costumer sales associate resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Seeking for a position with the opportunity for career development. Have a strong willingness to learn and take on new challenges while contributing to essential functions in all aspects of the job. Eager to join the organization in a new role where talent and a positive personality will be considered valuable traits. A team player offering a dynamic personality, detail-oriented, friendly and hard working with proven leadership experience, excellent communication skills and attention to details.
Skills
- Strong work ethic
- Attention to detail
- Critical thinking
- Quick problem solver
- Adaptability
- Efficient precision
- Multitasking
- Customer service oriented
- Outgoing and energetic
- Committed team player
- Integrity
- Courteous
- Professional demeanor
- Strong communication skills
- Quick learner
- Friendly demeanor
Education
Adamson University Manila, PH, Expected in 2013 ā ā Bachelor of Science : Hospitality Management - :
Adamson University Manila, PH, Expected in 2010 ā ā Bachelor of Science : Computer Science - :
Golden Mile Foundation Training Center Manila, PH, Expected in 2005 ā ā Diploma : Certified Nursing Assistant - :
Golden Miles Foundation Training Center Manila, PH, Expected in 2004 ā ā Diploma : Certified Caregiver - :
Work History
Eyemart Express - Costumer Sales Associate
Janesville, WI, 02/2019 - 10/2019
Janesville, WI, 02/2019 - 10/2019
- Prepared merchandise for sales floor by pricing or tagging.
- Educated customers on promotions to enhance sales.
- Increased credit sales by 10%.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Trained and developed costumer service in company processes, product knowledge and selling techniques.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Processed product returns and assisted customers with other selections.
- Completed orders through POS system and organized product deliveries to meet customer timetables.
- Maintained organized, presentable merchandise to drive continuous sales.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Open, balance and close registers everyday.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Checua's - Restaurant Owner
City, STATE, 05/2010 - 04/2018
City, STATE, 05/2010 - 04/2018
- Recruited, hired and trained talented staff to fill vacancies.
- Conducted performance reviews.
- Set employee schedules, delegated work and monitored quality and performance on regular basis.
- Managed financial and business operations, including payroll, daily deposits and cost controls.
- Established and maintained positive work environment.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Developed and maintained positive working relationships with others to reach business goals.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
- Received frequent customer compliments for going above and beyond normal duties.
- Negotiated product prices, availability, distribution and delivery deadlines.
- Supervised, trained and developed team members in accordance with company policies and procedures.
- Offered product samples, answered questions and helped customers find items.
- Motivated and disciplined employees according to established requirements.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- 8 years retail experience.
Solutions ERA Software Development Inc - Front Desk Associate
City, STATE, 11/2005 - 10/2006
City, STATE, 11/2005 - 10/2006
- Prepared weekly employee work schedules for team members.
- Managed over 100 customer calls per day.
- Reported maintenance problems to appropriate personnel.
- Asked customers questions to meet special requests.
- Greeted daily visitors and customers upon arrival.
- Sorted mail and other important data.
- Answered guest questions and referred them to local points of interest.
- Performed basic daily bookkeeping tasks.
- Maintained cleanliness and organization of front desk area.
- Helped drive sales goals and achieve monthly quotas.
- Referred unresolved customer grievances to designated departments for further investigation.
- Coordinated between billing department and customers to resolve problems.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Verified that all customers received receipts for their purchases.
- Accurately logged all daily shipping and receiving orders.
- Cleaned and organized store, including checkout counters and displays.
- Cultivated customer-focused shopping environment by greeting and responding to all customers in friendly manner.
- Communicated all store initiatives and promotions to customers to generate return business.
- Directed calls to appropriate individuals and departments.
- Answered customer telephone calls promptly and in appropriate manner.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Handled all customer relations issues in gracious manner and in accordance with company policies.
- Dedicated to continuously improving sales abilities and product knowledge.
- Politely assisted customers in person and via telephone.
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Resume Overview
School Attended
- Adamson University
- Adamson University
- Golden Mile Foundation Training Center
- Golden Miles Foundation Training Center
Job Titles Held:
- Costumer Sales Associate
- Restaurant Owner
- Front Desk Associate
Degrees
- Bachelor of Science
- Bachelor of Science
- Diploma
- Diploma
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