Montgomery Street, San Francisco, CA 94105
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A seasoned Human Resource Professional who demonstrates strong leadership skills with a focus on driving for results through communication and execution of HR practices; developing an engaged, productive and accountable workforce; and building successful business partnerships within the organization.
- Ability to develop a talented and motivated team
- Succession Planning
- Drive results through measurement of HR metrics and best practices
- Onboarding and orientation
- Ability to foster a safe, inclusive and diverse culture
- Wage Management
- Benefits Administration
| - Training and Development
- Performance management
- HR policies and procedures
- Knowledge of employment law FMLA/ADA/EEOC/WC
- Employee Relations
- Create an environment of openness, trust and recognition
|
- Human Resource District Resource for seven locations - training and development of peer HR managers and provided leadership and guidance through the implementation of HR procedures and programs as well as partnership on employee relations issues.
- Achieved employee turnover goals for 2011 -28.16%, 2012 -34% and 2013 23.1% vs goal of 45%.
- In 2012, Increased employee engagement to 78% and HR effectiveness to 83% through Best Team Survey administration and fostering an open door culture
- Developed a Talent Day Development program for entry level Team Leaders
- Created a Team Leader Development module on Employee Engagement that was implemented district and group wide.
- Through succession planning and team development, has been consistently staffed with a bench of future leaders - promoted 8 team members to Team Leader positions and 3 Team Leaders to Executive Team Leader positions.
- Achieved a high score on Internal Legal Compliance Audit in 2011.
- Achieved HR operational score of 97.3% in 2012 and trending at 98.5% in 2013.
03/2010 to Current Executive Team Leader Human Resources Target – Boston, MA,
- Human Resource District Resource for seven locations
- Human Resource Manager for 180-215 employees
- District Trainer
- Handle core HR functions such as staffing, training, development, scheduling, benefits administration, unemployment claims, Workman's Compensation, employee relations, store culture reviews
- Top Performing HR for years 7 of the 12 quarters in 2010-2012
- Coordinated volunteer projects for store employees - hourly employees donated 268 volunteer hours in 2012.
- Took on role of Volunteer, Well Being, Connections and Assessment Captain for the store and assisted with the planning and setup of district-wide "Bullseye Bonanza" project in 2012.
- Successfully built solid partnerships with peer executives and Store Team Leader
- An influential partner through coaching and training my peers to help with the development of Talent and performance management of their teams.
- Analyze nteam health metrics, identified trends and took action to drive results such as payroll and wage management, turnover and engagement goals, and legal compliance procedures.
- Perform Leader on Duty responsibilities in a 38 million dollar store to ensure store is meeting sales, service and brand goals.
02/2005 to 03/2010 Executive Team Leader, Softlines and Guest Experience Marriott Vacations Worldwide – Eden, UT,
- Lead the startup and opening of a new SuperTarget though planning and setup of new store fixtures, signing and merchandise placement
- Directly supervised 60-80 employees.
- District Trainer
- Planned and coordinated store merchandise transitions
- In 2009, achieved Golden Contribution through achievement of store sales goals and hourly payroll expense. Mature sales +7.5%
- In 2009, Lead the district with Store Guest Survey Scores and Credit Card Conversion Goals.
- Lead store during absence of Store Team Leader Feb of 2008- June of 2008.
- Lead store visit with Target CEO in 2010 and Executive Vice President in 2009.
09/1998 to 02/2005 Executive Team Leader Ecolab Inc. – Brunswick, GA,
- Held various executive team leader positions within the company
- Executive Team Leader for Logistics for $52 million store in Fort Lauderdale 2001-2005 which included managing an offsite location
- Remodel Coordinator for Delray Beach, FL location during remodel - May 2003 - October of 2003
- Selected to Attend Women in Leadership in 1999
- Nominated as a High Potential Executive and took on various multi location captainships 1998-2004.
- Attended LEAD Leadership conference in 2001
- District Trainer
07/1992 to 09/1998 Human Resource Manager Target – City, STATE,
- Human Resource Manager where I performed core HR functions for 150-175 employees
- Employee Relations Resource Representative for South Florida where I handled employee relations and investigations in Stores from Palm Beach to Dade County.
- Wrote Position Statements for Target on EEOC charges or complaints
- District Trainer
02/1989 to 07/1992 Guest Service Team Leader Target – City, STATE,
- Managed a front end operations team of approximately 20 employees during College
Expected in :
Florida Atlantic University - ,
GPA:
Continuing Education to help prepare for the PHR exam.
Certificate in Human Resource Management 2001
Expected in 1992 BBA: Business Administration
Florida Atlantic University - Boca Raton , Florida
GPA:
- American Marketing Association
- Phi Theta Kappa
Expected in :
Nova Southeastern University - Davie, Florida
GPA:
- Attended Nova Southeastern University from 2008-2011 with a focus on a Masters in Human Resource Management and Organizational Development
- American Management Association
- Society of Human Resource Management
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