Training/Development Coaching Intern Coordination
Strategic Organized teaching professional with more than 10 years of instructing expertise. Great enthusiasm for teaching complex science concepts to students.
Managing classroom for diverse populations
Expertise in Adult Learning
Experience with special-needs students
Age-appropriate lesson planning
Creative imagination stimulation
Audio-visual aid implementation
Positive learning environment
Human Resources, 01/2011 to 01/2013 Pioneerfoods – Johannesburg, South Africa
Served on the Equal Employment Opportunity (EEO) Committee.
Administered the EAP, including conducting wellness sessions.
Human Resources Development Practitioner 2010.
Managed the wellness program, including training ~1,000 employees across ten separate units.
Trained personnel on conflict management
Trained personnel on sexual harassment
Trained personnel on dealing with Abuse
Training personnel on Work Ethics
Trained personnel on physical well being
Trained employees on performance management
Coordinated ad-hoc projects, including analyzing data and producing report content.
Successfully improved employees participation in the classroom through integration of creative role-playing exercises.
Facilitator/Coach/Assessor, 01/2009 to 01/2010 PMI PROJECT MANAGEMENT INSTITUTE – Kempton Park, South Africa
Coached/Facilitated over 700 learners
Managed learnership projects for 700+ learners.
Analyzed training needs and scheduled training sessions.
Provided coaching as well as portfolio assessment development.
Managed data for reporting purposes.
Generated quarterly progress reports.
Project Assistant/Facilitator, 01/2006 to 01/2008 PRIOR LEARNING CENTER – Johannesburg, South Africa
Sold training models to clients, including presenting the national qualifications framework.
Functioned as an adult learner specialist to coach professionals towards full qualification.
Advised learners and assessed their responses.
Presented general management, business administration, and contact center training and facilitated the development of workplace skills plans for compliance purposes in addition to instructing other assessors.
Supported and managed projects.
Performed quality assurance on data.
Compiled reports and spreadsheets.
Bachelor of Arts: Human Resources Development , 2013 North West University - South Africa - North West
Bachelor's Degree: Human Resources Development, West University - Human Resources Development
GED: 2006 Learning Performance Link - South Africa Johannesburg
Studying preparing to learning events
Facilitating learning events
Basic of adult learning concepts
Resolved 99% of disputes, reduced absenteeism 50% through an Employee Assistance Program (EAP), and improved compliance up to 70% in some units by conducting comprehensive quarterly HR audits over a two-year period.
Represented an HR team in a months-long mediation process to resolve miscommunication between management and union members as well as the refusal of management to recognize the union's presence and honor existing bargaining agreements; provided post-resolution monitoring to ensure compliance with agreements and procedures.
Increased employee efficiency and productivity 60% and boosted morale by training all 40 managers on a performance management tool and facilitating continuous performance discussions.
Substantially reduced overtime and minimized the risk of being targeted for a labor relations audit by conducting a detailed analysis of more than three months of hours worked and proposing that shifts be re-arranged to optimize workload distribution.
Conducted timely orientations for 1,000+ employees in two regions.
Implemented wellness program training and training strategies across all nine provinces of South Africa.
Established a standard process for responding to workplace injuries in a production department to ensure injured personnel received proper attention and help.
Closed sales, provided coaching, and managed assessments for 1,000+ learners as the leader of a regional office with a growing client base.
Experience BROOKHAVEN NATIONAL LABORATORY, Upton, New York Human Resources Administrator/Generalist (Temporary), Diversity Office 2013 to Present Assists in investigating employees and addressing employee concerns.
Performs regular reviews of applicant processes.
Prepares strategic plans to attract and engage a diverse workforce.
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