employment specialist ability first resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Perceptive Employment Specialist and Job Coach passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with clients and employers. Strategic when placing clients in rewarding jobs based on skills, interests, and abilities. Successful at coaching clients on resume writing, interviewing, time management, team building, social skills and helping clients cultivate a sense of belonging and teamwork.

  • Retention Program Development
  • Employment Data Tracking
  • Employee Orientation
  • New Hire Onboarding
  • Employment Recordkeeping
  • Work Complaint Handling
  • Decision Making
  • Policy Interpretation
  • Networking and Partnership Development
  • Employee Relations
  • Report Preparation
  • Training Development and Execution
  • Social Perceptiveness
  • Documentation and Recordkeeping
  • Conflict Resolution
  • Willingness to Learn
  • Complex Problem Solving
  • Adaptable to Changing Conditions
  • Sound Judgment
  • Connecting clients with resources specific to their needs
Work History
02/2022 to Current Employment Specialist Ability First Good Shepherd Hospice | Commack, NY,
  • Matched clients to open positions based on skills and work requirements.
  • Recognized client employment barriers and devised strategies to resolve.
  • Maintained records of consumer employment activity such as potential and current employers.
  • Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.
  • Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection.
  • Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
  • Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
  • Prepared and analyzed reports pertaining to employee turnover, recruitment, compensation, employee relations and unemployment.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Partnered with Goodwill stores and other local businesses to ascertain hiring needs and subsequently provide candidate recommendations.
  • Acted as staff member advocate, encouraging and supporting clients to identify and resolve conflicts.
11/2004 to 02/2022 Job Coach Stella-Jones Inc. | Modoc, SC,
  • Worked with job seekers to determine job targets based on skills and personality.
  • Kept detailed records of individual histories, scores and documents.
  • Assisted clients in building successful job search strategies.
  • Attended job fairs and visited to provide wide range of information to prospective job seekers.
  • Established and oversaw clear guidelines about procedures and success metrics.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting vocational situations.
  • Helped clients develop organizational, time management and work skills.
  • Empowered clients through modeling and skill-building exercises.
  • Collaborated with parents, Vocational Rehabilitation and other support staff to address problems and grow client's success.
  • Identified issues that hindered client's employment achievement.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different clients
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.
  • Encouraged clients to explore career-related opportunities.
12/2003 to 11/2004 Administrative Assistant Goodwill Industries Of Michiana | City, STATE,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Maintained staff directory and company policy handbook for human resources department.
Expected in to to No Degree | Indiana Wesleyan University, Marion, IN GPA:
Expected in to to High School Diploma | East Bay High School, Tampa, FL, GPA:

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Resume Overview

School Attended

  • Indiana Wesleyan University
  • East Bay High School

Job Titles Held:

  • Employment Specialist Ability First
  • Job Coach
  • Administrative Assistant


  • No Degree
  • High School Diploma

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