window and door sales coordinator resume example with 20+ years of experience
19 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment. Flexible schedule Personnel training and development Strong communication skills Time management Display design Time management, skills Inventory control procedures Employee scheduling, Loss prevention, Store planning and design, Excellent multi-tasker, Display design Received numerous āexceeds expectationsā ratings on performance reviews. Met monthly sales goals Contributed to a 20% drop in shoplifting through increased awareness and intervention measures. Customer Focus awarded Diligent Sales Coordinator offering 19 years of Building Industry experience and expertise in cementing productive partnerships. Self-directed and determined in controlling inventory and meeting demands. Enthusiastic about capitalizing on in-depth understanding of developing territories and turning around sliding sales to make positive impact.
- Handling Complaints and Inquiries
- Flexible Work Schedule
- Merchandise Quality Assurance
- Recruitment and Training
- Inventory Management
- Staff Coaching and Training
- Product Sales
Council Bluffs, IA, 11/2018 - Current
- Completed documentation smoothly to finalize sales.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Offered customers best-fit, beneficial solutions from available window or door product line.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Processed accurate credit, debit, check and cash sales transactions
- Used product knowledge, sales abilities and customer relations skills to drive sales
West Long Branch, NJ, 08/2018 - 11/2018
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed inventory control, such as counting and stocking merchandise.
- Assisted customers by answering questions and fulfilling requests.
City, STATE, 05/2004 - 07/2017
- Built and maintained effective relationships with peers and upper management. Displayed merchandise for upcoming sales in visually appealing way
- Evaluated employee performance
- Wrote and submitted reports
- Monitored security issues and kept shrinkage low
- Created weekly schedules for employees
- Held each team member accountable for achieving brand and performance goals
- Offered direction and gave constructive feedback to motivate team members
- Communicated store policy violations to the leadership team in a timely manner
- Attended weekly team meetings each month to voice concerns and offer constructive feedback to others
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales
- Processed shipments and maintained organized stock
City, STATE, 03/1998 - 04/2004
Acted as customer liaison between sales management and personal accounts. Calculated figures such as discounts, percentage allocations and credits. Verified details of transactions, including funds received and total account balances. Opened and assigned new client accounts. Researched and resolved billing and invoice problems. Responded to all customer inquiries in a timely manner. Planned and organized routes within territory to maximize efficiency and time in the field. Maintained friendly and professional customer interactions. Processed an average of 80 transactions each day in a timely manner. Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits.
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Resume Overview
School Attended
Job Titles Held:
- Window and Door Sales Coordinator
- Store Clerk
- Department Manager/ Customer Service Associate/ Cashier
- Asst Manager
Degrees
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