(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly-focused and ambitious Human Resources Manager bringing years of management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and accomplished education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.

  • Recruitment and hiring
  • Leadership development
  • Team management
  • Time management
Education and Training
Faculty of Law Belgrade, Serbia, Expected in 09/2009 MBA : International Law - GPA :
ETS "Paja Marganovic" Pancevo, Serbia, Expected in 06/2004 GED : - GPA :
Assurance - Head of Human Resources
Everett, WA, 09/2020 - Current
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
  • Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Developed organizational filing systems for correspondence, communications, records and reports.
  • Reduced accidents in workplace by implementing safety policies and procedures.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Executed strong negotiation skills to see both sides and worked to reach agreements to satisfy both parties.
  • Administered payroll, retirement-plan contribution tracking and health and welfare outsourcing.
  • Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Drove departmental efficiency by organizing comprehensive new hire training and orientation.
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Rogers Memorial Hospital - Manager of Operations
Kenosha, WI, 04/2016 - 04/2020
  • Keeping records of current events and performance of employees
  • Keeping records and coordinating vacations and days off for employees
  • Coordination and logistics of meetings within the company
  • Performing administrative tasks
  • Keeping records and organizing training and professional development of employees
  • Keeping records and procuring all office supplies
  • Organization of all work related to office maintenance
  • Planning and scheduling meetings and events
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
National Vision - Administrative Assistant
Forest Park, GA, 04/2014 - 04/2016
  • Answering and forwarding the call to the responsible person
  • Scheduling meetings and taking notes on them
  • Ordering and taking care of office equipment
  • Scheduling and assigning tasks to employees
  • Preparation of documentation for meetings, conference calls and reports Processing and correspondence of e-mails and all relevant packages Welcoming and sending new employees to work
  • Organization and reservation of airline tickets, hotels and transportation for employees
Princess Cruises Lines - Hostess Manager
City, STATE, 09/2013 - 04/2014
  • Taking care of reservations for up to 2000 people in three restaurants
  • Processing reservations and making seating schedules
  • Meeting with guests to improve the place and better accommodation
  • Welcoming, verifying identity and directing guests to an adequate table
  • Estimating waiting times and monitoring the waiting list
  • Accommodation of guests and explanation of the menu
  • Greet guests when leaving and make sure they are satisfied with the service
  • Assigning tasks to restaurant staff for better service and business Monitoring the work of staff and communication with guests

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Faculty of Law
  • ETS "Paja Marganovic"

Job Titles Held:

  • Head of Human Resources
  • Manager of Operations
  • Administrative Assistant
  • Hostess Manager


  • MBA
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: