human resources resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
To bring to your organization enthusiasm, dedication, responsibility, integrity and good work ethic, combined with a desire to utilize my skills obtained through experience in the following areas: Management, Human Resources, Leadership, Recruiting, Learning and Development Management, Training Coordinator, Employee Relations. Ability to maintain a positive approach in interactions with customers and team members. I possess virtual leadership experience and the ability to effectively manage and build relationships with leaders and team members in geographically dispersed environments. Have demonstrated aptitude for delivering results with speed and agility in a fast paced environment. Able to effectively and constructively lead change in an organization. Have demonstrated ability to implement strategic plans, which result in successful tactical implementation. 
Word, Excel, Power Point, & Outlook
Strategic planning
Negotiations expert
Certified Production and Inventory Control Manager (CPIM)

  • Microsoft Office Suite expert
  • Troubleshooting and problem solving
  • Dedicated
  • Mergers and acquisitions knowledge
  • Team building
  • Multi-site operations
05/2012 to 04/2015
Human Resources Abm Southfield, MI,
Developed and shared best practices across the company, including employee benefits.
  • Volt will place me on an assignment and I will perform some of the basic human resources duties.
  • I will file some applications sometimes I will do some clerical work.
  • Sometimes a project will be handed to me, and to enter basic employee information on the computer.
  • Spent a great deal of time putting information of client's employees into a digital form program.
04/2006 to 10/2011
Human Resource Manager Ford Motor Company Us Rawsonville, MI,
  • Handled all Human Resources/ management issues for all employees in the seven states.
  • Effectively employing consulting tools and methodologies to determine employee performance needed to achieve business objectives, the gap between needed and actual performance, and the delivery of HR programs to maximize performance.
  • Conducted orientation, operational safety, company policies and procedures, and IVR training for over 300 employees.
  • Responsible for all discipline and investigations of the labor force/CMT issues as well as labor board Supervised eight direct employees in two locations.
  • Responsible for the facilitation of training programs across servicing states.
  • Specifically responsible for, managing, coaching, and developing a geographically dispersed Learning and Development facilitation staff to enhance performance, contributions, and internal company policy focus.
  • Creating schedules for delivery of training to business partner groups to include new hires and continuous learning in accordance with company policy as well as all CTE issues addressed accordingly Ensuring full alignment of HR strategy with core business strategies Oversaw the daily operations on both locations, approved all bi-weekly payrolls for each location.
  • Ran and supervised all IVR reporting with direct labor force for billing attendance purposes.
  • Responsible for recruitment for direct labor force through private local agencies throughout seven states.
  • Worked with E- Verify and I-9 forms.
  • Issued drug test forms and conducted back ground checks on all employees.
  • Handled all FMLA disability workers compensation requests and reporting.
  • Experience in building and leading a team of high performing facilitators.
  • Identify opportunities to improve efficiencies, decrease complexity, to reduce overall learning expense and improve learning solution effectiveness.
  • Leveraging performance metrics and measures to continually assess the effectiveness of training delivery.
  • Consulting with business partners to ensure that training programs meet established business objectives.
  • Building and maintaining current knowledge of the company's industry and business priorities and practices.
  • Maintaining current knowledge of best practices in learning and development solutions, industry practices, and implementation solutions.
  • Conduct interviews, handle all of the payroll and time sheets, handle all ER/benefits and upper management LOA.
05/1994 to 04/2006
District General Manager Ceva Logistics U.S., Inc. Plainfield, IN,
  • In charge of daily operations; consisting of cargo loading and unloading of air crafts and warehousing with three supervisors and 33 employees.
  • In charge of every aspect of the terminal operations.
  • Placed ads in local papers and interviewed potential candidates.
  • In charge of the employee disciplinary system including hiring and terminating.
  • Worked directly with BDL airport security in processing new applicants.
  • Always keeping a high level of security and making sure it was up to TSA code.
  • Worked directly with local and federal agencies regarding security issues.
  • Assisted in placing bids for new contracts that would create new revenue.
  • Worked close with contract customers to provide a full personal service.
  • Took care of employee needs and concerns with company policies and benefits.
  • Responsible for part time and full time operations in both sides of the airport.
  • Working close with OSHA to provide a safe work environment.
  • Responsible for processing all background checks and I-9 verifications.
  • Worked with US Customs when handling International Charter aircrafts.
  • Responsible for field operations during winter season of De-Icing.
  • Processed payroll, audits, weekly reports, and weekly customer billings.
Expected in
MBA: Business Management
Hofstra University - Hempstead, New York
Business Management / Banking
Fully proficient in English and Spanish *Excellent written and oral communication skills (English and Spanish)
 Attention to detail, basic, benefits, billings, business strategies, clerical, coaching, oral communication, Consulting, contracts, client, delivery,focus, forms, hiring, HR, Human Resources/ management, IVR, ADP payroll, FMLA, I-9 forms, management skills, Excel, Outlook, Power Point, Word, organizational, payroll, policies, recruitment, reporting, safety, Spanish fluency, strategy, time management, training programs, warehouse logistics, Train the trainer, contract signing, recruitment, Dealt with unions, organized, unemployment hearings, able to manage multiple employees and contracts, I am a leader.

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Resume Overview

School Attended

  • Hofstra University

Job Titles Held:

  • Human Resources
  • Human Resource Manager
  • District General Manager


  • MBA

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