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corporate administration human resources resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly focused and organized team player with expertise in customer relationship management, human resource administration, strategic planning and time management, as well as bookkeeping and lending practices. Looking for a rewarding company to have a life long career with.

Skills
  • Payroll processing
  • Strong communication skills
  • Customer service
  • A/P and A/R
  • Accounts receivable professional
  • QuickBooks
  • MS Office
  • Excel
  • Bank reconciliations and balancing
  • Policy sales
  • Insurance sales strategy
  • Licensed in Life & Accident and Health Insurance in states TN, OH, TX
Experience
Supplier Payments Analyst, 05/2022 - Current
Schulte Hospitality Group Seattle, WA,
  • Provides prompt and professional responses to vendor account questions and inquiries from vendors and other team members of Cummins
  • Completes packets and approves new and existing GSAR (Global Suppler Add-Change Requests) supplier requests such as banking, address updates, and more
  • Researches rejected payments and invoices, then provides guidance on how to correct those to other departments
  • Researches and corrects return ach payments and return checks
  • Completes banking packets for test payments to be ran for new banking setups
  • Confirms test payment deposits, approves formal supplier requests and sets up banking and payment attributes on supplier accounts
  • Voids payments as needed when they are returned by a supplier
  • Completes OU (Operating Unit) associations on supplier accounts
Career Agent, 12/2020 - 05/2022
Tk Elevator Iowa City, IA,

Duties:

• Distributes all benefit enrollment materials and determines eligibility

• Handle incoming customer service calls

• Dispatch incoming customer phone calls

• Accept customer calls and return customer

• Respond to client request for coverages while representing their best interests

• Create and explain individualized policies via our Needs Analysis system

Stay at Home Mom (Covid), 03/2020 - 12/2020
U.S. Pest Protection Inc. , ,

Stayed at home with children due to schools closing for Covid

Corporate Administration/Human Resources, 05/2019 - 03/2020
U.S. Pest Protection Inc. City, STATE,
  • Provide administrative support to CEO/President, Bookkeeper, as well as executive team by drafting documents, responding to phone calls, assisting in meeting scheduling, preparing presentations, etc.
  • Act as Human Resources Administrative Point of contact for employees; perform new hire orientation, on-boarding and prescreening, maintain personnel files and documentation, administer company programs and promote employee handbook policies in accordance to local, state, and federal regulations.
  • Assist accounting and finance by entering purchase orders into software. Maintain chemical orders and inventory tracking.
  • Collaborate with leadership to prepare daily, weekly, and monthly operation reports and distribute accordingly.
  • Perform Bookkeeping assistance with accounts payable, purchase orders employee commissions, vacation tracking, banking and vendor accounts receivable processing.
  • Audit and manage all insurance policies (vehicle, health and other benefits, business)
  • Fleet management (maintain records for vehicle maintenance to include repairs, tags, and other routine maintenance as needed)
  • Exhibit customer service excellence
  • Process tasks as needed in pest software (account corrections, autopay, payments, lockbox, etc)
  • Process all financing paperwork and maintain those records.
Bookkeeper/Controller, 08/2016 - 05/2019
Heights Finance Corporation City, STATE,
  • Responsible for the accuracy and productivity of day to day activities of accounts payable and receivables, general ledger entries, bank and credit card reconciliation and general, every day accounting functions.
  • Maintain monthly closings and accounting files; prepare and organize various financial forms, reports and analysis as directed.
  • Compile, review, and submit sales commissions to sales for approval.
  • Manage accounts payables function by ensuring all accounts are timely and fully paid, invoices are approved, and monthly and annual recurring payments are made.
  • Audit credit card process for approvals and documentation.
  • Process and manage chemical order programs including rebates and vendor opportunities.
  • Maintain current asset list and correlating depreciation.
  • Manage auto pay customers, ACH and lockbox accounts adhering to company policy.
  • Manage accounts receivable and bad debt function providing positive customer service interactions and upholding company policy.
  • Collect all finance paperwork and communications; manage vendor relationships in accordance with contract.
  • Under direction of leadership, assist with the development of financial data reports, sales reports, growth projections, revenue stream reports, and presentations.
  • Prepare monthly, quarterly, and yearly Profit & Loss statements.
  • Assist Professional Accounting firm with year end details and tax information.
  • Monitored and tracked expenses to keep business on track with financial targets.
  • Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Identified, investigated and resolved variances to keep records accurate.
  • Processed payroll, electronic deposits and employee pay adjustments.
Branch Manager, 08/2011 - 08/2016
Company Name City, State,
  • Optimized team talents by providing leadership and coaching by:

    Establishing clear goals for the branch staff that tie to the vision and mission of the business
    Conducting ongoing progress and coaching sessions with staff in order to meet overall branch goals
    Participating in manager training opportunities and apply learned behaviors
  • Managing all branch activities to ensure overall profitability of branch while adhering to corporate and regulatory policies and procedures:

    Established and managed yearly budget including expense control
    Handled daily activities including lending, sales and collections with effective planning and time management of team and workflow
    Utilized daily and monthly reports to analyze actual versus planned results and zero in on necessary actions.
    Managed the branch audit process and maintaining relationships with the audit team
    Obtained and maintained appropriate state insurance licenses
  • Business Development including:

    Understanding the customer market, sales trends and competition
    Executed growth by both developing and maintaining referrals, dealer relationships and managing the ongoing customer relationship
    Promoted customer retention by developing and maintaining programs for existing customers through marketing campaigns, phone and counter connections
    Ensured the delivery of exceptional customer experiences within the branch
    Monitored the loan process for consistency and overall decision making to generate quality loans and repeat customers
    Adhered to all credit and operational policies in regards to lending.
  • Proactively managing delinquency by:

    Managing delinquent accounts with a sense of urgency
    Reviewing accounts to identify patterns and resolving issues on a timely basis
    Credit counseling techniques
Education and Training
BBA: Business Finance, Expected in 12/2002
-
Austin Peay State University - Clarksville, TN
GPA:
Status -

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Resume Overview

School Attended

  • Austin Peay State University

Job Titles Held:

  • Supplier Payments Analyst
  • Career Agent
  • Stay at Home Mom (Covid)
  • Corporate Administration/Human Resources
  • Bookkeeper/Controller
  • Branch Manager

Degrees

  • BBA

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