A dedicated business professional with proven experience in management, operations oversight, and strategic development. Proven skills in leadership, policy implementation, and technology expertise.
Highlights
Team Management & Leadership
Software Implementation
Project Management
Internal & External Customer Service
Process Improvement
Human Resources
Education
IU McKinney School of LawIndianapolis, INExpected in 2019 – –Masters of Jurisprudence:Concentrated in Employment Law - GPA:Graduated with Academic Distinction
Indiana UniversityBloomington, INExpected in 2013 – –Bachelor of Science:Management - GPA:
Minor: Human Resources  Â
Graduated with Academic Distinction
King's College LondonLondon, EnglandExpected in 2012 – –Study Abroad:Risk Management - GPA:
Experience
Arrive Logistics - Director of Strategic Initiatives Remote, OR, 07/2018 - Current
Evaluate current processes, identify key impacts, recommend changes, and lead implementation for an efficient process change.Â
Prioritize key change initiatives to deliver optimum improvement to company operations.Â
Provide strategy, processes, templates, and tools to build sustainable company change. Influence cross-functional teams to implement changes to ensure alignment with overarching strategy.Â
Development and maintenance of Emergency Preparedness program in compliance with federal and state regulations from ACHC and CMS.Â
Oversee all medical records operations in coordination with clinical departments. Manage a three-member medical records team including orientation, training, performance management, and leadership.Â
Implement new software programs in alignment with company initiatives. Provide technical management, direction, and expertise on a variety of internal systems: Forcura, WellSky, DocuSign, Paylocity, Zoom, SmartDollar, OneTalk, OneDrive etc.Â
Participate and engage in various committees: QAPI, Corporate Compliance, Senior Leadership, We Honor Veterans, Employee Engagement Committee, etc.Â
Prepare and distribute reports for home health billing such as outstanding claims, claims at risk, outstanding orders, payor source mix
Serve as a consultant to Director of Human Resources. Assist in complex employment issues, accreditation survey preparation, retention, etc.Â
Envision Healthcare - Director of Finance & Human Resources Miramar, FL, 07/2014 - 07/2016
Performed all human resource functions; recruiting, interviewing, hiring, new employee orientation, administered employee benefits, and retention effortsÂ
Designed and improved operational systems, processes, and policies in support of the organization's mission
Monitored department-wide benchmarking standards and results to increase productivity
Key player in maintaining customer satisfaction; streamlined solutions during customer service failuresÂ
Payroll Processing: calculated, identified discrepancies, deductions and finalized submissions
Developed and maintained financial accounting systems for cash management, accounts payable, accounts receivable, bookkeeping, and reconciliationÂ
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