Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Focused and detail-oriented Sr. Software Engineer bringing 10 years experience in the Software industry. In-depth understanding of web-based environment, Identity Access and Management applications and client/server architecture using MS technologies with a focus on delivering innovative business solutions.

  • Certified .NET Application Developer
  • FIM/MIM Product Knowledge
  • Microsoft Azure 
  • Active Directory & LDAP knowledge
  • Proficient in C#
  • JavaScript
  • Web Services
  • SQL server
  • API design
  • Agile development methodologies
  • Microsoft Tools
  • Excellent communicator
  • Analytical
  • Self-starter
  • Customer-oriented
  • Team player

Designed, developed and produced Generic LDAP & Web service Connector, which was successfully implemented and released by Microsoft.

Implemented Shared Branch Acquire Teller Platform that increased user adoption by 50% for Fiserv Customers.

Developed several internal tools to automate mundane tasks that were quickly adopted by other team members.

Performed UAT testing resulting in high quality bugs which improved the MS PMX product shipping quality

Promoted twice in the last 5 years with my current employer from Lead Engineer to Sr. Technical Lead.

2012 to
Sr. Technical Lead Hcl Technologies Ltd. Kent, RI,
  • Programmed in an object-oriented programming language with an eye toward code abstraction and reuse.
  • Architect a highly reusable design for LDAP Connector to integrate and support any LDAP v3 compliant directory with AD
  • Helped the team in designing a component in Web Service Connector to consume REST with JSON Web Service.
  • Redesigned the Powershell connector using the command query pattern and coded the base model to create the shell environment and execute the Powershell scripts to get the data from the third party PS supported servers.
  • Collaborated with product and engineering team members to define and develop new product concepts.
  • Drafted technical documents to assess the compliance for delivering the production quality code as per the team's design standards.
  • Resolved customer issues by establishing workarounds and solutions and by debugging and creating defect fixes.
  • Delivered software solutions consistent with the product roadmap and released plan milestones.
  • Supervised the work of 10 other software engineers.
11/2010 to 2012
System Analyst Galaxy Solutions Alpharetta, GA,
  • Collaborated with designers to create clean interfaces and simple, intuitive interactions and experiences.
  • Designed and developed an ASP.NET MVC Website for adding/modifying credit union, member search, transaction execution in the SBTP also consumed reports created using SSRS with also helping in writing the printing module for the application.
  • Communicated with back-end servers to provide real-time updated information.
  • Oversaw deployment, configuration and documentation procedures.
03/2009 to 10/2010
Lead Engineer Transwestern Des Moines, IA,
  • Developed LoadCapacitor, a test automation framework for stress testing End to End user scenarios for PMX service cloud with VSTS LoadAgent and Controller toolset
  • Developed a test data generator application for getting the random set of data to test the application Manage an offshore development team for communicating client requirements effectively
  • Developed the logging tool for capturing the perf counters in Perfmon from the cloud automatically
  • Daily build deployment on the service cloud for getting the latest bits to test by developing automated tests for verifying the APIs
  • Wrote the test plan, test cases, and test scenario units for stress testing the test cases being coded in C#.
  • Analyzing Watson dumps for product crashes using windbg, UIDumpViewer
  • Implemented unit and integration tests to consistently deliver high quality features.
  • Performed functional, non-functional, regression and performance tests.
11/2007 to 03/2009
Software Engineer Argo Data Richardson, TX,
  • Drove continual improvement to system architecture by refactoring old legacy code.
  • Collaborated with product and engineering team members to define and develop new product concepts.
  • Recommended and executed plans to improve development tools and processes.
  • Developed two Test Harness for automating the validation of the Localized Content in XML and for checking 404 page errors.
  • Involved in Bug Triage meetings helping PMs in setting up the priority of bugs.
  • Creating SSRS reports for measuring performance data
  • Identified areas of the application to be regression tested.
06/2006 to 11/2007
Member of Technical Staff Duetto San Francisco, CA,
  • Automation of two ASP.NET based Dashboards for showcasing performance test data using the KAF Framework
  • Preparation of test plan, test cases and test environment for the various site features Involved in Designing, Testing and Bug triaging and Deployment of dashboards.
  • Written Stored Procedures and designed some tables with DB Developer.
  • Written validation scripts using JavaScript for testing the UI.
  • Involved in White Box testing techniques by hitting the exceptions written in code.
  • Manual Testing of application and stored procedures at database level,
  • Took part in Unit testing of the modules developed by me and fixing the bugs in them
Expected in 2006
Master of Computer Applications: Software Engineering
Guru Gobind Singh Indraprastha University - Delhi,

Expected in 2003
Bachelor of Computer Applications:
CH. Charan Singh(CCS) University - , Uttar Pradesh
  • Identity Access and Management : Microsoft Forefront Identity Manager 2010, ECMA 2.2, Active Directory, LDAP
  • Application Development: .NET, C#, WCF, REST, MVC
  • Well-regarded communication skills, resourcefulness, and personal presentation

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Resume Overview

School Attended

  • Guru Gobind Singh Indraprastha University
  • CH. Charan Singh(CCS) University

Job Titles Held:

  • Sr. Technical Lead
  • System Analyst
  • Lead Engineer
  • Software Engineer
  • Member of Technical Staff


  • Master of Computer Applications
  • Bachelor of Computer Applications

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