Whole Foods Shopper Resume Example
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WHOLE FOODS SHOPPER
Professional Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy.
Energetic and attentive worker, eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Critical thinker and problem solver.
Strongly optimistic with a calm, level head and extreme patience. Always maintains professional composure.
High motivation to complete efficient work in a timely manner.
Adaptable nature with flexible and open schedule.
Skills
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Work History
Whole Foods ShopperAmazon Workforce Staffing - Wilmette , IL03/2020 - Current
- Confirmed all selected items were in excellent condition with intact packages.
- Tracked substitutions and informed customers of changes.
- Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour.
- Verified each item matched order sheet's description.
- Observed store's safety regulations while engaged in product fulfillment activities.
- Selected best-quality perishable items such as meat and produce.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Complied with store's required appearance and [Type] standards.
- Scanned each item's barcode before item's removal from shelf.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Demonstrated speed and accuracy in order item selection.
- Stored all perishable items in refrigerated area until customer's pickup.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Box Office CashierBj's Wholesale Club, Inc. - California , MD04/2019 - 02/2020
- Counted cash in register drawer at beginning and end of shift.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Requested official identification for R-Rated Film purchases and verified details, consistently meeting strict legal standards of underage sales.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Greeted over 300 customers per day and determined best approach to provide optimal service.
- Used POS system to enter orders, process payments, and issue receipts.
- Maintained customer satisfaction while handling Film product returns quickly and professionally.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Worked closely with manangement to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Checked prices for customers and processed items sold by scanning barcodes.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Educated customers on promotions to enhance sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Answered questions about store policies and concerns to support positive customer experiences.
ServerCraftworks - Myrtle Beach , SC07/2018 - 02/2019
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Greeted and maintained relationships with regular customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Education
High School DiplomaHarmony High School - City05/2015
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Resume Overview
School Attended
- Harmony High School
Job Titles Held:
- Whole Foods Shopper
- Box Office Cashier
- Server
Degrees
- High School Diploma
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