Deputy Commissioner Of Human Resources resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Profile

A creative, results -oriented human resources leader with talent management experience focusing on individual and leader development. Easily develops and maintains relationships in the workplace creating connections to align talent with business operations and objectives.

Core Competencies
  • Goal setting/planning
  • Results driven
  • Budgeting
  • Stakeholder focus
  • Human Resources
  • Relationship Management
  • Talent Management
  • Learning and Development
Professional Experience
Deputy Commissioner of Human Resources , 2012 to Current
Docgo Inc.Portland, OR,

Responsible for aligning strategy, culture, practices and behavior through integrated HR practices (recruitment, performance management, development, and recognition) to create and sustain a culture of accountability and continuous improvement.

  • Created talent review process and tools for managers to identify and develop high potential employees.
  • Created leadership development program using 360 assessment, coaching and accountability teams.
  • Created leadership and project management competency frameworks to build into talent systems from recruitment to performance reviews.
  • Developed and conducted employee engagement survey, published results, and created an Employee Action Plan for continuous culture improvement.
  • Developed employer branding to improve recruitment efforts and create connection for current employees.
  • Established INDOT University generating a revenue source to cover operational expenses and improve customer service in delivery of training.
  • Responsible for creating, forecasting and managing $5M budget.
Human Resources Director , 08/2007 to 2012
Mayer Hoffman Mccann P.C.Palm Desert, CA,

Accountable for the day-to-day operations of HR services including the consistent delivery of HR practices agency-wide for Indiana Department of Transportation (INDOT). Responsible for the oversight and management of seven (7) HR offices including planning, organizing and reviewing work of District HR Managers and employees.

  • Implemented a shared HR services model reducing field HR staff from 21 to 12.
  • Reduction of $200,000 paid in unemployment benefits.
  • Conducted market review and turnover analysis resulting in pay range adjustments for 12 front-line job classifications to reduce turnover and create a more stable work environment.
  • Established partnership with DWD participating in the Young Hoosier Conservation Corp (YHCC) program resulting in 200+ summer employees ($1.4M wages) at no cost to INDOT.
  • Partnered with Indiana State University (ISU) on approval of a new Civil Engineering Technology degree to create a more diverse candidate pool for Construction Project Managers.
  • Developed HR intranet site connecting employees with agency information, reducing the amount of time spent by HR responding to requests for information.
  • Developed employee handbook

Compensation Consultant, 02/2007 to 08/2007
Jones Lange Lasalle Inc.Lehi, UT,

Responsible for the design, development, and administration of compensation programs to support the corporate culture and vision. Served as project lead in developing pay structure recommendations and assisting leadership in the evaluation of alternatives to ensure appropriate recruitment, retention, and motivation of staff.

Employee Relations Specialist, 08/2006 to 02/2007
Amazon.Com, Inc.Umatilla, OR,

Served as a consultant to state agencies and employees on human resources policies, merit/non-merit rules, complaint procedures, affirmative action plans, and layoffs to ensure proper and consistent application statewide.

Sr. Compensation Consultant, 06/2004 to 02/2007
Mayer Hoffman Mccann P.C.Parsippany, NJ,

Served as a consultant to Agency Heads, Human Resources Directors, and Division Directors to develop effective and efficient organizational structures and/or develop workflows to meet the mission, vision, goals, and objectives of the agency. Also, responsible for the design and implementation of statewide compensation and classification initiatives.

Compensation Consultant , 08/2001 to 06/2004
Wounded Warrior ProjectLos Angeles, CA,

Consulted with Agency Heads, Human Resources Directors, and Division Directors to develop more effective and efficient organizational structures, communication, and workflow to meet the mission, vision, goals, and objectives of the agency.

Compensation Analyst , 07/2000 to 08/2001
Indiana State Personnel DepartmentCity, STATE,

Analyzed compensation requests from various state agencies to ensure compliance with the State’s pay plan, Indiana Code, salary policies, and the classification system.

Bachelor of Science: Human Resources Management, Expected in May 2000
Ball State University - Muncie, Indiana
Skills and Endorsements

Business acumen, coaching, compliance, employee relations, performance management, HRIS, PeopleSoft, project management, organizational development, payroll, talent management, strategic insight, compensation, recruitment, employee engagement.

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Resume Overview

School Attended

  • Ball State University

Job Titles Held:

  • Deputy Commissioner of Human Resources
  • Human Resources Director
  • Compensation Consultant
  • Employee Relations Specialist
  • Sr. Compensation Consultant
  • Compensation Consultant
  • Compensation Analyst


  • Bachelor of Science

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