technology delivery manager resume example with 19+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
  • Project Lifecycle Management
  • Enterprise Implementations
  • System Migrations
  • Requirements
  • Definition & Analysis
  • Project Scheduling
  • Team Building & Leadership
  • Agile Methodologies
  • Waterfall Methodologies
  • Software Development
  • POC
  • Quality Assurance
  • Change Management
  • Code Reviews
  • Technology Summary
  • Microsoft Office
  • Microsoft Project
  • JIRA
  • Viso
  • JQuery
  • JavaScript
  • Soap
  • REST
  • JSON
  • DB2, SQL Server, Oracle
  • Net
  • C#
  • HTML
South Carolina State University Orangeburg, SC Expected in 1996 Bachelor of Science : Computer Science - GPA : Computer Science
Professional Experience
Invitation Homes - Technology Delivery Manager
Eden Prairie, MN, 05/2012 - 06/2016
  • Managed oversees development team for both new development as well as bug fixes and patch sets for existing web applications.
  • Diagnosed and triaged application problems and applied solutions to increase company efficiency.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data.
  • Assembled resources, scheduled tasks, and created detailed timelines to maximize efficiency throughout each project phase.
  • Managed relationship with vendors.
  • Managed with offshore team to complete many projects.
  • Travelled when needed to ensure a cohesive relationship was maintained.
  • Managed the direction and participated in project planning, best practices, process improvement, coaching, mentoring activities and interface with the client to maintain an understanding of the business and technological requirements as well as the delivery of the product.
  • Worked with leadership to determine business and resource requirements.
  • Formulated and defined system scope and objectives using both business knowledge as well as product knowledge.
  • Developed and managed project plans and schedules.
  • Managed the successful completion (of all phases of SDLC) of a high visibility project from requirements gathering, technical design, application development and application delivery.
  • Worked alongside Production Support for post-implementation support and developed a process to cut production defect by over 50%.
Twilio Inc. - Software Engineer
New York, NY, 01/2007 - 05/2012
  • Helped architect and develop new portal application built on BEA Weblogic Portal.
  • Used Beehive framework (Extends struts framework) to develop Poral application.
  • Created Portlets.
  • Created SAX parser that transverse XML files.
  • Created XSLT stylesheet to convert XML files into formatted HTML files.
  • Implemented GUI design throughout the application.
  • Used JIRA for all error/defect tracking.
  • Designed Database schema for various applications.
  • Created dynamic biometrics graphs / charts to track progress over time.
  • ASP.NET/ C# Create detailed technical design documents.
  • Developed custom User Controls.
  • Developed SPROCS using T-SQL for basic crud operations.
  • Helped develop from the ground a multi-tenant web based content management system which was used to build Web applications.
  • Developed custom AJAX controls.
  • Used JQuery to create custom ajax web / user controls.
  • Designed / Developed GUI for Web Modules using CSS / JavaScript (Jquery).
  • Used Team Foundation for source control.
  • Deployed / configured IIS to run applications.**.
Johns Hopkins University - Sr. Programmer Analyst
Baltimore, MD, 06/2005 - 12/2007
  • Gathered requirements for web applications.
  • Created detailed System requirements / use case documents.
  • Developed web application on a Struts framework.
  • Mentor new employees that come to the team.
  • Team Lead on our common core framework.
  • Helped develop standards for the team, which include coding standards, project life cycle standards.
  • Created basic stored procedures in a Sybase environment.
  • Used DOJO / DWR Ajax libraries throughout our applications.
  • Used OpenJMS to talk back and forth to our different applications.
  • Created web services to pull data from a COM object.
  • Created JAXB XML object to pass the data.
  • Created JUNIT test classes.
  • Created connection pooling for our database calls.
  • Helped design and code DAO access classes for our application.
  • Created some basic ANT scripts to do our deployments.
  • Trained our server team in created ANT scripts.
  • Setup Cruise Control for automated deployments.
M/I Homes - Programmer Analyst
Indianapolis, IN, 10/1997 - 05/2005
  • Developed web services on a Struts framework.
  • Designed GUI for various applications after Usability feedback.
  • Lead a few Usability Studies on the site.
  • Created small graphics where needed for the site.
  • Created many JSP / HTML pages using CSS & Javascript scripts.
  • Maintain and enhance our existing Java/J2ee applications.
  • Helped develop and design Java / JSP based applications on a struts framework.
  • We use JUnit for some of our unit testing.
  • Applied PDP/QMS methodology to our Development Life Cycle.
  • I have created many full HTML demo CD for our company's marketing team to help sell our product / service.
  • I was in charge of all of our log analysis for our various applications.
  • We use Apache's Log4J and it is wrapped in our home grown log classes.
  • Created a Web Service that used SQL / JDBC to retrieve data from a DB2 database.
  • Created Web Services that used MQ Series to retrieve data from our mainframe and load it into Java objects.
  • I was the lead developer on our enrollment application.
  • My duties were to gather requirements, create specs, and work with the PM to split out resources.
  • Worked with a lot of customers that consumed our Web Services.
  • We have to make sure all requirements were met for each of our customers.
  • MainFrame: PVCS Version Manager for the Dental Mainframe Legacy system.
  • I was involved from the ground level in the implementation of moving our entire system into PVCS for library control on the PC.
  • Maintaining and enhancing existing COBOL II, JCL applications for the Dental claims department in a TSO/VM environment.
  • Lead the Y2K conversion project for one of Dental's subsystems.
  • The following tools were used to assist me: CompareX, Xpeditor Batch, File-Aid(VSAM, QSAM & PDS), and Panvelet.
  • Converted our current productions archive system to Chageman.
New Jersey Institute Of Technology - Programmer
Newark, NJ, 06/1996 - 10/1997
  • Maintained computer software system by performing various program updates, fixes, and modifications using C, COBOL II, DB2/SQL & JCL.
  • Assist on the Year 2000 Project.
  • I used Xpeditor Batch/CICS to preform various Y2K test.
  • Installed software(Extra Attachmate, MicroSoft Office), and assisted in troubleshooting within my group.
  • Trained new employees on the system.
.Net, ASP.NET, Agile, AJAX, ANT, Apache, application development, architect, basic, C, CD, Change Management, charts, CICS, coaching, COBOL II, COM, content management, conversion, CSS, client, DAO, Database, PDP, delivery, direction, XML, File-Aid, forth, graphics, GUI, GUI design, graphs, HTML, DB2, IIS, J2EE, Java, JSP, JavaScript, JCL, JDBC, JQuery, JSON, Team Building, Leadership, Team Lead, Log4J, MainFrame, marketing, Mentor, mentoring, access, C#, MicroSoft Office, Microsoft Project, MQ Series, Enterprise, Oracle, developer, policies, process improvement, coding, progress, project planning, project plans, PVCS, QSAM, Quality Assurance, requirements gathering, Scheduling, SDLC, scripts, Soap, Software Development, SQL, SQL Server, Struts, Sybase, T-SQL, troubleshooting, TSO, VM, VSAM, Web applications, Weblogic, XSLT, Year 2000, Y2K

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Resume Overview

School Attended

  • South Carolina State University

Job Titles Held:

  • Technology Delivery Manager
  • Software Engineer
  • Sr. Programmer Analyst
  • Programmer Analyst
  • Programmer


  • Bachelor of Science

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