A seasoned Human Resource Professional who demonstrates strong leadership skills with a focus on driving for results through communication and execution of HR practices; developing an engaged, productive and accountable workforce; and building successful business partnerships within the organization.
Highlights
Ability to develop a talented and motivated team
Succession Planning
Drive results through measurement of HR metrics and best practices
Onboarding and orientation
Ability to foster a safe, inclusive and diverse culture
Wage Management
Benefits Administration
Training and Development
Performance management
HR policies and procedures
Knowledge of employment law FMLA/ADA/EEOC/WC
Employee Relations
Create an environment of openness, trust and recognition
Accomplishments
Human Resource District Resource for seven locations - training and development of peer HR managers and provided leadership and guidance through the implementation of HR procedures and programs as well as partnership on employee relations issues.
Achieved employee turnover goals for 2011 -28.16%, 2012 -34% and 2013 23.1% vs goal of 45%.
In 2012, Increased employee engagement to 78% and HR effectiveness to 83% through Best Team Survey administration and fostering an open door culture
Developed a Talent Day Development program for entry level Team Leaders
Created a Team Leader Development module on Employee Engagement that was implemented district and group wide.
Through succession planning and team development, has been consistently staffed with a bench of future leaders - promoted 8 team members to Team Leader positions and 3 Team Leaders to Executive Team Leader positions.
Achieved a high score on Internal Legal Compliance Audit in 2011.
Achieved HR operational score of 97.3% in 2012 and trending at 98.5% in 2013.
Experience
03/2010 to Current
Executive Team Leader Human ResourcesTarget – Boston, MA,
Human Resource District Resource for seven locations
Human Resource Manager for 180-215 employees
District Trainer
Handle core HR functions such as staffing, training, development, scheduling, benefits administration, unemployment claims, Workman's Compensation, employee relations, store culture reviews
Top Performing HR for years 7 of the 12 quarters in 2010-2012
Coordinated volunteer projects for store employees - hourly employees donated 268 volunteer hours in 2012.
Took on role of Volunteer, Well Being, Connections and Assessment Captain for the store and assisted with the planning and setup of district-wide "Bullseye Bonanza" project in 2012.
Successfully built solid partnerships with peer executives and Store Team Leader
An influential partner through coaching and training my peers to help with the development of Talent and performance management of their teams.
Analyze nteam health metrics, identified trends and took action to drive results such as payroll and wage management, turnover and engagement goals, and legal compliance procedures.
Perform Leader on Duty responsibilities in a 38 million dollar store to ensure store is meeting sales, service and brand goals.
02/2005 to 03/2010
Executive Team Leader, Softlines and Guest ExperienceMarriott Vacations Worldwide – Eden, UT,
Lead the startup and opening of a new SuperTarget though planning and setup of new store fixtures, signing and merchandise placement
Directly supervised 60-80 employees.
District Trainer
Planned and coordinated store merchandise transitions
In 2009, achieved Golden Contribution through achievement of store sales goals and hourly payroll expense. Mature sales +7.5%
In 2009, Lead the district with Store Guest Survey Scores and Credit Card Conversion Goals.
Lead store during absence of Store Team Leader Feb of 2008- June of 2008.
Lead store visit with Target CEO in 2010 and Executive Vice President in 2009.
09/1998 to 02/2005
Executive Team LeaderEcolab Inc. – Brunswick, GA,
Held various executive team leader positions within the company
Executive Team Leader for Logistics for $52 million store in Fort Lauderdale 2001-2005 which included managing an offsite location
Remodel Coordinator for Delray Beach, FL location during remodel - May 2003 - October of 2003
Selected to Attend Women in Leadership in 1999
Nominated as a High Potential Executive and took on various multi location captainships 1998-2004.
Attended LEAD Leadership conference in 2001
District Trainer
07/1992 to 09/1998
Human Resource ManagerTarget – City, STATE,
Human Resource Manager where I performed core HR functions for 150-175 employees
Employee Relations Resource Representative for South Florida where I handled employee relations and investigations in Stores from Palm Beach to Dade County.
Wrote Position Statements for Target on EEOC charges or complaints
District Trainer
02/1989 to 07/1992
Guest Service Team LeaderTarget – City, STATE,
Managed a front end operations team of approximately 20 employees during College
Education
Expected in
: Florida Atlantic University - , GPA:
Continuing Education to help prepare for the PHR exam.
Certificate in Human Resource Management 2001
Expected in 1992
BBA: Business Administration Florida Atlantic University - Boca Raton , Florida GPA:
American Marketing Association
Phi Theta Kappa
Expected in
: Nova Southeastern University - Davie, Florida GPA:
Attended Nova Southeastern University from 2008-2011 with a focus on a Masters in Human Resource Management and Organizational Development
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School Attended
Florida Atlantic University
Florida Atlantic University
Nova Southeastern University
Job Titles Held:
Executive Team Leader Human Resources
Executive Team Leader, Softlines and Guest Experience
