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consultant human resources resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Responsive Human Resources Business Partner with 15 years of well-rounded experience in all functional areas of HR, including labor law compliance, employee relations, performance management, leadership development, and succession planning. Looking to establish genuine relationships to be an indispensable partner by taking a consultative approach to tackle issues and work toward achieving business goals.

Skills
  • Compliance Review/Policy Integration
  • Labor Relations Coordination/Negotiation Tactics
  • Performance Management/Leadership Development
  • Policy Integration
  • Organizational Planning/Succession Planning
  • Talent Review/Calibration
  • Time management/Project Management
  • Communication Skills/Customer Service
  • Flexibility/Ability to work independently
Education
Aurora University Aurora, IL Expected in 05/2011 ā€“ ā€“ MBA : Human Resource Management - GPA :
Northern Illinois University Dekalb, IL Expected in 05/2004 ā€“ ā€“ Bachelor of Science : Human Resources Management - GPA :
Certifications
  • SHRM-CP - SHRM Certified Professional (2017-2020)
  • SPHR - Senior Professional Human Resources (2008-2020)
  • Real Estate License November 2019
Work History
Windermere Real Estate - Consultant, Human Resources
Ashland, OR, 01/2022 - Current
  • Provided customers a consultative approach to manage through employee relations situations, oftentimes running the meetings
  • Liaised with customers, management and operations team to better understand customer needs and recommend appropriate solutions.
  • Generated reports detailing findings and recommendations.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Consulted and provided guidance to clients on employee relations, benefits in relation to employee needs, change management, organization development
Panera Bread (Pr Management Corp) - Realtor
Pittsfield, MA, 11/2019 - Current
  • Built a business focusing on niche clientele of personal investors helping them grow their long term wealth through real estate assets, averaging $10 million annual sales.
Auto Truck Group - HR Manager/Senior HR Business Partner
City, STATE, 11/2017 - 04/2019
  • Resolved understaffing issues, disputes, employee terminations and disciplinary procedures
  • Identified HR training needs and requested training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement. Identified and communicated to leadership three strategies to improve employee retention
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC
  • Collaborated with leadership to assess and improve policies across the board. Integrating corporate policies and driving consistency across locations
  • Promoted and enabled necessary changes to policies aligning operations with strategic plans
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements
  • Liaised between multiple business divisions to improve communications
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
  • Discovered and resolved complex employee issues that affected management and business decisions
  • Worked as effective team member while contributing to local and regional HR projects
Southern Company - HR Business Partner
City, STATE, 06/2008 - 11/2017
  • Developed relationships with area leadership to be a trusted advisor
  • Provide guidance and counsel on all employee related matters to all levels of management
  • Partner with business to develop people strategies to drive toward business goals
  • Conduct thorough investigations, report out findings, and recommend resolutions
  • Responsible for providing coaching and feedback to support leadership development with all levels of leadership
  • Support managers of people in corrective action, performance management, and terminations
  • Participate in reductions of force after acquisitions and mergers
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste
  • Ensure compliance with company policies and procedures to maintain consistency across organizations
  • Provide HR support for union workforce including guidance and interpretation of collective bargaining agreements
  • Participate in grievance meetings, arbitrations, and negotiations with the union
  • Partner with internal departments on various employee matters including but not limited to Legal, Compliance, Talent Acquisition, Safety, Talent Development, HR Analytics, Compensation, Ethics and Compliance, Payroll
  • Support performance management process through training, calibrations sessions, and organization reviews
  • Create and/or facilitate training as needed
  • Identify trends and proactively respond to issues which may arise
  • Provide mentorship and guidance for new ER Manager
  • Employee mediations, focus groups, team building as needed with various business units
  • Support a constantly changing clientele: union and non-union, field and clerical employees, all levels of leadership, and highly technical individual contributors

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Resume Overview

School Attended

  • Aurora University
  • Northern Illinois University

Job Titles Held:

  • Consultant, Human Resources
  • Realtor
  • HR Manager/Senior HR Business Partner
  • HR Business Partner

Degrees

  • MBA
  • Bachelor of Science

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