Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Training/Development Coaching Intern Coordination
Strategic Organized teaching professional with more than 10 years of instructing expertise. Great enthusiasm for teaching complex science concepts to students.
Skills
Managing classroom for diverse populations
Expertise in Adult Learning
Strong collaborator
Experience with special-needs students
Critical thinking
Student-centered learning
Interpersonal skills Â
Age-appropriate lesson planning
Creative imagination stimulation
Audio-visual aid implementation
Student motivation
Positive learning environment
Computer proficient
Work History
2011 to 2013Human ResourcesAbm | Bay Saint Louis, MS, South Africa
Served on the Equal Employment Opportunity (EEO) Committee.
Administered the EAP, including conducting wellness sessions.
Human Resources Development Practitioner 2010.
Managed the wellness program, including training ~1,000 employees across ten separate units.
Trained personnel on conflict management
Trained personnel on sexual harassment
Trained personnel on dealing with Abuse
Training personnel on Work Ethics
Trained personnel on physical well being
Trained employees on performance management
Coordinated ad-hoc projects, including analyzing data and producing report content.
Successfully improved employees participation in the classroom through integration of creative role-playing exercises.
2009 to 2010Facilitator/Coach/AssessorPMI PROJECT MANAGEMENT INSTITUTE | City, STATE, South Africa
Coached/Facilitated over 700 learners
Managed learnership projects for 700+ learners.
Analyzed training needs and scheduled training sessions.
Provided coaching as well as portfolio assessment development.
Managed data for reporting purposes.
Generated quarterly progress reports.
2006 to 2008Project Assistant/FacilitatorPRIOR LEARNING CENTER | City, STATE, South Africa
Sold training models to clients, including presenting the national qualifications framework.
Functioned as an adult learner specialist to coach professionals towards full qualification.
Advised learners and assessed their responses.
Presented general management, business administration, and contact center training and facilitated the development of workplace skills plans for compliance purposes in addition to instructing other assessors.
Supported and managed projects.
Performed quality assurance on data.
Compiled reports and spreadsheets.
Education
Expected in 2013Bachelor of Arts | Human Resources Development North West University, South Africa - North West, GPA:
Expected in Bachelor's Degree | Human Resources DevelopmentWest University, , GPA: Human Resources Development
Expected in 2006GED | Learning Performance Link, South Africa Johannesburg, GPA:
Studying preparing to learning events
Facilitating learning events
Basic of adult learning concepts
Accomplishments
Resolved 99% of disputes, reduced absenteeism 50% through an Employee Assistance Program (EAP), and improved compliance up to 70% in some units by conducting comprehensive quarterly HR audits over a two-year period.
Represented an HR team in a months-long mediation process to resolve miscommunication between management and union members as well as the refusal of management to recognize the union's presence and honor existing bargaining agreements; provided post-resolution monitoring to ensure compliance with agreements and procedures.
Increased employee efficiency and productivity 60% and boosted morale by training all 40 managers on a performance management tool and facilitating continuous performance discussions.
Substantially reduced overtime and minimized the risk of being targeted for a labor relations audit by conducting a detailed analysis of more than three months of hours worked and proposing that shifts be re-arranged to optimize workload distribution.
Conducted timely orientations for 1,000+ employees in two regions.
Implemented wellness program training and training strategies across all nine provinces of South Africa.
Established a standard process for responding to workplace injuries in a production department to ensure injured personnel received proper attention and help.
Closed sales, provided coaching, and managed assessments for 1,000+ learners as the leader of a regional office with a growing client base.
Experience BROOKHAVEN NATIONAL LABORATORY, Upton, New York Human Resources Administrator/Generalist (Temporary), Diversity Office 2013 to Present Assists in investigating employees and addressing employee concerns.
Documents investigations.
Performs regular reviews of applicant processes.
Prepares strategic plans to attract and engage a diverse workforce.
Skills
ad, arbitration, business administration, coach, coaching, conflict resolution, content, clients, general management, Human Resources, HR, instructing, mediation, performance management, personnel, presenting, processes, producing, Progress, quality assurance, recruitment, reporting, spreadsheets, strategy, Training Development
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
