Account Manager/Housekeeping Manager Resume Example

June 10, 2015 Dear Hiring Manager, I am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your objectives. I can offer 15+ years of cross-functional experience in Operations Management, High-Volume Sales/ Team Building / Training, Policy / Procedure Development, / Planning, and am well-versed in all facets of Profit / Loss Responsibility, Project / Program Development, Inventory / Supplies Control, and Customer / Business Relations, among other areas. To complement my background, I have a Master of Business Administration (Applied Management Emphasis) from Indiana Wesleyan University. I also hold a Bachelor of Science in Human Resources and Business Management from Franklin University and an Associate of Science in Early Childhood Education from Roxbury Community College. Most recently, as an executive housekeeping manager at the Staybridge Suites Hotel in Bloomington MN, I implemented and maintains policies and procedures for the housekeeping department including new projects, cleanliness, and outstanding customer's services with one of the highest points of cleanliness. And also, I worked as a Coordinator for Nationwide Children's Hospital Gift Shop, I strategically steered the development, support, and operations of high-volume hospital gift shops for a 423-bed, nationally ranked primary pediatric hospital with 18,455+ admissions, 950+ medical staff, and 6,800+ total employees. Within this role, I conducted profit-oriented reviews and selection of gift shop products and merchandise, along with maximizing business growth by organizing and facilitating sales and promotions and multiple special events. During this time, I established a new pricing strategy based on cost and market considerations and improved marketing efficiency by introducing innovative email flyer distribution in coordination with current traditional methods of reaching customers. As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and career highlights. You will find me to be a results-focused professional who can contribute a track record of conceptualizing and implementing forward-thinking strategies to improve bottom-line performance while defining key business priorities and meeting targeted goals. In addition, I can recruit, train, and manage customer-oriented teams within fast-paced, high-pressure environments while streamlining business processes to increase productivity, efficiency, and quality of services. For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company. I look forward to hearing from you, and thank you in advance for your consideration. Performance-focused leader specializing in driving business growth, building solid teams, creating strategic initiatives, providing world-class customer service, and cultivating a strong company image with superior quality eager to offer progressive experience toward maximizing an employer's bottom-line results. Profile of Qualifications High-Volume Sales/Order Supplies Policy / Procedure Development Accounting Operations Management Team Building / Training Processes Inventory / Supplies Control Customer / Business Relations Integral leader who offers proven experience in large-scale business optimization, including designing, developing, and implementing forward-thinking projects, programs, and processes to achieve continued key growth and profitability. Top performer who makes decisions to reflect positively on operations efficiency and customer satisfaction, along with facilitating quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty. Ambitious self-starter who excels at analyzing customer needs, identifying lucrative sales opportunities, defining strategies for capturing New business and developing an existing client base, and attaining solid leveraging in competitive markets.

budgets, cash handling, strong communication skills, conflict management, customer service, email, special events, financial, hiring, human resource management, Inspect, Internet Applications, inventory, laundry, team building, managing, marketing, market, mentoring, Excel, Microsoft Office, Outlook, PowerPoint, Word, organizing, payroll, pricing strategy, profit, recruiting, restaurant operations, retail, safety, sales, scheduling, Health Care Tele tracking system,