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travel consultant resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Diligent college student with a degree in progression of Science(B.S.) in psychology with 2+ years of work experience in the mental health field. Aiming to leverage experience and proven knowledge of behavior management, case management, and crisis intervention. Targeting a position in which I can combine my passion for helping others with my strong communication, computer, and detail-oriented skills.

Skills
  • CPR/First-Aid Certified
  • NCI certified
  • DLA-20 Certified
  • Trained with suicide prevention and LGBTQ communities in relation to mental
  • Health.
  • Skilled with Microsoft O ce(Word, Excel, Outlook, and PowerPoint)
  • Strong written and verbal communications skills.
  • Proficient on AWARDS and Avatar Software.
  • Ability to problem solve and de-escalate crisis situations.
Experience
10/2021 to Current
Travel Consultant Arrivia Albuquerque, NM,
  • Communicated travel policies to clients and collaborated with preferred vendors to maximize company profit.
  • Prepared itineraries to deliver travel arrangements to clients.
  • Processed credit and debit payments and handled confidential information with discretion.
  • Responded promptly to clients regarding visa, passport and security inquiries.
  • Updated corporate traveler profiles with current information for optimal recordkeeping.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
12/2020 to 10/2021
Overnight Behavioral Specialist Travel + Leisure Co. San Francisco, CA,
  • Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions
  • Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals
  • Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships
  • Kept the facility clean, performed basic maintenance and restocked supplies to support program needs
  • Conducted client rounds every 15 minutes to check on residents throughout the night
  • Utilized Avatar Software to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes
  • Searched resident belongings prior to and during stays
  • Performed client intake procedures according to internal standards for new admissions
  • Monitored psychiatric medications administered by the nurses
  • Worked collaboratively with other behavioral specialists to provide consistent care and minimize diversion
  • Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene
  • Processed with residents coping with emotions and fears through one-on-one sessions
  • Resolved conflicts by performing in-time non-threatening crisis intervention and enforcing discipline and behavior metrics
  • 2
  • Communicated behavior choices to residents by outlining positive and negative consequences of choices.
06/2020 to 11/2020
Front Desk Associate Vive Family Support Program Bethesda, MD,
  • Greet guests entering establishment, determine nature and purpose of visit, and escort them to specific destinations
  • Enroll individuals to participate in membership based program
  • Operate telephone to provide information, take messages, or schedule appointments
  • File and maintain records
  • Answer customers questions about products, prices, availability, and product uses
  • Keep a current record of massage therapists whereabout and availability
  • Consult with clients after sessions or contract signings to provide ongoing support
  • 4
  • Operate cash register to check guests out
  • Provide customers with product samples and catalogs
  • Recommend products to customers, based on customers needs and interests
  • Service, clean, and supply restrooms
  • Gather and empty trash
  • Clean building floors by sweeping, mopping, scrubbing or vacuuming.
07/2018 to 03/2020
Residential Counselor The Magnolia At Oxford Commons City, STATE,
  • Facilitate group sessions with residents to increase resident socialization, interpersonal, and social skills
  • Complete and maintain client-related paperwork, including federal and state-mandated forms, client diagnostic records, incident reports and progress notes
  • Resolve conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics
  • Assist residents in changing bed linens, washing and ironing laundry, cleaning and personal hygiene
  • Communicate behavior choices to residents by outlining positive and negative consequences of choices
  • Promoted positive relations between residents and sta
  • Facilitate floor meetings to discuss concerns, review complaints and convey information about policy changes
  • Assist residents with transitioning into a new living environment and maintain strong relationships with residents.
Education and Training
Expected in 06/2023 to to
B.S: Psychobiology
University of Mississippi - University, MS
GPA:

Member of the Psychological Society - Public Relations Chair, Historian, & Social Media Coordinator

Expected in 05/2018 to to
HS Diploma :
Forest Hill High School - MS,
GPA:

Certified Phlebotomist

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Resume Overview

School Attended

  • University of Mississippi
  • Forest Hill High School

Job Titles Held:

  • Travel Consultant
  • Overnight Behavioral Specialist
  • Front Desk Associate
  • Residential Counselor

Degrees

  • B.S
  • HS Diploma

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