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Director of Human Resources Ad Training Resume Example

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DIRECTOR OF HUMAN RESOURCES AD TRAINING
Professional Summary

Talented Human Resources specialist with extensive knowledge of benefits administration, compensation management, recruitment and all other areas of HR activities. Analytical and critical thinker with advanced communication and planning abilities.  Highly effective at maintaining strong and productive employee relations. Skilled in training, consensus-building and conflict management.

Work History
GC Pizza Hut. Mount Kisco, New YorkDirector of Human Resources Ad Training | 04/2019 - Current
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Devised hiring and recruitment policies for 1700-employee company.
  • Liaised between multiple business divisions to improve communications.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Conducted company-wide town hall meetings to convey updates.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover [Number]% throughout organization.
Club Fit. Westchester, New YorkTalent Development Specialist | 09/2017 - 04/2018
  • Supported Chief Talent Officer and Executive team with daily operational functions.
  • Planned the corporate annual summer and holiday events, which included team building-based training initiatives.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Assessed skill gaps for employees in the organization and developed a training course to meet those needs.
  • Evaluated the effectiveness of training programs and introduced an online Learning Management System and recommended improvements to upper management.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Educated new hires about different benefit plans.
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance.
  • Helped change the organizational culture to overcome resistance to change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
Matrix Absence Management Inc.. Hawthorne, NYSenior Claims Examiner | 05/2016 - 08/2017
  • Maintained a learned knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations. 
  • Implemented quality control initiatives to reduce downtime and increase revenue.
  • Investigate and manage Leave and Disability issues. Determine eligibility for benefits based on legal regulations and client policies while meeting timelines. 
  • Coordinate with clients to facilitate timely return to work.
  • Answered questions about eligibility determinations and options.
  • Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
Distrikt Hotel Group. New York, NYHuman Resources Manager | 01/2011 - 04/2016
  • Accurately maintained payroll and benefits for 300 employees in various locations and diminished financial discrepancies. 
  • Served as a representative in various civic and community functions to further enhance the company image and develop additional business.
  • Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes.
  • Developed a 2-week training course for all incoming staff to provide all staff with cross-training and skills to provide optimal customer service. 
  • Created special training modules to address seasonal changes, special events or specific deficiencies.
  • Recruited and screened qualified potential employees.
  • Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
  • Led a comprehensive safety training for 300 staff members.
Accomplishments
  • Human Resources
    Soley ran a Human Resources department for a multi-state independent hospitality group.
  • Training
    Awarded the "Best New Training Program Launch" award at the 2018 BizLibrary Align Awards
    Successfully converted 500 staff to an online LMS program increasing timely completion rates to 80%. 
  • Benefits
    Implemented Voluntary benefits and year-round benefits meetings increasing participation by 10% from the previous year. 
Skills
  • Talent management
  • Conflict management
  • Effective planning
  • Knowledge of HR policies
  • Staff education and training
  • Strong communication skills
  • Digital Recruitment strategies
  • Benefits management
  • Skilled in the following HR/Benefits Systems: Dayforce HCM, ADP Workforce Now, Paychex Flex, Zenefits, and SyncHR
  • Policies and procedures
Education
Dutchess Community CollegePoughkeepsie, NY2010Associate of Arts: Humanities
City College Of New York, CUNYNew York, NY2013Bachelor of Arts: Sociology
Affiliations
  • Member, SHRM, 2012 to Current
  • Member, Association for Talent Development, 2019 to Current
  • Member, International Foundation of Employee Benefit Plans, 2018 to Current
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Resume Overview

Companies Worked For:

  • GC Pizza Hut
  • Club Fit
  • Matrix Absence Management Inc.
  • Distrikt Hotel Group

School Attended

  • Dutchess Community College
  • City College Of New York, CUNY

Job Titles Held:

  • Director of Human Resources Ad Training
  • Talent Development Specialist
  • Senior Claims Examiner
  • Human Resources Manager

Degrees

  • Associate of Arts : Humanities
    Bachelor of Arts : Sociology

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