sales associate resume example with 19+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I have thirteen years experience as a CNA in a hospital setting with three years as a unit security, treating all patients and staff like family with respect with the upmost respect.
Skills
Medical Terminology Knowledge
Patient Relations
Grooming and Bathing Assistance
Monitoring Fluids
Documentation Procedures Expert
Helping With Medication
Preparing Meals
Collecting Specimens
Collecting Vital Signs
Performing Patient Intakes
Calm and Level-Headed Under Duress
Infection Control Procedures
Quick Problem Solver
Activities of Daily Living ADL Support
Fluid Measurement
Emotional and Social Support
Observation Documentation
Electronic Recordkeeping
Surgical Preparation
Charting Expertise
Assisting With Personal Grooming
Understands Medical Procedures
Reliable Transportation
General Housekeeping Ability
Able to Lift 50lbs Pounds
Medical Report Preparation
Critical Thinking
Verbal and Written Communication
Appointment Scheduling
Preparing Treatment Rooms
Time Management
Customer Service
Medical Recordkeeping
Detail-Oriented
Supply Ordering
Invoice Preparation
Medical Charting
Epic Systems
Data Entry Software
Problem-Solving
Taking Client Histories
Organization and Time Management
Advising Patents
Cash Handling
Collaboration and Teamwork
Office Coordination
Payment Scheduling and Collection
Computer Proficiency
Flexible Schedule
Scheduling Tests and Procedures
Relationship Building
Experience
08/2022 to CurrentSales AssociateHyatt Hotels Corp. | Jacksonville, FL,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Received and displayed product shipments on store retail shelves upon delivery.
Answered incoming telephone calls to provide store, products and services information.
Developed trusting relationships with customers by making personal connections.
03/2022 to 08/2022Sales AssociateHyatt Hotels Corp. | Napa, CA,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Received and displayed product shipments on store retail shelves upon delivery.
Answered incoming telephone calls to provide store, products and services information.
Assessed customer needs to provide assistance and information on product features.
Engaged customers in friendly, professional dialogue to determine needs.
11/2016 to 08/2022BeauticianCapri Communities | Germantown, WI,
Fostered clean and sanitary work environment to protect customers and staff from infection.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Collected payment from customers and scheduled next appointments.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Kept notes listing preferences and services provided to clients for quick reference.
Washed, colored, cut and styled hair for high volume of clients daily.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Designed cleaning schedules and organizational systems for treatment and sales areas.
Assessed client features and preferences to advise personalized makeup and hair styling techniques.
Treated customers to shampooing and head massage to promote loyalty.
Evaluated client's hair and physical features to determine style and cut plans.
Completed 3-7 daily pedicures and manicures for established and new clients.
Increased client base 50% through online marketing and client referrals.
Beautified customers by performing facials and waxing.
Increased sales by providing exceptional service and maintaining positive and energetic attitude.
08/2001 to 09/2014Certified Nursing AssistantThe Village At Germantown | Germantown, TN,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Administered medications to patients and performed follow-ups regarding prescriptions and supplements.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Observed and reported unusual symptoms and changes to charge nurse.
Answered signal lights, bells or intercom systems to determine resident needs.
Helped residents walk with or without self-help devices.
Distributed drinking water and nourishment to residents.
Assisted residents in preparing for activities and social programs.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Supported non-ambulatory residents in range of motion exercises.
Assisted residents with bathing and dressing to promote personal hygiene.
Education and Training
Expected in 11/2016 to to Cosmetology | CosmetologyPhagans Grants Pass College of Beauty, Grants Pass, ORGPA:
Expected in 03/2000 to to Certified Nursing Assistant | Nursing AssistanceRoyals Gardens Health And Rehabilitation CNA Progr, Grants Pass, OR, GPA:
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Resume Overview
School Attended
Phagans Grants Pass College of Beauty
Royals Gardens Health And Rehabilitation CNA Progr