LiveCareer-Resume

hr business partner resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Goal-oriented Human Resources Business Partner successful at planning business strategies, integrating policies, and improving performance in diverse areas. Focused on implementing updates to increase employee morale, business efficiency, and cost savings. Prepared to offer [Number] years of progressive experience] to make a lasting impact on company operations. OR Highly-focused and ambitious Human Resources Manager bringing [Number]+ years of management experience with extensive customer service, public relations, and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industry knowledge, and accomplished education. Talented in key HR functions, spanning employee hiring, training, development, and retention-promoting relationship building. OR Human Resources Manager offering [Number] years of management experience and the development of high-performing teams through recruitment, training, organizational development, and evaluation of performance. Strong record of accomplishment working with senior managers to build organizations to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits, and working with the executive team to develop talent acquisition and retention goals.

Skills
  • Team Building
  • Strategic Planning
  • Employee and Leadership Development
  • Employment Law
  • Human Resource Information Systems
  • Employee Engagement
  • Staff Compensation
  • Payroll Administration
  • Training Development
  • Employee Handbook Development
  • Policies and Procedure Development
  • Staffing and Recruiting
  • Benefits Administration
  • Human Resources Operations
  • Project Management
  • Reviewing Compliance
  • Optimizing Benefit Plans
  • Planning Policy Integrations
  • Improving Employee Engagement
  • Recommending Policy Improvements
  • Cross-Functional Collaboration
  • Problem Solving
  • Accident Investigation
  • Drafting and Administering Contracts
  • Compensation and Benefits Administration
  • Hiring Trends and Analysis
  • Health and Safety Programs
  • Employee Relations Oversight
  • Employee Development
  • Relationship Building
  • Training Needs Analysis
  • Forecasting Employment Needs
  • Recruiting and Interviewing
  • Performance Management Systems
  • Policy Improvement Recommendations
  • Hiring and Onboarding
  • Exit Interviews and Processes
Education and Training
Seneca College Toronto, ON, Expected in Human Resource Management : Human Resources - GPA :
York University Toronto, ON Expected in 2022 Bachelor of Arts : Human Resources - GPA :

in progress 2

Experience
Meta - HR Business Partner
Prineville, OR, 02/2022 - Current
  • Drove changes to different areas of operations to align the company with HR strategies.
  • Conducted employee relations investigations into safety complaints, allegations of harassment, and civil rights issues.
  • Attended conferences, workshops, and special events to recruit qualified candidates for the company.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems.
Merito Group - Operations and HR Manager
Tysons, HI, 2018 - 02/2022
  • Handled sensitive employee and company information with the highest level of confidentiality and discretion.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Encouraged open communications, promoting a positive and pro-employee work environment.
  • Worked with management to create performance measurement, employee development, and employee compensation strategies.
  • Recruited new employees and built relationships, driving visibility.
  • Developed hiring and recruitment policies to drive a transparent and fair hiring process for selecting candidates on the basis of merit and relevance to the job.
  • Directed HR programs, policies, and processes to improve operational efficiency.
  • Analyzed key workforce performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems.
  • Administered human resources plans and procedures company-wide to guide both management and employees.
  • Drove changes to different areas of operations to align the company with HR strategies.
  • Oversaw the recruitment, interviewing, hiring, and onboarding of new company staff.
  • Oversaw staffing needs, performance reviews, staff development and training procedures, and coaching initiatives.
  • Oversaw overall talent acquisition and interview, selection, and termination processes in terms of project-related labor and budget needs.
  • Identified staff vacancies to quickly recruit, interview, and select applicants to fill positions.
  • Scheduled meetings with employees to address concerns and grievances.
  • Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service, and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Oversaw financial management, budget management, accounting, and payroll activities.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Assisted senior leadership during the executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Responded to information requests from superiors, providing specific documentation.
  • Conducted employee relations investigations into safety complaints, allegations of harassment, and civil rights issues.
  • Met with current and departing employees to conduct surveys and determine areas in need of improvement.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Managed compensation, insurance, and vacation days within employee benefits programs.
  • Attended conferences, workshops, and special events to recruit qualified candidates for the company.
  • Worked with business leaders to evaluate and optimize human resources policies.
  • Increased the employee base by [Number]% to meet changing staffing needs.
  • Handled employee discipline and termination to address policy infractions.
  • Suggested promotions and wage increases according to employee performance.
  • Launched wellness plans to reduce stress, boost morale, and increase productivity.
Merito Group - Office Manager
Vista, CA, 2016 - 2018
  • Responsible for organizing and coordinating office operations and procedures.
  • Recruited, trained, and developed a dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Handled tough situations in a positive, respectful, and confidential manner.
  • Resolves and diffuses conflicts and difficult situations as they arise with unsatisfied customers, to create a positive customer experience and a win-win situation.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Supported clients with HR practice development and program creation, including performance management and evaluations, job descriptions, and salary ranges.
  • Liaised between management and employees to deliver conflict resolution, resolve problems, and interpret compensation and benefits policies.
  • Assessed the organization's policies, making suggestions to improve work productivity, team collaboration, recruiting, and hiring initiatives.
Veterinary Emergency Clinic - Office Manager
City, STATE, 2007 - 2016

  • Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
  • Assisted with recruitment initiatives by interviewing and talent sourcing.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Developed incentives to drive employee retention and improve work culture.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Partnered with senior HR team to communicate company standards and policies.
  • Spearheaded diversity, equity and inclusion efforts to meet company diversity goals.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Initiated an employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation, and benefits.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Raised productivity and lowered absenteeism by setting clear expectations and rewarding good attendance.
  • Handled scheduling and managed the timely and effective allocation of resources and calendars.
  • Distributed company correspondence, including memos and updates, to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Managed daily operations within the veterinary office by supporting the continuous delivery of excellent services and care.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Oversaw office inventory and timely reordering of supplies.
  • Coordinated logistics for corporate events.

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Resume Overview

School Attended

  • Seneca College
  • York University

Job Titles Held:

  • HR Business Partner
  • Operations and HR Manager
  • Office Manager
  • Office Manager

Degrees

  • Human Resource Management
  • Bachelor of Arts

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