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City, State, Zip Code
Cell: 000-000-0000
email@email.com
Seasoned Travel and Tourism Consultant with 10 yearsÕ experience in planning and coordinating international and domestic travel, lodging, and recreational activities for commercial customers. Success in creating unique destination experiences and informing customers on local customs, points of interest, and foreign country regulations to achieve optimum customer satisfaction. Seeking to leverage background and formal training to take next career step in hospitality and tourism management with a respected travel agency.
- Travel Planning
- Office Administration
- Consultative Selling
- New Business Development
- Customer Service
- Travel Law
- Interviewed customers to assess needs and advised them on destinations, travel dates, costs, and accommodations.
- Planned and booked domestic and international travel itineraries, including computerized airline ticketing, cruises, tours, lodging, and transportation.
- Provided customers with information and publications regarding travel, including local customs, points of interest, and foreign country regulations.
- Leverage strategic sales techniques to prepare promotional materials and upsell products and services.
- Promoted and sold AAA travel products and actively solicited and promoted new business while focusing on tour and cruise packages.
- Guided and counseled customers on travel requirements and upsold preferred vendorsÕ products and services; cross-sold hotel, car, travel insurance, and travelerÕs cheques to enhance primary travel purchase.
- Advised customers of travel conditions, including customs, immigration and inoculation requirements, and cancellation or change penalties.
- Sold vacation ownership packages and advised existing and prospective clients on using company product to for value-added experiences.
- Followed up with clients and The Club members, and encouraged participation in owner referral program.
- Achieved and maintained tour-to-sale rations and leveraged consultative sales strategies to generate new business and grow overall profits.
University Name, City, State
Fluency in English and Spanish; proficiency in French and Italian
Apollo GDS, Sable GDSUniversity Name Office Suite
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