaling $50,0000 annually.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees, including training, mentoring and new hire documentation.
Sales and Human Resource Support, 05/2012 - 09/2017
Fastenal City, STATE,
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Educated customers on promotions to enhance sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Maintained records related to sales, returns and inventory availability.
Bachelor of Science: Human Resources Development, Expected in 12/2020
Jackson State University - Jackson, MS,
  • Society of Human Resource Management
  • Secretary-Elect of the Mississippi Association of Personnel Administrators
  • Member of th Mississippi HIV Task Force
  • Member of The Healthy Task Force for a Healthier Jackson
  • Member of The Healthy Task Force for a Healthier Jackson
  • Chair of the "I AM COJ Award" merit program.
  • Chair of the Employee Appreciation Committee

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School Attended

  • Jackson State University

Job Titles Held:

  • Human Resources Administrator
  • Human Resource Clerk
  • Delivery Coodinator
  • Sales and Human Resource Support


  • Bachelor of Science

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