Human Resources Back Office Support resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
I'm a very energetic person, highly motivated and can perform many tasks at once. I have excellent phone and computer skills, and always willing to learn new things. I work great independently or in a group setting. I take pride in all my work. Looking to obtain a position within a company that will utilize my education and experience to be a part of a professional team to help further growth within a company.
Skills
Policies Implementation
Affirmative Action
Personnel Recruitment
Benefits Administrator
Employee Relations
Employment Recordkeeping
Employee Orientation
Candidate Searching
Employee Hiring
Termination Documentation
Leave of Absence Transitions
New Hire Onboarding
In-Person and Telephone Interviewing
Microsoft Office
Payroll Completion
Payroll and Benefits Administration
HR Policy/Procedure Development
HR ServicesBenefits Administration
Benefits Administration
Work History
Human Resources / Back Office Support, 12/2020 to 03/2022 Caring Hands United, Inc. – Milan, GA,
Maintained filing systems to organize operations and administration records.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Uploaded new hire information to Paychex Flex.
Data entry.
Assisted in new hire training / orientation.
Processed unemployment claims.
Update consumer credit reports on E-Oscar.
Conducted and initialized background checks for new hires and onboarding employees.
Worked completely remote.
Certified Nursing Assistant, 05/2019 to 07/2019 Oklahoma Mental Health Council – Altus, OK,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Performed post mortem care when necessary.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas, and nursing stations.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Used mobility devices to transport patients.
Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals when necessary.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Took patients' blood pressure, temperature and pulse and documented height and weight.
Engaged with patient family and friends to provide courteous visit experience.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Followed safe lifting techniques and individual resident lifting instructions.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
Assisted over 20 residents with daily needs, personal hygiene, dressing and facility transfers.
Administrative Assistant, 11/2012 to 04/2019 Northern Resolution Group, LLC – City, STATE,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Tracked and submitted employee timesheets to prepare for payroll processing.
Documented and took note of staff vacation time, sick days and personal days to monitor attendance records.
Prepared shipping packages by printing packing labels and verifying orders.
Supplied key cards to employees and visitors to control building access.
Conducted and initialized background checks for new hires and onboarding employees.
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Answered phones to direct callers, schedule appointments and provide general office information.
Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Answered and routed telephone calls and took messages.
Obtained scanned records and uploaded to database.
Maintained office supplies inventory by checking stock and ordering new supplies.
Oversaw office inventory and timely reordering of supplies.
Assisted with payroll preparation and entered data into cumulative payroll document.
Conducted interviews
Verified credit card payments.
Responded to CFPB complaints.
Ran office errands.
Education
High School Diploma: , Expected in 06/2007 Charter School For Applied Technologies - Buffalo, GPA:
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