director human resources resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
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Professional Summary
Dedicated business-driven and resourceful HR Executive with over sixteen years of comprehensive and strategic experience including recruitment and retention, benefits program implementation and management, conflict resolution, change management, HRIS implementation and management, and training and development. Proven success collaborating with C-Suite leadership to conduct all HR strategic planning to support and further business goals to achieve success.
Skills
Issues resolution
Strategic planning
Staff Development
Project Management
Staff Management
Work History
Director, Human Resources, 04/2018 to Current Charter Spectrum – San Diego, CA,
Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
Made recommendations for changes in funding process and policies based on data and judgment.
Delegated assignments based on plans, project needs and knowledge of individual team members.
Optimized operational processes by developing company-wide analytics tool to address client-specific metrics.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Created and applied new business analytics and reporting tool across 3 international studios.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Analyzed business needs while soliciting customer feedback for process improvements.
Sr. Manager, Human Resources, 04/2016 to 03/2018 Abbott Laboratories – Bronson, MI,
Analyzed competitive incentive data and evaluated impact data had on marketplace.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Updated system information, making appropriate changes to documentation.
Managed multiple, large-scale projects across 2 international studios.
Determined priorities and set policies for QA Human Resources.
Evaluated hiring, firing and promotions requests.
Supervised and directed [Type] teams to keep projects on track and tasks prioritized.
Human Resources Manager, 01/2013 to 03/2016 Alta Equipment Group Inc. – Wallingford, CT,
Motivated employees through special events, incentive programs and constructive feedback.
Implemented performance review and motivational strategies to elevate HR team results.
Monitored and handled employee claims involving performance-based and harassment incidents.
Devised hiring and recruitment policies for [Number]-employee company.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
Liaised between multiple business divisions to improve communications.
Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Led and strategically directed team of human resources professionals.
Directed job fairs to bring in local talent for long term and seasonal positions.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Instructed senior leaders on appropriate employee corrective steps.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
HR Services Specialist, 06/2011 to 01/2013 Adidas – Sunrise, NV,
Recorded actions taken, issues resolved and [Type] information to effectively manage customer accounts.
Promptly responded to inquiries and requests from prospective customers.
Facilitated inter-departmental communication to effectively provide customer support.
Improved overall efficiency [Number]% by anticipating needs and providing outstanding support.
Trained new personnel regarding company operations, policies and services.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Sought ways to improve processes and services provided.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Responded proactively and positively to rapid change.
Education
MBA: Business Administration, Expected in 05/2011 to Roseman University of Health Sciences - Henderson, NV GPA:
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