LiveCareer-Resume

finance human resources administrator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.

Skills
  • Service-Oriented
  • Operational Reporting
  • Problem Anticipation and Resolution
  • Adaptable to Changing Conditions
  • Relationship Building
  • Proactive and Focused
  • Time Management
  • Social Perceptiveness
  • Sound Judgment
  • Critical Thinking
  • Financial Resources Management
  • Prioritizing and Planning
  • Willing to Learn
Experience
Finance & Human Resources Administrator, 01/2016 to Current
County Of El Paso TxEl Paso, TX,
  • Onboarded new employees in time reporting and payroll systems.
  • Processed employee rehires, transfers, terminations, garnishments, and withholdings.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Implemented various payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
  • Offered child support and distributed wage assignments.
  • Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports.
  • Followed IRS guidelines and state regulations when submitting payroll taxes.
  • Compiled financial, accounting, and auditing reports to calculate profits and losses.
  • Determined proper handling of financial transactions and approved transactions within designated limits.
  • Created and maintained operational metrics for key processes.
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Monitored daily banking transactions.
  • Stayed current on multi-state and local tax laws and remedied changes immediately.
  • Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings.
  • Managed accounts payable for organization of 25 personnel.
  • Maintained annual and monthly budgets.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Developed and maintained training materials and benefits packets for new hires.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Prepared and submitted final payment and benefits allocations for employees upon termination.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Conducted job applicant background checks in accordance with policy and procedures.
  • Prepared and posted job openings to appropriate job sites and newspapers.
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Processed over 200 payments every week.
  • Performed administrative tasks to support strategic initiatives.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
Operations Assistant, 01/2013 to 12/2015
Sierra Lane Inc DBA Green Frog CleaningCity, STATE,
  • Supervised day-to-day facility operations in accordance with set policies and guidelines.
  • Offered input on key decisions and strategic plans, evaluating ongoing program data.
  • Assisted with training of new employees, offering constructive feedback on completion of job tasks.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability.
  • Interviewed, hired and trained new employees.
  • Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Internet Marketing Associate, 10/2006 to 12/2014
Sierra Lane Inc DBA Green Frog CleaningCity, STATE,
  • Engaged in timely customer communication to resolve issues and identify sales opportunities.
  • Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
  • Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
  • Trained and coached new team members using proven sales system and training protocols.
  • Optimized website, email campaigns and social media channels for SEO and usability.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Education and Training
High School Diploma: , Expected in 06/2006 to Grossmont High School - La Mesa, CA
GPA:
: Associate of Accounting , Expected in to Eastern Gateway Community College - Steubenville, OH
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Grossmont High School
  • Eastern Gateway Community College

Job Titles Held:

  • Finance & Human Resources Administrator
  • Operations Assistant
  • Internet Marketing Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: