human resources administrative development manager resume example with 11+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Professional individual that values integrity and thoroughness. Works well under pressure and is malleable, versatile and durable. Possesses the ability to improvise and innovate while ensuring the security of the objective. Amicable, team player who is eager to acquire further knowledge. Displays unwavering dependability and will be an asset to any team.

  • Leadership
  • Decision making
  • Communication
  • Accountability
  • Adaptability
  • Team work
  • Innovative
  • Mediation
  • Time management
  • Power point
  • Microsoft word
  • Art/design
  • Excel
  • Operational Planning
  • Improvement Strategies
  • Assignment Delegation
  • Budgeting and Allocation
  • Strategy Management
DeVry University Downers Grove, IL Expected in 01/2021 Masters : Human Resource Management - GPA :
DeVry University Downers Grove, IL Expected in 01/2019 Bachelors : Technical Management - GPA :
Air Force Community College Montgomery, AL, Expected in 07/2012 Associate : Hotel And Restaurant Management - GPA :

Inclusive leadership: The power of workplace diversity (University of Colorado)

Writing and Editing: Word choice and word order (Dartmouth college)

Successful Negotiation: Essential strategies and skills (University of Michigan)

Qualifying certificate in Food Protection (NYC department of health and mental hygiene)

Work History
Mcdonald's - Human Resources/Administrative Development Manager
, , NY, NY 04/2017 - 10/2022
  • Organized client information in excel, Microsoft office and Microsoft word to ensure accuracy.
  • Updated company polices and conducted administrative guidelines to enhance company success.
  • Conducted in-depth research into recruitment and retention programs and implemented optimal solutions to drive organizational change.
  • Devised and optimized human resources processes, practices and program initiatives.
  • Presented reports highlighted proposed changes regarding performance and efficiency enhancement.
  • Conducted physical work environments, organizational structures and communication systems research studies to assess organizational functioning.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Csg Systems Incorporated - Schedule Coordinator
, , NY, NY 11/2014 - 11/2018
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Generated department orders and accompanying documentation.
  • Monitored and optimized inventory, and reordered materials as required.
  • Input data into computer software to create updated status reports for quick reference of project progress and deadlines.
  • Checked prices and calculated totals for accurate invoice processing.
  • Oversaw and verified adherence to government regulations by maintaining sensitive data and complying with international laws.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Identified team weak points and implemented corrective actions to resolve concerns.
United States Post Office - Mailroom Assistant
, , 02/2016 - 02/2017
  • Used automated mail processing equipment to sort and collate mail.
  • Verified proper distribution of incoming mail to correct individuals and departments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
United States Air Force, USAF - Hotel Management/ Dining Management
, , Minot , ND 11/2010 - 11/2014
  • Strategically managed the cleaning and occupancy regulating of over 200 hotel rooms. Managed employees and expertly handled customer service responsibilities.
  • Navigated computer programs and expertly completed billing and occupancy standards for over 900 customers.
  • Kept expert inventory of all items and scheduled appropriate orders and deliveries of necessary merchandise for facilities.
  • Successfully kept a detailed schedule of distinguished visitors arrivals and departures while documenting meetings and events.
  • Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
  • Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Reduced financial inaccuracies by using POS systems while verifying receipts.

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Resume Overview

School Attended

  • DeVry University
  • DeVry University
  • Air Force Community College

Job Titles Held:

  • Human Resources/Administrative Development Manager
  • Schedule Coordinator
  • Mailroom Assistant
  • Hotel Management/ Dining Management


  • Masters
  • Bachelors
  • Associate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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