Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Focused on providing professional service and support to every customer. Positive nature with excellent people skills. Responsible production support worker always ready to contribute to team and company success. Dedicated to tackling any task and efficiently completing all work.

  • Work ethic
  • Time management
  • Friendly, positive attitude
  • Customer-oriented
  • Goal-oriented
  • Quick problem solver
  • Multi-line telephone skills
  • Flexible
  • Interpersonal Communication Skills
  • Financial Products
  • Manage Risk
  • Background Investigation
  • Audit
  • Communication
  • Organizational skills
  • Organization
  • Cash handling ability
  • Leadership
  • Organization and efficiency
  • Multitasking ability
  • Multitasking and prioritization
  • Leadership Experience
  • Customer Contact
  • Critical Thinking Skills
  • Issue Resolution
  • Experience
    Employment Assistant, 03/2020 - 06/2020
    Bassett Healthcare Fly Creek, NY,
    • Improved operations by working with team members and customers to find workable solutions.
    • Contributed to development, planning and completion of project initiatives.
    • Handled all delegated tasks, including cleaning/reorganizing and painting
    • Collaborated with others to discuss new business opportunities.
    Shift Supervisor, 06/2018 - 03/2020
    Petco Terrell, TX,
    • Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
    • Ordered, received and stocked supplies and retail products.
    • Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
    • Completed opening and closing duties to facilitate business operations.
    • Resolved customer complaints and reported issues to senior management.
    • Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
    • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
    • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
    • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
    • Accurately handled deposits, cash and credit cards payments daily.
    • Operated cash register, collected payments and provided accurate change.
    • Greeted guests with pleasant smile and superior customer service.
    • Enthusiastically engaged customers during busy periods to keep mood light and fun.
    • Maintained calm demeanor during high-volume periods and special events.
    • Maintained highest standards of conduct and service to support company reputation.
    • Managed morning rush of customers daily with efficient, levelheaded customer service.
    • Listened to customer desires and needs to recommend optimal products.
    Retail Sales Associate, 11/2018 - 02/2019
    Twin Liquors Lp Waco, TX,
    • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
    • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
    • Help customers load purchased equipment when necessary.
    • Drove sales by successfully employing strategies such as upselling and cross-selling.
    • Built customer loyalty by engaging with and identifying product needs of customers.
    • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
    • Engaged shoppers, providing assistance and information on merchandise and product features.
    • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
    • Helped customers by answering questions and locating merchandise.
    • Assisted in ringing up sales at registers and bagging merchandise.
    • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
    • Answered questions about current promotions and resolved issues according to store policies.
    • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
    • Managed cash register operations using POS system, including processing sales and returns.
    • Engaged positively with each customer, providing professional and polite support for sales and service needs.
    Registered Nurse, 05/2011 - 05/2018
    Mercy Health System Loves Park, IL,
    • Collaborated with physicians and nursing staff to deliver quality care.
    • Precepted and mentored new staff, graduate RNs and ancillary staff.
    • Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
    • Built and maintained strong working relationships between nursing department and other discipline.
    • Delegated and prioritized tasks, streamlining all steps in rapid response situations.
    • Documented and evaluated effectiveness of care plans and interventions.
    • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
    • Maintained composure and efficiency during rapid response situation and emergency codes.
    • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
    • Set up trays, supplies and sterile fields for office procedures.
    • Trained and mentored new RNs on best practices, hospital policies and standards of care.
    • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
    Education and Training
    Associate of Science: Nursing, Expected in 06/2010
    Blue Mountain Community College - Pendleton, OR
    • Promoted from barista to shift supervisor , in less than 12-months
    • Consistently maintained high customer satisfaction ratings.
    • Trained multiple senior nursing students on medical/surgical floor, for their senior practicum.
    Additional Information

    Everyone has a past history, some good, some not so good. But if we choose to learn from past mistakes, it makes us stronger, better person than we once were. These past few years have been filled with learning experiences for me; I guess what I am trying to say is I may not look so good on paper. But I can tell you that people can change, and I have made many positive changes these last few years; and I only want to provide your company with my best self. I love learning new skills, and being a team player. I am very organized, able to multi-task, and always have a smile on my face.

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    School Attended

    • Blue Mountain Community College

    Job Titles Held:

    • Employment Assistant
    • Shift Supervisor
    • Retail Sales Associate
    • Registered Nurse


    • Associate of Science

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