employment consultant ii resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
University of New England advanced year MSW student seeking field placement for January 2015. Case management * Relationship Building * Advocacy * Reports and Presentations * Service Coordination * Computer Literacy
  • National Association of Social Workers (NASW)
  • Strengths-based solution-focused therapy
  • DSM-IV knowledge
  • Culturally-sensitive
  • Skilled community-based case manager
Work History
2011 to Current Employment Consultant II Atrium Health | Rutherfordton, NC,
  • Provide individualized employment services to TANF recipients, including persons with disabilities Assist clients with overcoming barriers to employment including transportation, childcare, housing, education and legal issues.
  • Case Lead role assisting and supporting TANF Case Managers with case management duties such as developing alternative work sites, acting as the liaison between work sites, participants and Case Managers, and providing documentation and verification of participants meeting work requirements.
  • Job development and progressive employment practices utilized.
  • FY 2011 over 50% of caseload gained competitive employment, and over 50% of those employees successfully retained employment for over 3 months.
  • Create and maintain professional relationships with community employers as well as other social service agencies and organizations.
  • Creative Workforce Solutions member, an initiative of the State of Vermont Agency of Human Services.
  • Serving Employers by providing them with well-qualified candidate that meet their needs, while assisting candidates with barriers find suitable employment.
2009 to 2010 Resident Services Caseworker Aldi | Bethlehem, PA,
  • Assist and support senior and disabled residents with accessing local services.
  • Provide ongoing case management when needed.
  • Create health and wellness education opportunities.
  • Develop, facilitate, and organize resident activities.
  • Maintained regular contact with clients, including visiting clients' homes.
  • Interviewed and evaluated clients, including conducting safety and risk assessments.
2008 to 2011 Family Support Broker Regional Food Bank Of Oklahoma | Moore, OK,
  • Family Support Broker for Children's Personal Care Services (pilot program) Assist families in identifying any special needs that their children have that are not currently being met.
  • Identify resources in the community or elsewhere that would be beneficial to the child.
  • Help families develop a personal spending plan for their child.
  • Support families through the transition from the existing program to the pilot project.
2006 to 2009 Outreach Specialist BROC Community Action | City, STATE,
  • Provide comprehensive services to low-income people in Bennington County, including budget counseling, job counseling, tax preparation, and homeless prevention and housing assistance as well as fuel and utilities assistance.
  • Intensive case management.
  • Mobilize funds from other organizations to meet the needs of clients.
  • Advocacy and service coordination with other community agencies.
  • Knowledge of the challenges faced by low-income or other at-risk groups.
  • Spearheaded and conducted community outreach efforts.
2004 to 2005 Executive Assistant SOUTHERN VERMONT COLLEGE | City, STATE,
  • Supported members of the Executive staff and other departments to achieve company objectives.
  • Planned and coordinated small and large-scale meetings, conferences, and employee functions.
  • Oversaw quality standardization of letters, memorandums, proposals and other presentation materials.
  • Prepared presentations, reports, and documents through desktop publishing software.
  • Stored, retrieved and integrated information for dissemination to staff and students.
2003 to Current Public Relations and Event Coordinator BETTER BENNINGTON CORPORATION | City, STATE,
  • Planned, coordinated, and facilitated special events and public relations initiatives.
  • Authored grants, press releases, advertising copy, business correspondence, and presentations.
  • Researched and recruited talent for special events.
  • Managed information systems database, prepared bulk mailings, and supervised volunteers.
  • Provided intensive case management to at-risk population and interfaced with clients and service providers.
  • Assessed abuse risk factors, developed intervention plans and formulated reports.
  • Conducted investigations, and implemented intervention plans.
  • Testified under oath to help the court make custody decisions.
  • Facilitated Permanency Team Meetings (PTM) and family meetings.
  • Collaborated with court, law enforcement and community providers.
  • Investigated suspected cases of child abuse, neglect and exploitation.
  • Wrote reports and case summaries and compiled work records, including required statistics.
  • Maintained regular contact with clients, including visiting clients' homes.
1998 to 1999 Americorps Member VERMONT ANTI-HUNGER CORPS | City, STATE,
  • Developed, organized, and implemented anti-hunger and nutrition programs.
  • Employed marketing strategies to generate publicity for special events.
  • Referred clients to social services agencies.
  • Spearheaded and conducted community outreach efforts.
Expected in 1998 Bachelor of Science | Communications, Marketing SOUTHERN VERMONT COLLEGE, Bennington, VT GPA:
  • Minor in Marketing
Expected in 1 2015 Master of Social Work, degree | UNIVERSITY OF NEW ENGLAND, Portland, ME GPA:
advertising copy, Agency, budget, business correspondence, competitive, conferences, counseling, clients, database, desktop publishing, documentation, special events, funds, grants, information systems, legal, letters, marketing strategies, materials, meetings, presentations, press releases, proposals, public relations, publicity, quality, tax preparation, transportation, utilities

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Resume Overview

School Attended


Job Titles Held:

  • Employment Consultant II
  • Resident Services Caseworker
  • Family Support Broker
  • Outreach Specialist
  • Executive Assistant
  • Public Relations and Event Coordinator
  • Social Worker B
  • Americorps Member


  • Bachelor of Science
  • Master of Social Work, degree

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