used truck salesman resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Goal-oriented Automotive Sales Consultant successful at closing sales and satisfying customers. Excellent at staying on top of changes in marketing, customer purchasing and service standards to continuously meet and exceed sales objectives. Decisive leader able to devise creative solutions to obstacles and satisfy challenging customers.
Skills
Warranty requirements
Aftermarket products
Consultative techniques
New car purchases
Leasing options
Market understanding
Goal-oriented
Self-motivated
Negotiation strengths
Brand loyalty
Revenue generation
Warranty understanding
Purchasing
Relationship building
Education and Training
Agra High SchoolAgra, OKExpected in 05/2000 ā āHigh School Diploma: - GPA:
Oklahoma Panhandle State UniversityGoodwell, OKExpected in ā āAssociate of Applied Science:Agriculture Education Services - GPA:
Major in Agriculture Education
Minor in Agriculture Business
Traveled grooming show cattle
Completed my general studies before I had to leave school early to help my family.
Experience
Qbe Insurance Group Limited - Used Truck Salesman Work Remotely, ND, 04/2013 - 08/2016
Maintained current store, product and promotional knowledge to drive consistent sales.
Worked with off-site locations to find desired items for customers.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Provided information about sales processes, warranty requirements and service standards.
Consistently exceeded sales quotas by at least 20%
Networked with remote dealers to source vehicles for customers.
Checked purchased vehicles at delivery for damage and final preparations.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Supervised 2-person sales team in challenging market.
Brought in over $70,000 per month in sales revenue.
Oversaw customer test drives and demonstrated standard and optional features.
Sold trade-ins and located desirable purchases and vehicle auctions.
Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Answered customer emails and telephone requests for information.
Gave detailed information regarding operation of standard and optional vehicle features.
Showcased vehicle features and took customers on test drives in local area.
Met incoming customers at door to guide through showroom and sales lot.
Managed sales negotiations and financing options.
Trained and developed all sales team members for new location.
Implemented strategic improvements to customer service policies, increasing overall satisfaction ratings by 20%.
Responded to inquiries from potential customers via email and telephone.
Filled out paperwork to register vehicles and complete sales.
Southwest Auto Sales - Auto Sales Consultant City, STATE, 03/2012 - 05/2013
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Explained options and add-ons to increase customer knowledge and enhance profits per sale.
Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
Provided quotes and financing options to customers by understanding financial status and interest rates.
Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
Maintained current store, product and promotional knowledge to drive consistent sales.
Networked with remote dealers to source vehicles for customers.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Nissan Of Muncie - Auto Salesman City, STATE, 04/2011 - 04/2012
Managed sales negotiations and financing options.
Provided information about sales processes, warranty requirements and service standards.
Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Answered customer emails and telephone requests for information.
Filled out paperwork to register vehicles and complete sales.
Toyota Of Muncie - Toyota Sales Rep City, STATE, 03/2009 - 05/2011
Followed-up with clients after installations to assess quality service and customer satisfaction.
Championed contact management system launch to achieve 100% client organization.
Contacted new and existing customers.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Monitored customer order process and addressed customer issues.
Prepared and processed contracts and order forms for new and existing customers.
Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
Worked with off-site locations to find desired items for customers.
Gave detailed information regarding operation of standard and optional vehicle features.
Met incoming customers at door to guide through showroom and sales lot.
Responded to inquiries from potential customers via email and telephone.
Provided information about sales processes, warranty requirements and service standards.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Greeted customers at arrival to build positive relationships and discuss vehicles.
Tracked updates to vehicles, changing markets and customer purchasing trends.
Showcased vehicle features and took customers on test drives in local area.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Checked purchased vehicles at delivery for damage and final preparations.
Filled out paperwork to register vehicles and complete sales.
Answered customer emails and telephone requests for information.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.