Focused on providing professional service and support to every customer. Positive nature with excellent people skills. Responsible production support worker always ready to contribute to team and company success. Dedicated to tackling any task and efficiently completing all work.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Help customers load purchased equipment when necessary.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Built customer loyalty by engaging with and identifying product needs of customers.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Engaged shoppers, providing assistance and information on merchandise and product features.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Helped customers by answering questions and locating merchandise.
Assisted in ringing up sales at registers and bagging merchandise.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Answered questions about current promotions and resolved issues according to store policies.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Managed cash register operations using POS system, including processing sales and returns.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Registered Nurse, 05/2011 - 05/2018 Mercy Health System – Loves Park, IL,
Collaborated with physicians and nursing staff to deliver quality care.
Precepted and mentored new staff, graduate RNs and ancillary staff.
Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
Built and maintained strong working relationships between nursing department and other discipline.
Delegated and prioritized tasks, streamlining all steps in rapid response situations.
Documented and evaluated effectiveness of care plans and interventions.
Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
Maintained composure and efficiency during rapid response situation and emergency codes.
Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
Set up trays, supplies and sterile fields for office procedures.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
Education and Training
Associate of Science: Nursing, Expected in 06/2010 - Blue Mountain Community College - Pendleton, OR GPA:
Accomplishments
Promoted from barista to shift supervisor , in less than 12-months
Consistently maintained high customer satisfaction ratings.
Trained multiple senior nursing students on medical/surgical floor, for their senior practicum.
Additional Information
Everyone has a past history, some good, some not so good. But if we choose to learn from past mistakes, it makes us stronger, better person than we once were. These past few years have been filled with learning experiences for me; I guess what I am trying to say is I may not look so good on paper. But I can tell you that people can change, and I have made many positive changes these last few years; and I only want to provide your company with my best self. I love learning new skills, and being a team player. I am very organized, able to multi-task, and always have a smile on my face.
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