Employment Services Manager Resume Example
- Nine years of experience working passionately with disabled population
- Strong organizational management, leadership and interpersonal communication skills with ability to effectively lead a diverse team
- Proven ability to implement, follow and carry out processes and procedures along with creating organizational structure
- Recruiting, orienting and training of staff
- Creating and cultivating existing business relationships
- Evaluating and analyzing staff performance
- Proven revenue and market expansion
- Ability to work well under pressure
Manage Employment Services Team across four counties with goal of assisting individuals with disabilities in gaining employment in an integrated work environment in the community, while training staff to do so, in addition to maintaining a caseload.
- Follow processes and procedures commensurate with maintaining C.A.R.F. Accreditation
- Work with Bureau of Developmental Disability Services, Medicaid Waiver Program, Supported living and Group Home Directors/staff to make informed decisions
- Maintain knowledge of state and federal programs
- Conduct file reviews, process improvement procedures, research analysis on stake holder satisfaction and implementation of changes based on feedback received
- Implement and carry out detailed, goal based action plans
- Work with disabled population to provide jobs search services.
- Teaching job search and job retention skills to disabled.
- Maintained and developed community partner relationships across seven counties
- Use of Microsoft products i.e. Word, Excel, Powerpoint, Outlook
- Tracking of hourly authorization utilization, review and approval of time and staff activities
Worked as part of a team in a warehouse setting to manage inventory, train staff and process rebates in addition to various other duties as needed in other departments in addition to:
- Inventory inflation/deflation assessments
- Inner department communication with receiving team and Acount Administrators
- Maintenance of high volume email inventory request.
- Maintain audit spreadsheet, calculation of error rates
Performed Human Resources functions on-site at Pilkington
- Payroll processes
- Establish and monitor processes for 150+ temporary employees.
- Build employee information database
- Employee mediation and relations
- Turnover analysis
- Benefit enrollment assistance
- Recruiting, interviewing, testing and orientation
- Termination, exit interviews.
- Coordinating pre-employment drug screens and running back ground checks
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Resume Overview
School Attended
- Niles Sr. High School
- Lake Michigan College
Job Titles Held:
- Employment Services Manager
- Inventory Entry Analyst
- Human Resources Generalist
Degrees
- High School Diploma 1998
Business Administration Psychology 2012
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