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wholesale sales representative brand ambassador resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Service-oriented General Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Highly energetic w/ a focus on providing a fun, comfortable environment for employees to work and customers to spend money. Successful sales representative with 4 years of experience in Cannabis Industry. Outgoing professional with history in promoting and selling over $200k worth of product in 2 months by educating customers on product benefits, taking city tours and building quality business relationships with retail Provisioning Centers. Reliable in consistently meeting or exceeding sales goals.

Skills
  • Supervision and training
  • Performance improvements
  • Cross-functional team management
  • Sales team development
  • Staff training
  • Leadership and team building
  • Recruiting and hiring
  • Calm under pressure
  • Communication skills
  • Employee scheduling
  • Sales expertise
  • Schedule management
  • Networking abilities
  • Sound judgment
  • Proficient in METRC/ MJ Platform/ MJ Freeway
  • Product merchandising
  • B2B and B2C sales
  • On-site product demonstrations
  • Promotional planning
  • Lead generation
  • Cannabis knowledge
  • Product and service knowledge
  • Planning and coordination
  • Sales closing
  • Customer service
  • Product management and pricing
Education and Training
Grand Rapids Community College Grand Rapids, MI Expected in 05/2011 Associate of Arts : Business Communications - GPA :
Experience
Taco Bell - Wholesale Sales Representative/Brand Ambassador
Kingdom City, MO, 10/2021 - Current
  • Followed up on sales leads to establish new accounts for wholesale orders.
  • Developed new customer base via past relationships, telemarketing and networking.
  • Resolved customer issues with missing products and account payment status to maintain satisfaction.
  • Performed sales presentations at trade shows to generate new business.
  • Generated sales of wholesale products and related merchandise to existing customers as well as potential customers.
  • Established point of contact for wholesale accounts from initial meeting and training to ongoing support.
  • Reported to directors and senior management on sales, revenue and prospecting.
  • Developed strong relationships with company representatives to secure deals and receive favorable offers.
  • Followed-up with existing partners to increase volume of current deals.
  • Cold called potential customers to follow through on inbound, outbound and company-provided leads.
  • Presented valuable input and marketing materials to further develop wholesale brand.
Taco Bell - General Manager
Lafayette, IN, 02/2021 - 10/2021
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Established strong vendor connections, negotiating better product pricing, coordinating vendor days, creating daily discount deals.
  • Volunteering and coordinating community events, donating retail proceeds to the event/cause.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into centralized system.
  • Oversaw corporate communications to streamline data and information sharing initiatives.
  • Liaised with cross-functional teams to develop product positioning strategies.
Ken Garff - General Manager
Novi, MI, 12/2019 - 01/2021

Oversaw the development of a 3,500 Sq ft Facility

- Scheduled and oversaw contractors are they build out Mint Cannabis based on plans put in place by ownership.

- Ordered and received essential equipment and packages needed to build and operate the facility.

- Built display cases/showcases/packaging tables/racks/storage containers used in current operations

- Interviewed and hired 10-12 well qualified employees to help build the facility up to what it is now.

- Completely built out a POS system including (Inventory, onboarding, sales, compliance, label configuration, rewards, etc).

- Trained employees to follow proper sales/compliance guidelines/on-site packaging techniques/ inventory management skills.

-Created and maintained cash flow logs/ ATM re-fill logs/ petty cash logs/EOD deposit logs/ vendor payment logs

- Conducted Market research for data used for product recognition/ competitive pricing/ deals to compete with the market.

-Created and maintain vendor relationships with fully licensed cultivators/processors/secure transporters/lab testers in the Kalamazoo area and beyond.

- Created a high energy positive vibe for employees/ customer to enjoy as they work/shop.

- Training on METRC state integrated systems to understand MI compliance

THE CERBEREAN GROUP (Dba: Mint Dispensary) - Sales Floor Manager
City, STATE, 11/2017 - 11/2019
  • Developed resources and tools to support sales associates in rendering exceptional customer service.
  • Facilitated store opening and closing procedures by securing valuables, arming and disarming alarm system and counting in Budtenders registers.
  • Assisted with training, development and mentoring of sales employees.
  • Coached employees on sales techniques and best practices, improving upselling.
  • Communicated sales goals and key performance indicators to employees.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Provided sales reports to enhance sales performance and improve inventory management accuracy to ownership.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Delegated tasks to maintain efficient workflow.
  • Guided and supported 20-25 staff members to consistently achieve team and personal goals.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Accomplishments
  • Leadership - Served as key contributing member to Leadership team.

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Resume Overview

School Attended

  • Grand Rapids Community College

Job Titles Held:

  • Wholesale Sales Representative/Brand Ambassador
  • General Manager
  • General Manager
  • Sales Floor Manager

Degrees

  • Associate of Arts

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