sales associate resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Have had a lot of customer service experience over the years which has helped myself grow in the sense of assisting customers and giving them the best possible experience while shopping or ordering food or drinks. Also creating a great work environment for myself and those working by assisting them in any way possible or making those around laugh making it a the work environment enjoyable. Also under sales myself personally would always strive to hit sales every week or month being top of the store every month.
Accomplishments
Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
Achieved at least 200 new memberships in a month
Consistently have been top in my store for new members and sales
Skills
Stocking and replenishing
Sales trends
Dining area maintenance
Product promotions
Upselling
Problem-solving skills
Sales expertise
Client Service
Multi-tasking strength
Merchandising understanding
Relationship building
Cash Handling
Work History
Sales Associate, 09/2021 to Current Health Alliance Of Hudson Valley – Fishkill, NY,
Greeted customers, helped locate merchandise and suggested suitable options.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Approached browsing customers to initiate conversations to determine buying preferences.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Spoke to customers in native language to increase loyalty and establish relationships.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Tracked down hard-to-find merchandise at diverse locations.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Informed customers of current store promotions to encourage additional sales purchases.
Processed accurate credit, debit, check and cash sales transactions for customer orders.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Server, 02/2021 to 09/2021 Careage Healthcare – Lakewood, WA,
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Increased sales significantly by upselling higher-end products to customers.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Answered customers' questions, recommended items and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Checked guests' identification before serving alcoholic beverages.
Supported needs of 32- person wait staff who attended to specific needs of countless customers daily for Italian restaurant with social relevance and intentionality
Barista, 07/2019 to 07/2020 Concord Hospitality – Oldsmar, FL,
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Made and served brand-specific café beverages per day with speed, quality and consistency.
Prioritized drink requests while managing interruptions.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Upsold specialty items with beverages, increasing store sales.
Trained new employees in groups and in one-on-one scenarios.
Busser and Host, 10/2018 to 03/2019 Black Angus Steak House – City, STATE,
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Improved customer satisfaction rates by answering customers' questions and resolving issues.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Assisted customers with carry-out service.
Engaged in suggestive selling and other sales techniques.
Education
High School Diploma: , Expected in 05/2019 to Westview High School - Avondale, AZ GPA:
: Graphic Design, Expected in to Estrella Community College - Goodyear, AZ, GPA:
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