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AVP Human Resources Resume Example

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AVP HUMAN RESOURCES
Professional Summary

Human Resources Professional with 20 years of progressive HR experience and advanced knowledge of recruitment strategies, employee relations, employment law and compliance, strategic planning, compensation, employee engagement, audit, benefits and payroll administration. Maintains strong stakeholder focus and service-oriented attitude while balancing the needs of the employee and the strategic focus of the organization.

Skills
  • Employee relations
  • Recruitment strategies
  • Benefits and compensation management
  • Compliance and audit
  • Employee engagement
  • Employee recognitions and rewards
Work History
AVP Human Resources, 2012 to Current
CFCU Community Credit Union – Ithaca, NY
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Developed and maintained HR dashboard with key human resource metrics for executive team and Board of Directors to direct and support strategic initiatives
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Monitored and addressed employee claims, including performance-based and behavior incidents.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.

  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
  • Directed hiring and onboarding programs for new employees.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
HR Generalist , 2004 to Current
CFCU Community Credit Union – Ithaca, NY
  • Administered or changed benefits, health plans and retirement plans by request or during open enrollment periods.
  • Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and [Type] policies.
  • Prepared and submitted organization's Affirmative Action Plan and EEO report.
  • Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on HRMS database.
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance.
  • Explained and administered benefits including medical, dental, life insurance, disability and sectioned [Number] flexible spending accounts.
  • Created and enforced HR policies and procedures across organization.
  • Implemented and supervised orientation procedures for all new hires.
  • Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
  • Documented and updated job descriptions as well as implemented wage surveys.
  • Facilitated criminal background check process for new hires.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Conducted recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Managed implementation of new system that transformed HR resources management organization.
  • Implemented company's first sourcing tracking system.
  • Developed and facilitated all new-hire orientations.
HR Assistant, 2000 to Current
CFCU Community Credit Union – Ithaca, NY
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Interviewed candidates and conducted background checks and verification.
HR Assistant, 1998 to 2000
Axiom – Ithaca, NY
  • Administered benefits programs
  • Processed payroll
  • Performed onboarding and offboarding processes
  • Managed recruitment activities
  • Developed and produced employee newsletter
  • Wellness Program Chair
Education
Bachelor of Science: English EducationBuffalo State College - Buffalo, NY
Certifications
  • SHRM Certified Professional (SHRM-CP)
Accomplishments
  • 2015- Employee of the Quarter
  • Organized and collaborated with cross-functional team of 10 leaders throughout the credit union to select an HRIS and performance management vendor that created efficiencies while supporting organization-wide strategic initiatives.
  • Collaborated with leadership team in developing and delivering a comprehensive response to the COVID-19 pandemic that included protocols for maximum safety, remote work teams, employee engagement and recognitions, while maintaining excellent service to customers and community support.
  • Organized the credit union's first Wellness Committee, collaborating with local health department on developing and rolling out a variety of wellness initiatives
Community Involvement

Board Member, Family & Children's Service of Ithaca

Volunteer, SPCA of Tompkins County

Regularly participate in fund-raising activities for community organizations including Ithaca Children's Garden, Special Olympics, Cancer Resources Center of the Finger Lakes

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Resume Overview

Companies Worked For:

  • CFCU Community Credit Union
  • Axiom

School Attended

  • Buffalo State College

Job Titles Held:

  • AVP Human Resources
  • HR Generalist
  • HR Assistant

Degrees

  • Bachelor of Science : English Education

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