executive team leader human resources resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

7+ years in HR Management, operations, recruitment and retention. Proven ability managing payroll, employee benefits, developing onboarding strategies and regulating performance management for a diverse workforce of 400+, including mid/senior level management and temporary staff across multiple locations. Proven ability to lead confidential investigations, create strong partnerships to manage employee relations, and develop engagement events to help processes in multi units. Talented in recognizing and meeting the needs in an ever changing workplace by devising specialized training curriculum, leading to enhanced employee relations, improved turnover results and improved employee survey feedback. Rigorous observance of all state and federal laws including extensive knowledge of OSHA compliance and HIPAA procedures.

  • Leadership development
  • Employee engagement
  • Training development
  • Personnel information systems
  • Recruitment and hiring
  • Compliance
  • Team building
  • Working collaboratively
  • Leadership
  • Compliance
  • Benefits administration
  • Payroll administration
  • Employee relations
  • Benefits programs
Executive Team Leader - Human Resources , 05/2021 to Current
TargetMarietta, GA,
  • Demonstrate a commitment to diversity, equity and inclusion through the continuous development, modeling inclusive behaviors and proactively managing bias.
  • Proactively access the market and know the competition. Create strategies to hire and source talent and remain competitive in the market and region. Utilize data from the market to partner with HR HQ to determine hire in rate and seasonal hire in rates.
  • Build relationships with the store's community including leading volunteer events, participating in community outreach and heading the company's 5% give back program.
  • Utilize my expertise to guide all store's hiring and onboarding process including sourcing and onboarding all talent with the right skill sand expertise for the teams business needs.
  • Develop and coach team leaders to be able to grow and develop their teams. Help team leaders navigate through employee relations and courageous conversations.
  • Manage all worker's compensation cases, leave of absences, safety conversations, as well as support a culture of safety in the building.
  • Manage and oversee all OSHA compliance and training and certifications for team members in the units.
  • Manage all internal performance conversations and corrective actions. Issue all company conduct violations as well as make final determination in multiple violations cases.
  • Investigate internal employee relations concerns including Hotline calls as well as cases of discrimination, harassment or unfair treatment.
Assistant Store Manager - Human Resources, 10/2014 to 06/2021
JCPenneyCity, STATE,
  • Re-energized and structured HR systems to drive 20% reduction in employee turnover.
  • Coordinating logistics and management staff in district stores for seasonal hiring events, resulting in a 74% to goal completion rate for National Hiring Day in the single event day.
  • Oversee OSHA compliance certification for 11 LA District stores.
  • Manage new ASM-HR and HR Supervisor onboarding and training for 21 LA district stores.
  • Conduct investigations and provide final oversight and decision on all disciplinary cases including executing both involuntary/ voluntary terminations.
  • Manage internal process in the store to investigate all JLines and determine next course of action/ action plan for in unit follow up.
  • Weekly management and coordinationof payroll between multiple store locations
Event Production/ Blog Contributor , 09/2015 to Current
The Recording AcademyCity, STATE,
  • Developed streamlines content for in house and sponsored social media channels for Annual Giving Day Campaign with the Grammy Foundation.
  • Onsite coordinator for Grammy Events, including MusiCares Person of the Year, GRAMMY's, Grammy Museum - Grammy in the Schools Live, and GRAMMYU.
  • Led teams of 50+ in Silent Auction, Guest Seating, Live Auction, Billing and Payment with auction company and with transportation logistics for over 3 school districts and 20+ schools attending the events.
Customer Experience Operations, 06/2013 to 03/2020
Insomniac Events (LiveNation)City, STATE,
  • Drafted and supervised break and lunch schedules for over 600 employees in accordance with events/ local state laws.
  • Process employment verification documents and liability waivers.
  • Direct operations for large scale events of over 140k participants.
  • Led teams in safety to support Ground control team, and champion culture of safety.
Education and Training
Paralegal: Legal Studies, Expected in 09/2016
University of California - Los Angeles - Los Angeles, CA
MBA: Music Industry Administration, Expected in 06/2015
California State University - Northridge ,
Bachelor of Arts: Music , Expected in 06/2013
California State University - Bakersfield - Bakersfield, CA
Native/ Bilingual
Activities and Honors
  • Magna Cum Laude
  • Dean's List (2009-2013)
  • Hawk Honors Graduate
  • 2015 Music Industry Administration's Networking Award
  • Mary Bayramian Arts Scholar
  • U.S. Department of Labor - Certification of Appreciation for contribution to National Occupational Information Network (O*NET)
Websites, Portfolios, Profiles

Paralegal Studies (ABA)



  • Bob Dylan Person of the Year Rehearsals with GRAMMYU

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Resume Overview

School Attended

  • University of California - Los Angeles
  • California State University
  • California State University - Bakersfield

Job Titles Held:

  • Executive Team Leader - Human Resources
  • Assistant Store Manager - Human Resources
  • Event Production/ Blog Contributor
  • Customer Experience Operations


  • Paralegal
  • MBA
  • Bachelor of Arts

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