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HR BUSINESS PARTNER Resume Example

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HR BUSINESS PARTNER
Professional Summary

Results-driven Human Resources professional with well-rounded experience in all functional areas of HR, including workplace safety & compliance, employee relations and full cycle recruitment, performance management, training and development and employee engagement. Demonstrated success in evaluating current strategies and making proactive improvements to maximize efficiency & productivity and employee engagement & retention. Trusted business partner with track record of consulting with senior leadership to ensure best practices and influence business decisions. People advocate with excellent intrapersonal and organizational skills with the ability to work under pressure, manage multiple tasks, and achieve business goals.

Work History
CALDER CASINO, CHURCHILL DOWNS INC - HR BUSINESS PARTNERMIAMI GARDENS, FL05/2014 - Current
  • Report to Sr. Director of HR, servicing 330 union & non-union in a leadership role.
  • Ensure strategic alignment of HR initiatives and programs with business strategy, successfully achieving organizational and HR business goals & objectives.
  • Serve as a trusted HRBP, including people advocate, and change mentor to company stakeholders, strengthening workplace culture, employee morale & engagement, leading to increased business results.
  • Act as an advisor to leadership, ensuring legal compliance, and resolution of personnel actions and concerns.
  • Carry out full cycle talent acquisition process, including sourcing, interviewing, and selection as well as onboarding and new hire training.
  • Develop & implement engagement initiatives, i.e. EE events, rewards, recognition, and wellness programs.
  • Design and oversee EE retention programs, i.e. New Hire Peer Guide and Mentor programs, Leadership Development and Succession Planning programs, leading to higher EE engagement, productivity, and retention rates.
  • Calibrated new hire onboarding process, improving the new hire experience, time to fill and employee performance metrics.
  • Served as a member of project team to redesign the organizations workplace injury process, resulting in a decrease of total claims and associated cost and lost days per claim.
  • Guide stakeholders through workplace redesign and organizational restructuring, i.e. department mergers, RIF, and adding new business units, minimizing resistance to change and maximizing organizational effectiveness.
  • Participated in union negotiations, maintained and created department & company wide policies, SOPs, and JDs.
  • Conduct EE investigations, liaise with legal department to respond to complaints of harassment, discrimination, and EE grievances as well as ULP or EEO claims.
  • Partner with leadership to provide guidance, coaching & training, i.e. performance management, interviewing, technology changes, building organizational leadership capability.
  • Increased pool of applicants through calibration of recruiting methods, including implementation of virtual interviewing
  • Administer EE engagement surveys, led focus group & townhall meetings, and monitored engagement improvement plan.
  • Develop training content and facilitate group presentations, i.e. NH orientation, compliance, and leadership & development trainings, as well as for any process or system changes, i.e. Payroll, Time & Attendance, ATS, workplace safety, and CBA.
  • Create various reports, analyze HR and business metrics, monitor HR KPIs, interpret results and recommend proposals for continual improvements.
  • Ensure department is 100% compliant, i.e I-9s, mandatory licenses, trainings and certifications, resulting to zero findings in all internal, State & Federal audits performed YoY.
  • Collaborated with Sr. Director of HR and Corporate HR team on annual performance reviews, merit increases and bonuses.
  • Assisted other units with the pre-opening of casinos and hotels and onboarding & training of new HR staff.
SEMINOLE TRIBE OF FLORIDA - OPERATIONS MANAGERHOLLYWOOD, FL08/2008 - 04/2014
  • Collaborated with chairman of the Seminole Tribe of Florida, providing strategic support in the development of a comprehensive wellness program to the Seminole community.
  • Responsible for 15 direct reports plus contractors.
  • Conducted needs analysis and created wellness programs & services for 3000 members of the Seminole Tribe.
  • Forecasted staffing levels and recruited, onboarded, and trained new hires.
  • Oversaw the development and quality control of tribal programs and services, implemented utilization and satisfaction metrics and proposed changes to Tribal government officials.
  • Created training programs, updated program policies and operating procedures for continuous improvement.
  • Boosted team performance with enhanced employee evaluation processes.
  • Investigated employee relations issues, conducted corrective counseling, including PIPs.
  • Developed goals, designed annual and presented annual budget for approval at tribal council meetings.
  • Prepared request for proposals negotiated with vendors and contractors and drafted service agreements.
  • Boosted team performance with enhanced employee evaluation processes.
NATIONAL BEVERAGE CORP - CORPORATE BENEFITS ADMINISTRATORPLANTATION, FL03/2007 - 07/2008
  • Managed & administered the company's health & wellness benefits for 15 locations nationwide, providing support and guidance to HR staff and employees.
  • Administered and coordinated employee benefit programs including enrollment, eligibility, claims and billing.
  • Educated EEs on benefits, provided support and answers to questions and concerns.
  • Monitored personal and medical leave requests and created company procedures to ensure consistency.
  • Entered all new hires, employment changes as well as benefit enrollment changes in ADP.
  • Oversaw and maintained legal compliance to policies and procedures of company benefit programs, including medical, dental, and STD/LTD, life, supplemental life insurance as well as 401(k).
  • Created monthly reports to ensure billing and enrollment accuracy, researched and resolved discrepancies.
  • Prepared and presented benefit meetings, seminars, and open enrollment orientations.
  • Managed company Wellness Program to further education and understanding of Wellness principles, and coordinated company wide interactive wellness events.
  • Conducted cost benefit analysis, negotiated contract renewals, and ensured seamless implementation.
MANDARIN ORIENTAL HOTEL GROUP - HR BENEFITS MANAGERMIAMI, FL12/2005 - 02/2007
  • Selected as Employee of the Month.
  • Functioned as the liaison between employees, insurance carriers and TPA's.
  • Managed and administered the company's benefits package and processed enrollments', and changes in ADP.
  • Conducted monthly benefits presentations and annual open enrollment seminars.
  • Spearheaded the implementation of company's annual health and wellness fair.
  • Conducted exit interviews with candidates to gain knowledge of shortfalls and identify prevention strategies.
  • Researched and analyzed data from assessments and surveys and compared industry benchmarks.
  • Monitored company's WC claims and created modified job duty work plans with managers.
  • Collaborated with Risk Management to educate employees on workplace safety reducing WC claims.
  • Managed LOA requests, associated billing and monitored compliance with, i.e. Return to work policies.
  • Completed employment verification requests, monitored, and responded to unemployment claims.
Affiliations
  • SHRM, Society of HR Management
  • HRABC, Human Resources Association of Broward County
  • Capella & FIU University Alumni Association
HR Knowledge & Competencies
  • In depth knowledge of HRM practices & functions
  • Respected and credible HR Business Partner
  • People & Talent Management
  • Negotiation & Conflict Management
  • Employee Engagement, Teamwork, & Mutual Respect
  • Problem Solving, Critical Thinking & Decision-making
  • Results and Goal-Oriented
  • Change Management
  • Communication & Presentation skills
  • Cultural Awareness and D&I
  • Performance Management, Mentoring & Coaching
  • Leadership Development & Succession Planning
  • Compliance & Risk Management
Education
06/2020Capella UniversityMinneapolis, MNMS: Human Resources Management
05/2005Florida International UniversityMiami, FLBS: Hospitality Management
Certifications
  • SHRM - Senior Certified Professional (SHRM-SCP)
  • Professional in Human Resources (PHR)
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Resume Overview

Companies Worked For:

  • CALDER CASINO, CHURCHILL DOWNS INC
  • SEMINOLE TRIBE OF FLORIDA
  • NATIONAL BEVERAGE CORP
  • MANDARIN ORIENTAL HOTEL GROUP

School Attended

  • Capella University
  • Florida International University

Job Titles Held:

  • HR BUSINESS PARTNER
  • OPERATIONS MANAGER
  • CORPORATE BENEFITS ADMINISTRATOR
  • HR BENEFITS MANAGER

Degrees

  • MS : Human Resources Management
    BS : Hospitality Management

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