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director of human resourcesnovember resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Core Accomplishments
Professional Experience
01/2011 to Current DIRECTOR OF HUMAN RESOURCES NOVEMBER Nfi Industries | Gilberts, IL,
  • Responsible for all aspects of the Human Resource function including implementation of new systems of delivery with client centered focus.
  • Overall responsibility for all aspects of labor and employee relations.
  • Overhauled hiring process and practices to ensure legality and accountability.
  • Instituting an online substitute calling system and related training for all employees.
06/2007 to 06/2011 DIRECTOR OF EMPLOYEE RELATIONS Concordia University Chicago | River Forest, IL,
  • Responsible for all aspects of the Employee Relations function for the sixth largest school system in the nation, currently serving over 250,000 students Work with nine separate employee unions and three meet and confer groups covering approximately 30,000 employees Oversee a staff of five employee relations specialists, four clerical employees and the Compensation Department Chief spokesperson in teacher negotiations, mediations, arbitrations and represent management at impasse hearings Advise administrators regarding grievances and contract interpretation questions including routine personnel issues, provide training on same Work with the Board of Education on a regular basis to provide ongoing information on the status of negotiations and gain guidance on direction of Board goals and objectives Chair of district wide committee of administrators and teachers charged with developing merit pay and differentiated pay plans to ensure compliance with the provisions of the federal Race to the Top program and state legislation on Differentiated Accountability Oversaw the development and implementation of a furlough program.
10/2003 to 06/2007 EXECUTIVE DIRECTOR OF HUMAN RESOURCES Calportland | Arlington, WA,
  • Overall responsibility for all aspects of Human Resources including personnel and labor relations for a district with 17,000 students Serve on Superintendent's decision making administrative cabinet Changed the relationship between the district and the various unions to a more collaborative, problem solving approach Established procedures to ensure compliance with the regulations of No Child Left Behind Implemented a new evaluation tool based on the Danielson's model of enhancing professional practice Served as administrative liaison to Board personnel and policy committees Established a partnership with MSU to pilot a program of intense mentoring of new teachers Expanded a working agreement with General Motors to allow for laid off workers, still being paid by GM, to be placed in open positions vacated due to approved leaves, saving the district the cost of wages for the duration of the leave Implemented and oversee an Early Severance Plan for teachers and the resulting recruiting and hiring of 120 new teachers.
06/1997 to 10/2003 ASSOCIATE EXECUTIVE DIRECTOR OF FIELD SERVICES City Of Chicago, Il | Chicago, IL,
  • Overall responsibility for all member field services, including Labor Relations, Superintendent Search, Policy Services and the Employment Relations Information Network (ERIN) Served on executive director's decision making administrative cabinet Invented, developed, instituted and marketed an online information service, ERIN that resulted in a first year profit with revenues of over $200,000, which continues to date Changed delivery model of superintendent search department resulting in more searches and revenue than any previous year Developed a collaborative coalition with the Michigan Education Association, the Michigan Federation of Teachers and the Michigan Association of School Administrators Continued direct consulting services with 5 client school districts; to date have completed approximately three-hundred-and-fifty labor contracts, one hundred arbitrations and fact-findings Bargained with Michigan Education Association, Michigan Federation of Teachers, AFSCME, SEIU, IUOE, UAW, Steelworkers and Teamsters Unions.
04/1996 to 06/1997 DIRECTOR OF LABOR RELATIONS Beaumont Hospitals | Southgate, MI,
  • Direct responsibility for a half million-dollar budget including supervision of seven professional staff and two support staff members Implemented a Labor Relations Newsletter for all Michigan School Districts Revamped most Labor Relations training programs Continued direct labor relations services with 10 client school districts Served as human resource director for the Association.
03/1994 to 04/1996 ASSISTANT DIRECTOR OF LABOR RELATIONS Michigan Association Of School Boards | City, STATE,
  • Developed a statewide administrative salary survey for superintendents and principals.
  • Updated statewide teacher contract settlement report to include more current issues.
  • Continued direct labor relations consultation services to 12 school districts.
08/1983 to 03/1994 LABOR RELATIONS CONSULTANT Michigan Association Of School Boards | City, STATE,
  • Chief negotiator for client school districts, with full responsibility for all aspects of labor relations and collective bargaining Conduct contract analysis and training programs for management negotiation teams Chief spokesperson in all negotiations, mediations, arbitrations and fact-findings Advise clients regarding grievances and contract interpretation questions including routine personnel issues Represent districts in union representation elections, unfair labor practice and binding arbitration cases.
Education
Expected in 1983 to to | MASTER OF LABOR AND INDUSTRIAL RELATIONS SEPTEMBER, , GPA:
Expected in 1980 to to BACHELOR OF SCIENCE | PSYCHOLOGY DECEMBER Michigan State University, East Lansing, MI GPA:
Collective bargaining and employment relations option PSYCHOLOGY DECEMBER
Professional Affiliations
Michigan Negotiators Association - Former Board President Michigan Labor-Management Association - Former Board Member Michigan Public Employer Labor Relations Association North American Association of Educational Negotiators Florida Educational Negotiators Speaker Michigan Association of School Administrators Michigan Negotiators Association Michigan School Business Officials Middle Cities Education Association Numerous County Wide and Local School Boards Community Girl Scouts of Michigan Capital Council, Former Board Member Chicano Latino Advisory Committee, Former Chair, Lansing Schools
Skills
administrative, approach, arbitration, budget, clerical, consultation, consulting, contracts, client, clients, decision making, delivery, direction, Employee Relations, focus, hiring, Human Resource, Human Resources, interpretation, Labor Relations, director, mentoring, negotiation, negotiations, negotiator, Network, Newsletter, personnel, problem solving, profit, recruiting, supervision, teacher, training programs

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Resume Overview

School Attended

  • MASTER OF LABOR AND INDUSTRIAL RELATIONS SEPTEMBER
  • Michigan State University

Job Titles Held:

  • DIRECTOR OF HUMAN RESOURCES NOVEMBER
  • DIRECTOR OF EMPLOYEE RELATIONS
  • EXECUTIVE DIRECTOR OF HUMAN RESOURCES
  • ASSOCIATE EXECUTIVE DIRECTOR OF FIELD SERVICES
  • DIRECTOR OF LABOR RELATIONS
  • ASSISTANT DIRECTOR OF LABOR RELATIONS
  • LABOR RELATIONS CONSULTANT

Degrees

  • BACHELOR OF SCIENCE

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